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52
BEFORE YOU CALL
1-800-265-8352 (Canada)
Frigidaire.ca
1-800-374-4432 (United States)
Frigidaire.com
Let us help you troubleshoot your concern! This section will help you with common issues. If you need us,
visit our website, chat with an agent, or call us. We may be able to help you avoid a service visit. If you do
need service, we can get that started for you!
Problem Cause / Solution
Entire appliance does not
operate
Appliance not connected. Make sure power cord is plugged properly into
outlet. Check your fuse box or breaker box to make sure the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local elec-
tric company for service outage information.
Oven Problems
Problem Cause / Solution
Poor baking results. Many factors a ect baking results. Use proper oven rack position. Center
food in the oven and space pans to allow air to circulate. Preheat the oven
to the set temperature before placing food in the oven. Try adjusting the
recipe's recommended temperature or baking time. See “Adjust Oven Tem-
perature (UPO)” on page 23 if you feel the oven is too hot or too cool.
Flames inside oven or
smoking from oven vent.
Excessive spills in oven. Grease or food spilled onto the oven bottom or
oven cavity. Wipe up excessive spills before starting the oven. If fl ames or
excessive smoke are present when using broil, see “Setting Broil” on page
28.
Oven smokes excessively
when broiling.
Incorrect setting. Follow the “Setting Broil” on page 28.
Meat too close to the broil element or burner. Reposition the broil pan to
provide proper clearance between the meat and broil element or burner.
Remove excess fat from meat. Cut remaining fatty edges to prevent curling,
but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broil-
ing frequently. Grease or food splatters will cause excessive smoking.
Oven control panel beeps
and displays any F or E
code error.
Oven control has detected a fault or error condition. To clear the error, press
the OFF key on the control panel. Once the error code is cleared, try the
bake or broil function. If the F or E code error repeats, turn o the power
to appliance, wait 5 minutes, and then repower the appliance. Set the clock
with correct time of day. Try the bake or broil function again. If the fault
recurs, press the OFF key to clear.
Oven portion of appliance
does not operate.
Be sure the regulator gas valve is turned to ON. See installation instructions.
The time of day is not set. The clock must be set in order to operate the
oven. See “Setting the Clock” on page 22.
Be sure the oven controls are set properly for the desired function. See
“Setting Oven Controls” on page 20 and review instructions for the
desired cooking function in this manual or see “Entire appliance does not
operate.” in this checklist.
Convection fan does not
rotate.
Oven door is open. The convection fan will turn o if the oven door is
opened when convection is active. Close the oven door.
On gas models, the convection fan will begin to rotate about 6 minutes into
the preheating process.
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