Thank you for purchasing your new Eureka vacuum!
Important instructions
For easy assembly, please take a few
moments to read this owner’s guide.
If you have questions about your new
vacuum, please contact our customer
service HELPLINE at 1-800-282-2886.
We’re here to help!
Eureka stands by our
Clean Promise seal.
Learn more at
www.eureka.com/cleanpromise
www.eureka.com
Owner’s Guide
NES510 series
Corded stick vacuum cleaner; household type
2
Contents
Important safeguards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
What comes in the carton ............................................4
How to identify parts of your vacuum cleaner .............................5
Easy assembly, and How to use storage base ............................6
How to use your vacuum cleaner ......................................7
How to use hand vacuum and accessory tools ..........................7-8
How to maintain your vacuum cleaner ..................................9
How to maintain dust cup, lters and brushroll ............................9
The Eureka limited warranty .........................................10
Thermal cut-off and problem solving ...................................11
How to order replacement parts ......................................12
Eureka Customer Service HELPLINE 1-800-282-2886
!
Follow caution information wherever you see this symbol.
Where to nd important vacuum information
Keep this information
Write the model, type and serial number here:
Date of purchase (keep your receipt) ______________
Model number and type _________________________
Serial number ________________________________
Find these numbers on a label on the hand vacuum.
Refer to these numbers when ordering parts and
accessories, or if service is needed.
This Owner’s Guide provides important instructions
to prolong the life of your Eureka vacuum cleaner
Registration: To register your product visit www.eureka.com and click on the ‘Register Your Product’
link in the top right corner.
Inspection: Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage.
Each unit is tested and thoroughly inspected before shipping. For instructions regarding any
shipping damage, call the Eureka Customer Service HELPLINE at 1-800-282-2886 immediately.
IMPORTANT SAFEGUARDS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
Failure to follow the warnings and instructions may result in electric shock, re and/or serious injury.
WARNING
• Prevent unintentional starting. Ensure the switch is
in the off-position before picking up or carrying the
appliance. Carrying the appliance with your finger
on the switch or energizing appliance that has the
switch on invites accidents.
• Do not touch nozzle when the vacuum cleaner is on.
Danger.
• Do not put any object into openings. Do not use with
any openings blocked; keep free of dust, lint, hair
and anything that may reduce air flow.
• Do not use outdoors or on wet surfaces.
• Do not operate the vacuum cleaner if it has been
damaged in any way. If vacuum cleaner is not
working as it should, has been dropped, damaged,
left outdoors, or dropped into water, call the Eureka
Customer Service HELPLINE at 1-800-282-2886.
• Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
• Use only as described in this manual. Use only
manufacturer’s recommended attachments.
• Do not unplug by pulling on cord. To unplug, grasp
the plug, not the cord.
• This product is functioning at temperature range
within 40°F - 104°F.
• Have servicing performed by a qualified repair
person using only identical replacement parts.
This will ensure that the safety of the product is
maintained.
• Do not modify or attempt to repair the appliance
except as indicated in the instructions for use and
care.
• This vacuum cleaner creates suction. Keep hair,
loose clothing, fingers, and all parts of body away
from openings and moving parts.
• Do not pick up anything that is burning or smoking,
such as cigarettes, matches, or hot ashes.
• Do not use without filters in place.
• Use extra care when cleaning stairs.
• Do not use to pick up flammable or combustible
liquids, such as gasoline, or use in areas where they
may be present.
• Store vacuum cleaner and charger indoors in a cool,
dry area. To avoid electric shock and/or cleaner
damage, do not expose to weather elements.
• Keep your work area well lit. Unplug electrical
appliances before vacuuming them.
• Do not incinerate this appliance even if it is severely
damaged. Contact local waste facility before
discarding in trash.
• Do not leave appliance when plugged in. Unplug
from outlet when not in use and before servicing.
SAVE THESE INSTRUCTIONS
3
• Do not pull or carry by cord, use cord as a handle,
close a door on cord, or pull cord around sharp
edges or corners. Do not run appliance over cord.
Keep cord away from heated surfaces.
•
Turn off all controls before unplugging.
• Do not handle plug or appliance with wet hands.
•Unplug before connecting crevice tool or 2-in-1
upholstery tool.
OW
NE
R’
S
GUIDE
Important
safeguards
4
What comes in the carton
Hand vacuum
Storage base
(comes as two separate pieces
must be assembled)
Crevice tool
Motorized oor nozzle
Eureka Customer Service HELPLINE 1-800-282-2886
Wand
2-in-1
upholstery tool
Post-motor lter
Detachable
hand vacuum
Power cord
On/Off and
brushroll
mode switch
Release button
for hand vacuum
Wand
Release
button for
oor nozzle
Motorized
oor nozzle
Brushroll
Filter assembly
(inside dust cup)
For lter maintenance instructions, see page 9
Hand vacuum
One click dust
cup release
button
Handle
Filter cover
release button
How to identify parts of your vacuum cleaner
www.eureka.com 5
Corded vacuum cleaner
Power and brushroll
mode switch
Nozzle
Filter cover
(pre-motor lter inside)
Filter cover
release button
Inlet lter
Woven lter
Post-motor
lter cover
(post-motor
lter inside)
Click!
