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9.4 Customer service
First check if you can fix the error yourself
(see 9 Customer support) . If this is not the case, please
contact customer service.
Please refer to the enclosed “Liebherr Service” brochure
for the address.
WARNING
Unprofessional repair!
Injuries.
u
A damaged power cable may only be replaced by the
manufacturer, the manufacturer’s Customer Service or
a similarly qualified person.
u
For appliances with plug and play connection cables,
the change can be made by the customer.
9.4.1 Contact Customer Service
Make sure to have the following appliance information to
hand:
q
Appliance name (model and index)
q
Service no. (service)
q
Serial no. (S no.)
u
Showing appliance info on the display (see Info) .
-or-
u
Referring to appliance info on the nameplate
(see 9.5 Rating plate) .
u
Take note of the appliance information.
u
Inform Customer Service: Tell us the problem and the
appliance details.
w
This will help us give you fast and accurate support.
u
Further instructions from customer service will follow.
9.5 Rating plate
The nameplate is located behind the drawers on the
inside of the appliance.
Fig. 33
(1) Appliance name (3) Serial no.
(2) Service no.
u
Information from the nameplate.
10 Decommissioning
u
Empty appliance.
u
Switch off the IceMaker .
u
Switch off the appliance (see 6.4 Settings) .
u
Pull out the power plug.
u
Remove the appliance connector if necessary: Pull it
out and, at the same time, move it from the left to the
right.
u
Place a towel in front of the appliance to catch any
water that may run out.
u
Clean the appliance (see 8.2 Cleaning the appliance) .
u
Leave the door open to prevent bad smells
11 Disposal
11.1 Preparing the appliance for
disposal
WARNING
Risk of child entrapment!
Before you throw away your old refrigerator or freezer:
u
Take off the doors.
u
Leave the shelves in place so that children may not
easily climb inside.
Liebherr uses batteries in some of its appli-
ances. You should remove these before
disposal of the old appliance for environ-
mental reasons. If your appliance contains
batteries, a corresponding notice is attached
to the appliance.
Lamps If you can remove the lamps yourself without
destroying them, also remove these before
disposal.
u
Take the appliance out of operation.
u
Appliance with batteries: Remove the batteries. For
description, see Maintenance chapter.
u
If possible: Remove lamps without destroying them.
11.2 Disposing of the appliance in an
environmentally friendly manner
The appliance still contains
valuable materials and must be
collected separately from
unsorted municipal waste so it
can be recycled.
Decommissioning
* Depending on model and options 23
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