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troubLeshooting & FaQs
The Issue
The lid won’t come o the pot; got stuck on the countertop.
The Reason
As the pans and lids cool, a vacuum will form rendering the lid
immovable.
The Fix
Simply place the pan over medium heat for a few minutes. The lid
will lift o once the metals have warmed.
Should your lid get stuck on your countertop or other surface, soak
a dish towel in hot water, wring out excess water and place the dish
towel over the lid. The heat from the damp towel should be sucient
to remove the lid from any at surface.
NOTE: Never place the lid at on a glass cooktop. It may cause the
glass to crack. When cooking, be mindful to not let the lid sit on any
at surface.
The Issue
I can’t get the Vapor Seal to form; the lid isn’t oating freely during
cooking.
The Reason
Heat is too low (or o) or the pot is too large for the amount of food;
vapors haven’t been fully released by foods.
The Fix
Increase the heat to medium to re-engage the Vapor Seal then try
cooking over medium-low. Be sure pot is at least two-thirds full.
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