B160-001-CSI Owner's Manual

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Troubleshooting

7. Check cabling for any damages that may have occurred during

installation. If a cable connector is loosened from pulling through

ceilings/wall or the cable jacket is damaged with the wiring exposed,

maximum performance will not be achieved.

8. Are the transmitter(s) and/or receiver(s) located in an area with

exposure to higher temperatures? If the product is overheated, it will

not function properly.

9. Do not set identical channel numbers for transmitters in an

Unmanaged Switch installation. Doing so will result in no signal being

displayed on monitors connected to receivers assigned to the same

channel number. If this happens, change the transmitters’ channel

numbers to unique numbers and assign the desired channel number to

the affected receivers. If audio/video does not reappear after doing this,

disconnect power from the affected transmitter and receiver units, wait

10 seconds, and reconnect the power.

10. Do not connect more than two transmitters in an unmanaged

switch installation. Unmanaged switch installations are limited to two

transmitters, with the number of receivers being limited to the number

of ports remaining on the unmanaged switch.

11. Do not connect other networking equipment to the network

switch. The B160-Series Audio/Video over IP Extenders are designed

for use with a dedicated network switch. Connecting them to a switch

used with other networking equipment will result in degraded or non-

functional product performance.

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Owner's Manual - Page 23