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TROUBLE SHOOTING
11
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
SMELL OF GAS
SHUT OFF LP CYLINDER VALVE IMMEDIATELY DO NOT USE
THE APPLIANCE UNTILL LEAK IS SEALED
Leak detected at cylinder, regulator or
other connection.
1. Regulator fitting loose.
2. Gas leak in hose/regulator or control valves.
1. Tighten fitting and "Leak Test".
2. See authorized service centre.
Flame beneath control panel.
(Flashback Fire)
1. Venturi blocked.
1. Remove burner, clean venturi. See
"Venturi Tubes".
Flickering burner flame or Low
temperature on HIGH setting
1. Excess flow safety device has been activated
in connection between cylinder and
barbeque.
1. Turn LP cylinder valve off then turn all
burners to OFF position. Disconnect the
regulator from the cylinder. Wait two
minutes. Re-attach regulator to the
cylinder. Open the cylinder valve slowly.
Wait one minute. Light grill as per “lighting”
(page 7)
Burner will not light.
1. Out of LP Gas.
2. Ignitor wire(s) not connected.
3. Ignitor electrode misaligned on burner.
4. Ignitor malfunction.
5. Regulator is not fully connected to the
cylinder valve.
6. Burner valve left open while cylinder valve
was opened causing excess flow device to
activate.
7. A leak in the system causing the excess flow
device to activate.
8. Venturi blocked.
9. Venturi not aligned with valve orifice.
10. Orifice blocked.
11. Hose is twisted.
1. Refill LP Gas Cylinder.
2. Connect both main burner and side burner
electrode wires.
3. Realign electrode.
4. Use "Manual Lighting" Procedure.
5. Tighten the regulator hand wheel.
6. Close burner and cylinder valves. Open
cylinder valve slowly, then open burner
valve to light.
7. Leak test connections to determine loose
fitting. Tighten fitting. Leak test system.
8. Remove burner, clean venturi. See
"Venturi Tubes".
9. Realign venturi to orifice. See "Venturi
Tubes".
10. Remove burner, clean orifice with a pin or
fine wire. Do not attempt to drill orifice.
11. Straighten hose. Keep away from bottom
casting
Ignitor Not Working
1. Ignitor battery is dead
2. Ignitor wire not connected
3. Electrode misaligned on burner
4. Ignitor malfunction
1. Replace battery
2. Ensure electrode wire is connected
3. Realign electrode and clear any
surrounding debris from area
4. Use “match lighting “ procedure (page 7)
Decreasing heat, "popping sound".
1. Out of LP Gas.
2. Venturi blocked.
1. Refill LP Gas Cylinder.
Regulator Humming Noise
1. Cylinder valve opened too quickly
1. Open cylinder valve slowly
Yellow flame
1. Some yellow flame is normal. If it is
excessive, the venture may be blocked
2. Burner ports blocked
1. Remove burner, clean venturi. See
"Venturi Tubes".
2. Remove burner & clean with soft bristle
brush.
Inside of lid appears to be peeling
1. This is a buildup of grease. The inside of the
lid is not painted.
1. Clean with stiff bristle brush or scraper.
If troubleshooting fails to solve any of these other issues, please visit www.omcbbq.com for more information
including troubleshooting videos, tricks and tips or call customer service at 1-800-265-2150
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