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Action Yes No
Step 2
Replace the imaging kit, and then resend the print job.
Does fog or shading disappear from the prints?
The problem is
solved.
Contact
customer
support.
Toner rubs o
Leading edge
Trailing edge
ABC
DEF
Action Yes No
Step 1
From the Paper menu on the printer control panel, check the paper
type, texture, and weight.
Do the paper type, texture, and weight match the paper loaded in
the tray?
Go to step 2. Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Step 2
Resend the print job.
Does the toner still rub o?
Contact
customer
support.
The problem is
solved.
Toner specks appear on prints
Action Yes No
Replace the imaging kit, and then resend the print job.
Do toner specks appear on prints?
Contact
customer
support.
The problem is
solved.
Troubleshooting 291
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