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Data Service
When the TV has difficulties using Data Service, these steps may help resolve the problem.
Settings Broadcasting Expert Settings Auto Run Data Service
" This function may not be supported depending on the model or geographical area.
" This function is not available when any other secondary function is under way.
" Provided data service information may vary depending on the broadcast.
The Problem Try this!
Why am I getting on-screen
messages when I haven't
selected the Data Service option?
If
Auto Run Data Service is set to On, messages will automatically appear on the screen
when you watch a broadcast that supports the Data Service. If the broadcast doesn't
support the Data Service, no messages will appear on the screen.
If you do not wish to receive Data Service messages, disable
Auto Run Data Service.
How do I hide Data Service
messages?
If you do not wish to receive Data Service messages, set
Auto Run Data Service to Off.
•
Settings Broadcasting Expert Settings Auto Run Data Service
How do I use the Data Service?
Enabling the Auto Run Data Service option automatically displays messages on the
screen whenever you watch a broadcast that supports the Data Service. You can press
the corresponding buttons shown on the screen to access additional features and
functions offered by that broadcast.
What is an interactive service and
how does it work?
Interactive services include viewer surveys, quizzes, ticket requests, product
purchases, and other interactions between the viewer and the TV station. Generally,
you will need to set up an account with the broadcaster and log in to the account in
order to enjoy the interactive services they offer. Note that interactive services are only
available when your TV is connected to the Internet. In addition, T-Commerce requires
that you have a certificate.
Copy your certificate from the computer to a USB device and connect that device to the
TV. (Interactive services are not being offered yet. The actual service launch date varies
depending on the broadcaster.)
A message displays "Receiving"
but no change happens.
This indicates an error has occurred while receiving data. An execution error message
will also appear on the screen. If this happens, try again.
Nothing appears on the screen
after the Data Service is
launched.
The Data Service may be initializing or the signal may have been severed by the
broadcaster.
What is Blur Reduction?
The Data Service can cause the same screen to appear and create a blur. Blur
Reduction prevents this blurring effect.
" The Blur Reduction function may not be supported depending on the model.
Why is the Data Service closed
automatically?
The Data Service keeps running during Auto Protection Time.
Set Auto Protection Time to Off to keep the Data Service running.
•
Settings General System Manager Auto Protection Time
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