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Media Files
Voice Recognition Issues
Other issues
Diagnosing TV operational issues
Getting Support
130 Getting support through Remote Management
130 Finding the contact information for service
130 Requesting service
Precautions and Notes
Before Using the Recording and Timeshift Functions
131 Before using the recording and schedule recording functions
132 Before using the timeshift function
Read Before Using APPS
Read Before Using the Internet Function
135 Read before setting up a wireless Internet connection
Read Before Playing Photo, Video, or Music Files
136 Limitations to the use of photo, video, and music files
137 Supported subtitles
138 Supported image formats and resolutions
138 Supported music formats and codecs
139 Supported video codecs (RU8 series or higher, QLED TV, The
Serif, The Frame)
140 Supported video codecs (RU7 series or lower)
142 Supported video codecs (Q900RB model)
Read After Installing the TV
144 Picture sizes and input signals
145 Installing an anti-theft lock
Supported Resolutions for UHD Input Signals
145 If Input Signal Plus is set to Off
146 If Input Signal Plus is set to On
Resolutions for Input Signals supported by Q900RB model
147 If Input Signal Plus is set to On
111 Enlarging the font (for the visually impaired)
111 Learning about the remote control (for the visually impaired)
111 Learning about the TV menu
111 Showing captions
112 Selecting the caption language
112 Listening to the TV through Bluetooth devices (for the hearing
impaired)
112 Enlarging the sign language screen for the hearing impaired
112 Configuring the repeat settings for remote control buttons
Using Other Functions
113 Changing the menu language
113 Setting up a password
113 Enabling the AV Color System
114 Selecting Usage or Retail Mode
114 Managing External Devices
114 Using AirPlay
114 Restoring the TV to the factory settings
Running Data Service Automatically
Troubleshooting
Picture Issues
116 Testing the picture
Sound and Noise Issues
119 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Data Service
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Recording Issues
Apps
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