www.eureka.com 1
Thank you for purchasing your new Eureka vacuum!
Important instructions
For easy assembly, please
take a few moments to read
this owner’s guide.
If you have questions about your
new vacuum, please contact our
ENILPLEH ecivres remotsuc
at 1-800-282-2886.
Eureka stands by our
Clean Promise seal.
Learn more at
www.eureka.com/cleanpromise
www.eureka.com
Owner’s Guide
NEU350 series
Upright vacuum cleaner; household type
2 Eureka Customer Service HELPLINE 1-800-282-2886
Contents
Important safeguards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What comes in the carton ........................... . . 4
How to assemble your vacuum cleaner. . . . . . . . . . . . . . . . . . . 5
How to identify parts of your vacuum cleaner ............ . . 6
How to use your vacuum cleaner ..................... . . 7
How to use accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
How to clear a blockage ..............................9
................... . 10
How to clean exhaust filter . . . . . . . . .................. .10
How to maintain brushroll .......................... . . 11
How to maintain turbo brush ........................ . . 11
sloot dna muucav naelc ot woH ...................... . . 12
The Eureka limited warranty ........................ . . 13
How to order replacement parts ..................... . . 14
Write the model, type and serial number here:
Date of purchase (keep your receipt) ______________
Model number and type _________________________
Serial number ________________________________
Find these numbers on a label on the middle back side
of the vacuum cleaner. Refer to these numbers when
ordering parts and accessories or if service is needed.
To register your product visit www.eureka.com
Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage.
Each unit is tested and thoroughly inspected before shipping. For instructions regarding any
shipping damage, call the Eureka Customer Service HELPLINE at 1-800-282-2886 immediately.
!
Follow caution information wherever you see this symbol.
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Motor
the motor or the brush roll at any time. The bearings are permanently lubricated
and sealed.
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
shock, or injury:
• tew no ro sroodtuo esu ton oD
surfaces.
•
Turn off the switch and
unplug the electrical cord when not in
use and before servicing.
• esolC .yot a sa desu eb ot wolla ton oD
attention is necessary when used by or
near children.
• .launam siht ni debircsed sa ylno esU
attachments.
• .gulp ro droc degamad htiw esu ton oD
If vacuum cleaner is not working as it
should, has been dropped, damaged, left
outdoors, or dropped into water, call the
Eureka Customer Service HELPLINE at
1-800-282-2886.
• ton oD pull or carry by cord. Do not use cord
as a handle. Do not close a door on cord
or pull cord around sharp edges or corners.
Do not run vacuum cleaner over cord. Keep
cord away from heated surfaces.
• htiw steltuo ro sdroc noisnetxe esu ton oD
inadequate current carrying capacity.
• Turn off all controls before unplugging.
• oT .droc no gnillup yb gulpnu ton oD
unplug, grasp the plug, not the cord.
• htiw renaelc muucav ro gulp eldnah ton oD
wet hands.
• oD .sgninepo otni stcejbo yna tup ton oD
not use with any openings blocked; keep
free of dust, lint, hair, and anything that
•T his vacuum cleaner creates suction and
contains a revolving brush roll. Keep hair,
away from openings and moving parts.
• erutinruf no renaelc muucav ecalp ton oD
or stairs as the brush roll may cause
damage. Use extra care when cleaning
the handle in storage position while using
attachments.
• ro gninrub si taht gnihtyna pu kcip ton oD
smoking, such as cigarettes, matches, or
hot ashes.
•
screen in place.
• lamron gnirud toh emoceb nac syellup tleB
use. To prevent burns, avoid touching the
belt pulley when servicing the drive belt.
•
combustible liquids such as gasoline, or
use in areas where they may be present.
• a ni sroodni renaelc muucav ruoy erotS
cool, dry area.
• Keep your work area well lit.
• erofeb secnailppa lacirtcele gulpnU
vacuuming them.
• This product can expose you
to chemicals including Styrene, which is
known to the State of California to cause
cancer, and Bisphenol-A, which is known
to the State of California to cause birth
defects or other reproductive harm. For more
information go to www.P65Warnings.ca.gov.
this appliance has a polarized plug (one blade is wider than the other).
!
