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16
English
Storage
1 Turn off the air purifier and unplug from the power socket.
2 Clean the air purifier and the surface of the filter (see 'Cleaning').
3 Let all parts air dry thoroughly before storing.
4 Wrap the filter in air tight plastic bags.
5 Store the air purifier, filter in a cool, dry location.
6 Always thoroughly wash hands after handling a filter.
Troubleshooting
This chapter summarizes the most common problems you could encounter with
the appliance. If you are unable to solve the problem with the information
below, contact the Consumer Care Center in your country.
Problem Possible solution
The appliance does not work even though it
is plugged in.
The filter replacement alert is flashing but you have not
replaced the corresponding filter. As a result, the appliance is
now locked. In this case, replace the filter and reset the filter
lifetime counter.
The airflow that comes out of the air outlet
is significantly weaker than before.
The surface of the filter is dirty. Clean the surface of the filter
(see 'Cleaning').
The air quality does not improve, even
though the appliance has been operating
for a long time.
Check if the packing material is removed from the filter.
Make sure that the filter is properly installed.
Room size is large or the outdoor air quality is poor.
For optimum purification performance, please close the
doors and windows when operating the air purifier.
There are indoor pollution resources. For instances, smoking,
cooking, incense.
Filter reaches the end of life. Replace the filter with a new
one.
The appliance produces a strange smell. The first few times you use the appliance, it may produce a
plastic smell. This is normal. However, if the appliance
produces a burnt smell even if removing the filter, contact
your Philips dealer or an authorized Philips service center. The
filter may produce smell after being used for a while because
of the absorption of indoor gases. It’s recommended that you
reactivate the filter by putting it in direct sunlight for
repeated use. If odor still exists, replace the filter.
The appliance is extra loud. Check if the packing of the filter is removed.
The appliance will run in high speed when the air quality is
poor, which will causes higher noises. When using the
appliance in a bedroom at night, choose the Sleep speed.
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