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Troubleshooting en-us
31
Troubleshooting
12 Troubleshooting
Troubleshooting
WARNING
Improper repairs are dangerous.
▶ Only original spare parts may be used to repair the appliance.
▶ If the power cord of this appliance becomes damaged, it must be replaced by
the manufacturer, the manufacturer's Customer Service, or an authorized
service provider in order to prevent injury.
Issue Cause and troubleshooting
Appliance no longer
responds.
Appliance has an error.
1. Unplug the appliance and wait 60seconds.
2. Plug it back in.
Appliance only
dispenses water, not
coffee.
Empty bean container is not detected by the appliance.
▶ Pour in coffee beans.
Coffee beans are too oily and do not fall into the grinder.
▶ Gently tap the bean container.
▶ Change the type of coffee.
▶ Do not use oily beans.
▶ Clean the empty bean container with a damp cloth.
Brewing unit is not inserted properly.
▶ Slide the brewing unit right back.
Coffee or milk froth
quality varies
considerably.
Build-up of limescale in the appliance.
▶ Descale the appliance.
Coffee is not
dispensed or has
slowed to a trickle.
Set quantity is not
reached.
Grinding level is set too fine.
▶ Set a coarser grinding level.
→
"Setting the grinding level", Page21
Heavy build-up of limescale in the appliance.
▶ Descale the appliance.
Air in the water filter.
1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
Appliance is soiled.
▶ Clean the brewing unit.
▶ Descale and clean the appliance.
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