4 Eureka Customer Service HELPLINE 1-800-282-2886
What comes in the carton
GUIDE
Important
safeguards
Vacuum cleaner
Crevice tool Dusting brush
Handle
Hose
Turbo Brush
(NEU350)
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Wrap cord onto upper
and lower cord wrap.
Store accessories on back of
vacuum cleaner.
Click!
Slide handle into top of
vacuum cleaner. Push down
until it clicks.
Push loose end of hose
securely onto hose inlet.
Vacuum cleaner with dust
cup.
Loop hose over hose
retainer.
6 Eureka Customer Service HELPLINE 1-800-282-2886
Handle with wand
Turbo Brush
Dust cup release button
Washable
Filter screen
Crevice tool
Power switch
Hose retainer
Hose
Lower cord wrap
Hose inlet
Vacuum cleaner
Belt
Brushroll
Dust cup
Upper cord wrap
Cord clip
Dusting brush
Handle release latch
Power cord
Dust cup
LED headlights
Dust cup latch
Dust cup lid
Carry handle
10
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Plug power cord into outlet. Step on burshroll cover to
lower handle into position for
Step on power switch to turn
vacuum cleaner on. Step on again
to turn off.
Press release button and lift off
dust cup.
To empty debris, press lever to
release bottom lid.
8 Eureka Customer Service HELPLINE 1-800-282-2886
4
5
How to use accessories
!
• Place vacuum in upright position.
• Turn height adjustment knob to highest
position.
• Pull up on hose connection to release hose end
from hose inlet (Fig. 1).
• Push end of hose into top of handle and twist
clockwise until it clicks (Fig. 2).
• Press handle release latch and pull out handle
with wand (Fig. 3).
• To attach accessories, push desired tool onto
end of wand (Fig. 4).
• To use accessories without handle and wand, push
desired tool directly onto end of hose (Fig. 5).
•
counterclockwise and pull off handle. Slide
handle into top of vacuum cleaner and push
down until it clicks. Push loose end of hose
securely onto hose inlet. Store tools on vacuum
cleaner back. (See page 5.)
When using tools, always place handle in
upright position. Make sure vacuum
cleaner is turned off while attaching tools.
Use for baseboard edges, corners,
Turbo Brush
Use to remove pet hair from
stairs, carpet and upholstery.
detailing chairs, sofas, dryer vents
and tight spaces.
Use for furniture, drapes,
blinds, drawers and vents.
1
3
2
Click!
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• tsud ffo tfil dna nottub esaeler sserP
cup (Fig. 1).
• teksabetsaw revo dloH .sirbed ytpmE
and press lever to release bottom lid
(Fig. 2).
•
Remove any debris and shake off
dust.
• Loosen end of hose.
• ot tnemelpmi tnulb ralimis ro dor a esU
clear a blockage in wand or hose. Flex
hose to loosen debris (Fig. 3). Use
caution if there is any risk that glass
or nails could have become imbedded
in hose.
•
path (Fig. 4).
•
dust cup and position dust cup onto
vacuum cleaner.
Warning: Never operate vacuum
1
3 4
2
Make sure vacuum is turned off
and power cord is unplugged.
!
!
10 Eureka Customer Service HELPLINE 1-800-282-2886
Pull dust cup latch to lift up
dust cup lid.
Grip tabs and lift out. Shake off
dust. Rinse dust cup. Dry all
shake off dust. Rinse
THOROUGHLY.
How to clean exhaust filter
LOCK
Push left to un-lock, right to lock.
Wipe with cloth over garbage bin,
removing dirt and debris.
Wash with water every 3
months, allow at least 24 hours
to dry and make sure it is dry
thoroughly before re-using.
slot on back of dust cup and
drop into position.
Click!
Close cover until it clicks.
Warning:
!
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• Step on brushroll cover to lower
handle.
•
• To avoid unnecessary service
calls, check brushroll for debris.
• Use scissors to clip heavy
threads or strings.
Make sure vacuum is turned off
and power cord is unplugged.
!
How to maintain turbo brush
Grasp collar and twist to unlock
cover. Lift cover up. brush to clear accumulated pet hair
from bristles.
Close cover and twist collar
to lock.
Select models only (NEU350)
12 Eureka Customer Service HELPLINE 1-800-282-2886
How to clean vacuum and tools
DO NOT clean the vacuum cleaner, components or accessories using
Use only a moist cloth and mild detergent for cleaning the vacuum cleaner,
components and accessories.