4
Easy assembly
1. Slide wand onto hand vacuum
until it clicks (Fig. 1).
2. Push wand into motorized oor
nozzle until it clicks (Fig. 2).
How to use storage base
1. Insert storage base shaft into slot
on base until it clicks into place.
Ensure side of shaft that says
Floor Nozzle goes in the same
side as wheel well.
2. Detach hand vacuum from wand
3. Keep wand attached to oor
nozzle and place in the wheel well
rest on storage base
4. On back of hand vacuum, slightly
below the vent, locate the notch
5. On upright portion of storage base
locate the hook
6. Align notch on hand vacuum so it
rests on storage base hook
7. Wrap power cord either around
the cord wrap hooks on the wand
or around the hand vacuum.
8. Tools can be stored on the two
side mounts
Note: When lifting unit on storage
base always make sure hooks are
properly engaged with both the wand
and the hand vacuum
6
1
Click!
2
Click!
3
Eureka Customer Service HELPLINE 1-800-282-2886
Tool base assembly
!
2. Push
1. Align
How to use cleaner for
cleaning oors
1. Move power switch on handle to the
rst position for bare oor cleaning and
second position to engage brushroll for
carpet cleaning (Fig 1)
2. Using motorized oor nozzle, glide
back and forth on area to be cleaned.
Avoid oversized or sharp items (such as
screws) with cleaner.
3. Twist wrist to engage swivel function.
4. When done, switch to off position
Empty dust cup after every use
1. Click the dust cup release button,
located on the bottom of the dust cup
to detach it from the unit pull dust cup
out. (Fig. 2).
2. Use handle on top of dust cup to
remove lid, empty dust cup and replace
lid (Fig. 3)
3. To place dust cup back, align hooks on
dust cup to slots on body and press up
until it clicks into place (Fig. 4)
How to use hand vacuum
and accessories
1 Power button/
speed controls
4
Crevice tool: Cleans
hard-to-reach areas such
as corners, baseboard
edges, dryer vents, chairs
and sofas.
4
www.eureka.com 7
CAUTION
The hand vacuum can be used with or
without tools.
• To use without tools, press release
button and remove wand. Collect
debris directly with hand vacuum
nozzle.
• To use tools with wand, press release
button to remove motorized oor
nozzle. Slide tool onto end of wand
until it clicks (Fig. 4).
• To use tools with hand vacuum only,
press release button to remove wand.
Slide tool onto hand vacuum until it
clicks.
(continued on p. 8)
Moving parts! Aways turn off hand
vacuum before attaching accessories.
3
1. Remove lid
2. Empty
dust cup
Click!
2
1. Release
latch
2. Pull out
How to use hand vacuum
and accessories
(continued)
Use with or without wand.
• 2-in-1 upholstery tool: Use
brush to vacuum blinds, vents
or upholstered surfaces. Use
felt portion to clean delicate
surfaces. To switch between
felt and brush portions, press
thumb release and slide brush
up or down.
8
Eureka Customer Service HELPLINE 1-800-282-2886
How to use hand vacuum
and motorized oor nozzle
Ideal for cleaning stairs.
• Press release button to remove
wand from hand vacuum.
Attach motorized oor nozzle
directly to hand vacuum until it
clicks.
• Use power switch button to
go between settings to do
bareoor cleaning or engage
brushroll for carpets.
1. Release
latch
2. Pull out
!
!
CAUTION
Make sure vacuum cleaner is turned off and not
plugged into a power source.
WARNING: Do not attempt to remove belt.
Call the Eureka Customer Service HELPLINE
at 1-800-282-2886.
24h
1. Release
latch
2. Pull out
Washable pre and post-motor lters - clean regularly
1. On front of hand vac, locate the latch
and pull to remove plate and take out
pre-motor lter. Just below the cord on
the back of the hand vac, locate the
latch to remove the vented plate and
take out post-motor lter.
2. Lift out pre-motor lter and shake
off dust frequently. Rinse lter and
dry THOROUGHLY.
3. Reattach lters.
4. Click corresponding plates back
into place.
How to maintain your vacuum cleaner
CAUTION
Never operate vacuum
cleaner without all lters,
lter screen and dust cup
in proper position.
WARNING: Moving parts!
If debris cannot be removed easily, remove retainer to access
brushroll. Using athead screwdriver or coin turn screws to the
‘unlock’ position. Remove the brushroll and clear any tangled hair
and remaining debris.
Dust cup – Empty after each use
Click the dust cup release button, located
on the bottom of the dust cup to detach it
from the unit, and pull dust cup out.
Use handle on top of dust cup to remove
lid, empty dust cup and replace lid.
Washable brushroll – clean frequently
To reassemble:
1. Align one end of brushroll with oor nozzle gear.
2. Press other end into slot.
3. Place retainer back in place and put in screws and turn to
‘lock’ position.
www.eureka.com 9
How to maintain brushroll
To avoid unnecessary service calls, periodically check brushroll for debris. If brushroll gets clogged
it will automatically shut off. Turn vacuum off and unplug before attempting to remove clog.
