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Action Yes No
Step 2
a From the printer control panel, set the paper size and type in
the Paper menu to match the paper loaded in the trays to be
linked.
Note: The paper size and type must match for trays to be
linked.
b Resend the print job.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Unexpected page breaks occur
Action Yes No
Increase the printing timeout.
a From the home screen, navigate to:
> Settings > General Settings > Timeouts
b Increase the Print Timeout setting, and then touch Submit.
c Resend the print job.
Did the
file
print correctly?
The problem is
solved.
Check the original
file for manual page
breaks.
Print quality problems
Characters have jagged or uneven edges
Action Yes No
Step 1
a Print a font sample list to check if the fonts you are using are
supported by the printer.
1 From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2 Select PCL Fonts or PostScript Fonts.
b Resend the print job.
Are you using fonts that are supported by the printer?
Go to step 2. Select a font that is
supported by the
printer.
Troubleshooting 275
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