After cleaning, wipe off the moisture on vacuum cleaner, components and
accessories with a dry cloth.
DO NOT place accessories, tools or components in a dishwasher.
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two
Midea America Corp. (“Eureka”), subject to the
terms and conditions herein, warrants this vacuum
cleaner to be free from defects in material and
workmanship for a term of two years from the date
of original purchase when used in accordance with
the Eureka operating and maintenance instructions
and under normal household usage. This warranty
is granted only to the original purchaser and
members of immediate household, and is applicable
only to original purchases from Eureka authorized
resellers.
To obtain warranty service you must contact the
Eureka Service Team, toll free, at 1-800-282-2886
or email [email protected], to discuss the
warranty claim and procedures to be followed.
All warranty claims must include submission of
proof-of-purchase documentation. For additional
information, you may also visit www.eureka.com.
To obtain warranty service you must contact the
Eureka Service Team, toll free, at
1-800-282-2886 or email
[email protected], to discuss the
warranty claim and procedures to be followed.
All warranty claims must include submission of
proof-of-purchase documentation. For additional
information, you may also visit www.eureka.com.
Eureka will, at its option, repair or replace a
defective vacuum or vacuum part that is covered
by this warranty. Repairs may be performed using
new or refurbished parts that meet or exceed
elects to replace the vacuum, the replacement may
be a reconditioned unit. Depending on availability
of products, Eureka reserves the right to provide
you with a replacement product that is the same
or similar, or substitute equivalent of the original
product. As a matter of warranty policy, Eureka will
muucav dna muucav eht fo raet dna raew lamroN •
parts that require replacement under normal use
light bulbs, brush-roll, bristles, impellers and
cleaning.
:morf gnitluser snoitcnuflam ro segamaD •
improper or unreasonable use or maintenance,
abuse, negligence, failure to follow instructions
contained in any written materials that accompany
the product, deterioration by reason of excess
moisture, corrosive atmosphere, lightning, power
surges, connections to improper voltage supply,
unauthorized alteration, or other external causes
such as extremes in temperature or humidity,
accidents, misuse, or acts of God. This warranty
also does not cover damage resulting from repair
or attempted repair by anyone other than Eureka
or an authorized Eureka Warranty Station. This
warranty is not applicable to any product that has
been altered or on which the serial number has
erasing, or forging any proof-of-purchase
documents voids any applicable product warranty.
insurance charges if the defective product(s)
must be shipped for warranty service or warranty
evaluation; however, Eureka or a Eureka Authorized
Warranty Station will pay the return shipping
charges if repairs are covered by the warranty.
When returning parts for repair, you must include
the model, type and serial number located on the
rating plate. If any product submitted for warranty
service is found to be ineligible, an estimate
of repair cost will be furnished and the repair
performed only if requested by the owner and upon
receipt of payment or acceptable arrangements for
payment.
Any warranty that may be implied in connection with
your purchase or use of the vacuum, including any
warranty of Merchantability or any warranty of
Fitness For A Particular Purpose is limited to the
duration of this limited warranty. Some states do not
allow limitations on how long an implied warranty
lasts, so the above limitations may not apply to you.
limited to the relief expressly provided above. In
no event shall the manufacturer be liable for any
consequential or incidental damages you may incur
in connection with your purchase or use of the
vacuum. Some states do not allow the exclusion or
limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply
to you.
also have other rights, which may vary by state.
5 Sylvan Way Parsippany, NJ
07054
E0102 (all)
E0101 (all)
E0202 (all)
E0203B (all)
E0204 (all)
E0105 (all)
Crevice tool
Dusting brush tool
Brushroll
Hose
Belt
P0504 (all)Turbo Brush
Free 3 months extension of the
original limited warranty period!
Just text proof of purchase to
844 224 1614
* The extension is for the three months immediately following the
completion of the product’s original warranty period.
14 Eureka Customer Service HELPLINE 1-800-282-2886
16 Eureka Customer Service HELPLINE 1-800-282-2886
llac ,erots eht ot nruter ton oD
Eureka Customer Service
HELPLINE 1-800-282-2886
www.eureka.com
Eureka stands by
our Clean Promise seal.
Learn more at
www.eureka.com/cleanpromise
Owner’s Guide
