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65
20. Troubleshooting
Symptom Action Page
Power does not turn on.
Is the included AC adaptor/power cord correctly connected to an AC outlet and to the BK-3?
Do not use any AC adaptor or power cord other than the ones included. Doing so will cause
malfunctions.
14
No sound from the BK-3
Did you switch the BK-3 on? 16
Could the [VOLUME] knob be turned down? Select a higher setting. -
Can you hear sound through headphones?
If you can hear sound through headphones, it may be that the
connection cables are broken, or that your amp or speaker has
malfunctioned. Check the cables and your equipment once again.
-
Could the part volume settings have been minimized?
Check the “Volume” setting of each part.
44, 47
Could a MIDI message received from an external MIDI device (volume message or exclusive message)
have lowered the volume?
-
The volume level of the instrument is too low when
it is connected to an amplier
Could you be using a connection cable that contains a resistor?
Use a connection cable that doesn’t contain a resistor
-
The pitch of the selected rhythm/song is incorrect
Is the “Tuning” setting appropriate?
Did you transpose the rhythm/song? Also check the “Rhythm Scale Tune” parameter.
51
Can’t hear the vocal of an audio le (mp3 or WAV).
Can’t hear the melody of SMF les.
If the [TRACK MUTE] (CENTER CANCEL) button is lit, the vocal sound will be attenuated.
If the [TRACK MUTE] button is lit, the melody of the MIDI les will be muted. Switch it o.
51
A “buzz” is heard from the external amplier
Is the external amplier or other device used with the BK-3 connected to a dierent AC power outlet?
Connect the amplier or other device to the same AC outlet as the BK-3.
-
Can’t play an audio/mp3-format song Is the song in a format that the BK-3 is able to read? 28
After connecting theBK-3’s USB COMPUTER port
to your computer, the BK-3 doesn’t receive MIDI
messages.
The BK-3 may be receiving on a MIDI channel on which the MIDI controller doesn’t transmit. Correct
the MIDI controller’s transmit channel.
58
Unable to read from/write to USB memory.
Are you using an (optional) Roland USB memory (M-UF series)?
Reliable performance cannot be guaranteed if you use non Roland USB memory products.
-
Check the format of your USB memory. The BK-3 can use USB memory that has been formatted as FAT.
If your USB memory was formatted using any other method, please re-format it using the BK-3.
60
Can’t save to USB memory.
Could the USB memory be write protected? -
Is there sucient free space on the USB memory? -
Audio recording won’t start or stops unexpectedly.
Are you using an (optional) Roland USB memory (M-UF-series)?
Reliable performance cannot be guaranteed if you use non Roland USB memory products.
-
Is there sucient free space on the USB memory? -
The songs won’t play.
The le type of the song is not one of the le types that the BK-3 can play. 28
It may be that the song data is damaged. -
No Performance Lists are displayed.
The USB memory doesn’t contain any Performance List les. -
For some reason the USB memory is not recognized. -
Can’t connect to a wireless LAN access point
• Make sure that your wireless LAN access point supports WPS.
If your wireless LAN access point does not support WPS, you can connect using the procedure
described in “Connecting to a Wireless LAN Access Point That You Select” (p. 63).
• Have you entered the correct password in the iPhone or other wireless device?
Disconnect and reconnect the wireless device and then enter the right BK-3 Ad-Hoc Key. (For
example, on an iPhone, to disconnect, choose [Settings] g [Wi-Fi], press the arrow icon on the
right of the network name and then press “Forget this Network”.
• The 802.11a/b wireless standard is not supported. Please use the 802.11g/n (2.4 GHz) wireless
standard.
• The WEP authentication method is not supported. Please use the WPA or WPA2 authentication
method.
• Make sure that DHCP is enabled for your wireless LAN access point.
• If you don’t get connected to the previously-connected wireless LAN access point when you turn
on the power, check and make sure the setting described in “Connecting in Ad-Hoc mode” (p.
64) is OFF.
• There is a limit to the connection data that can be remembered. Making a new connection may
cause older connection data to be deleted.
• All connection data will be deleted if you execute a factory reset.
• If the connection data has been deleted, please re-connect to the wireless LAN access point.
The display indicates “Access Point Not Supported,”
and can’t connect to the wireless LAN access point
• This Access Point is not supported. Please use the WPA or WPA2 authentication method.
Communication is unstable
Communication may be unstable depending on the usage of the radio frequency spectrum.
If communication is unstable, the response may be sluggish, or if using audio communication, there
may be dropouts in the audio.
The following actions may improve the situation.
• Move the wireless LAN access point and the BK-3 closer to each other.
• Change the channel setting of the wireless LAN access point.
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