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Frequently Asked Questions
91
Other problems
Problem Possible cause and solution
The food is affected by
the setting in the hu-
midity-controlled com-
partment.
There is too much condensate in the humidity-con-
trolled compartment.
Wipe off any condensate with a cloth.
Place a rack or similar item in the compartment so
that excess moisture can drain away.
Open the compartment lid by moving it to the low
humidity position and switch the humidifier
off.
The floor of the refriger-
ator section is wet.
The drain hole is blocked.
Clean the condensate channel and the drain hole.
Food has frozen to-
gether or to the wall.
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument (such as a spoon handle) to
carefully pry them apart.
An alarm does not
sound even though the
appliance door has
been open for a long
time.
This is not a fault. The alarm has been switched off in
Settings mode. If you want to switch the acoustic
alarm back on again:
Tap.
Swipe left or right until is shown in the middle.
Tap.
Swipe left or right until the volume you want is
shown in the middle.
Confirm the volume you want by tapping on the
segment bar.
When the alarms and audible signals are switched
on, will appear.
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