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287
LCD screen message Condition/solution
The printer's borderless printing ink
pad has reached the end of its
service life. It is not a user-
replaceable part. Please contact
Epson support.
The ink pad is at the end of its service life. Turn off the product
and contact Epson for support.
You can still perform operations that do not use ink, such as
scanning.
Paper Setup Auto Display is set to
Off. Some features may not be
available. For details, see your
documentation.
AirPrint is not available when the Paper Setup Auto Display
setting is turned off. Change the Paper Setup Auto Display
setting to On.
No dial tone detected. Make sure the phone cable is connected correctly and the
phone line works. If you connected the product to a PBX (Private
Branch Exchange) phone line or Terminal Adapter, change the
Line Type setting to PBX. Use a # (hash) instead of the actual
access code when entering an outside fax number. This makes
the connection more secure. If you still cannot send a fax, turn
off the Dial Tone Detection setting. (Turning off the Dial Tone
Detection setting may cause the product to drop the first digit of
a fax number.)
Failed to receive faxes because the
fax data capacity is full. Touch the
Job/Status at the bottom of the Home
Screen for details.
Press the Job/Status button, select Printer Status, and
resolve any printer errors that prevented faxes from printing.
Make sure the product is connected to a computer or that an
external USB device is connected to the product.
The combination of the IP address
and the subnet mask is invalid. See
your documentation for more details.
Contact your product administrator.
To use cloud services, update the
root certificate from the Epson Web
Config utility.
Contact your product administrator.
Check that the printer driver is
installed on the computer and that
the port settings for the printer are
correct.
On a Windows computer, go to Control Panel > Hardware and
Sound > Devices and Printers. Right-click the printer and
select Printer Properties. Make sure the printer port is selected
correctly in the Ports tab. Select the USBXXX setting for a USB
connection or EpsonNet Print Port for a network connection.
Recovery mode Contact your product administrator.
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