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Horizontal voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Make sure your software program is using a correct fill pattern.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Load the specified tray or feeder with a recommended type of
paper.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 4. The problem is
solved.
Step 4
Replace the imaging kit, and then resend the print job.
Do horizontal voids appear on prints?
Contact
customer
support.
The problem is
solved.
Incorrect margins on prints
ABCD
ABCD
ABCD
Troubleshooting 278
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