Step on oor nozzle to lower handle. Turn vacuum face down
on oor. Use scissors to clip heavy threads or strings.
2
3
1
Midea America Corp. (“Eureka”), subject to the terms and
conditions herein, warrants this vacuum cleaner to be free from
defects in material and workmanship for a term of three years
from the date of original purchase when used in accordance with
the Eureka operating and maintenance instructions and under
normal household usage. This warranty is granted only to the
original purchaser and members of immediate household, and
is applicable only to original purchases from Eureka authorized
resellers.
What Eureka will do:
Eureka will, at its option, repair or replace a defective vacuum
or vacuum part that is covered by this warranty. Repairs may be
performed using new or refurbished parts that meet or exceed
Eureka specifications for new parts. If Eureka elects to replace
the vacuum, the replacement may be a reconditioned unit.
Depending on availability of products, Eureka reserves the right
to provide you with a replacement product that is the same or
similar, or substitute equivalent of the original product. As a
matter of warranty policy, Eureka will not refund the consumer’s
purchase price.
This warranty does not cover:
• Normal wear and tear of the vacuum and vacuum parts that
require replacement under normal use such as disposable
dust bags, filters, drive belts, light bulbs, brush-roll, bristles,
impellers and cleaning.
• Damages or malfunctions resulting from: improper or
unreasonable use or maintenance, abuse, negligence, failure
to follow instructions contained in any written materials that
accompany the product, deterioration by reason of excess
moisture, corrosive atmosphere, lightning, power surges,
connections to improper voltage supply, unauthorized
alteration, or other external causes such as extremes
in temperature or humidity, modifications, scratches or
discoloration, accidents, misuse, or acts of God. This warranty
also does not cover damage resulting from repair or attempted
repair by anyone other than Eureka or an authorized Eureka
Warranty Station. This warranty is not applicable to any product
that has been altered or on which the serial number has been
defaced, modified or removed. Altering, erasing, or forging any
proof-of-purchase documents voids any applicable product
warranty.
Obtaining warranty service:
To obtain warranty service you must contact the Eureka
Service Team, toll free, at 1-800-282-2886 or email
[email protected], to discuss the warranty claim
and procedures to be followed. All warranty claims must include
submission of proof-of-purchase documentation. For additional
information, you may also visit www.eureka.com.
10
Shipping charges:
You will be responsible for any initial shipping and insurance
charges if the defective product(s) must be shipped for
warranty service or warranty evaluation; however, Eureka or a
Eureka Authorized Warranty Station will pay the return shipping
charges if repairs are covered by the warranty. When returning
parts for repair, you must include the model, type and serial
number located on the rating plate. If any product submitted
for warranty service is found to be ineligible, an estimate of
repair cost will be furnished and the repair performed only
if requested by the owner and upon receipt of payment or
acceptable arrangements for payment.
Further limitations and exclusions:
Any warranty that may be implied in connection with your
purchase or use of the vacuum, including any warranty of
Merchantability or any warranty of Fitness For A Particular
Purpose is limited to the duration of this limited warranty. Some
states do not allow limitations on how long an implied warranty
lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief
expressly provided above. In no event shall the manufacturer
be liable for any consequential or incidental damages you
may incur in connection with your purchase or use of the
vacuum. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you
specific legal rights. You may also have other rights, which may
vary by state.
Midea America Corp.• 5 Sylvan Way • Parsippany, NJ 07054 • USA
Eureka Customer Service HELPLINE 1-800-282-2886
The Eureka three year limited warranty
!
N O T I C E : Thermal cut-off
This vacuum cleaner has a special thermostat that protects the vacuum cleaner in case of motor
overheating. If the vacuum suddenly shuts off, proceed as follows: 1) Check the vacuum for a
possible source of overheating such as a full dust cup, blocked wand or clogged lters. If these
conditions are found, x them and wait at least 30 minutes before attempting to use the vacuum.
2) After the 30 minute period, press the power button. If the vacuum still does not work, call the
Eureka Customer Service HELPLINE at 1-800-282-2886.
Problem Solution
Motor will not start
• Push cord securely into electrical outlet, try another outlet
or check circuit breaker.
• See detailed “thermal cut-off” instructions above.
Not enough suction power
• Empty dust cup and clean or change lters. See page 9 for
maintenance instructions.
• Remove clogs that restrict the airow.
Brushroll will not turn
• Check brushroll for debris. See page 9 for maintenance instructions.
Problem solving
Make sure vacuum cleaner is off and charging plug is unplugged.
www.eureka.com 11
Crevice tool
Z0101 (all)
Wand
N0202
12 © 2019 Midea America Corp. Printed in China 02155120_WMT_rev3
Order genuine Eureka accessories and replacement parts
Visit www.eureka.com or call 1-800-282-2886
Image
Part # (ts models)
Part name
Floor nozzle
N0201
2-in-1 upholstery tool
Z0201 (all)
Brush roll
Z0208
Inlet lter
N0205
Woven lter
N0206
Outlet lter
N0207
Base shaft
N0203
Lower base
N0204
