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11
ENGLISH
TWO‑YEAR LIMITED WARRANTY
Black & Decker (U.S.) Inc. warranties this product to be free
from defects in material or workmanship for a period of
two(
2
) years following the date of purchase, provided that
the product is used in a home environment. This limited
warranty does not cover failures due to abuse, accidental
damage or when repairs have been made or attempted
by anyone other than BLACK+DECKER and its Authorized
Service Centers. A defective product meeting the warranty
conditions set forth herein will be replaced or repaired at no
charge in either of two ways:
The first, which will result in exchanges only, is to return
the product to the retailer from whom it was purchased
(provided that the store is a participating retailer). Returns
should be made within the time period of the retailer’s policy
for exchanges. Proof of purchase may be required. Please
check with the retailer for its specific return policy regarding
time limits for returns or exchanges. The second option is
to take or send the product (prepaid) to a BLACK+DECKER
owned or authorized Service Center for repair or replacement
at BLACK+DECKER’s option. Proof of purchase may be
required. BLACK+DECKER owned and authorized service
TROUBLESHOOTING
For assistance with your product, visit our website www.blackanddecker.com for the location of the service center nearest you
or call the BLACK+DECKER help line at 1-800-544-6986.
Problem Step Possible solution
The unit is not turning ON. 1. Check the unit is plugged in at the wall socket.
The unit is not turning ON. 2. Check the unit is switched ON using the ON/OFF switch.
The unit is not producing steam. 1. Check the water tank is full .
NOTE: When first filled or after running dry it can take up to fourty five seconds for steam to be produced.
2. Check the steam operate button is in the ON position.
3. The unit is equipped with a thermostat and a thermal cut-out. If for any reason the unit overheats it will
switch off. If this happens turn off and unplug the unit, allow to cool for 2 to 4 hours and re-try.
4. Check the steam flow button has been pressed and the white LED is illumintated.
Where can I get further information/
accessories for my steam mop.
1. Refer to the assembly chapter of the manual for correct fitting of parts and accessories.
Call 1-800-544-6986.
centers are listed online at ww.blackanddecker.com. This
warranty does not apply to accessories. This warranty gives
you specific legal rights and you may have other rights which
vary from state to state or province to province. Should you
have any questions, contact the manager of your nearest
BLACK+DECKER Service Center. This product is not intended
for commercial use, and accordingly, such commercial use
of this product will void this warranty. All other guarantees,
express or implied, are hereby disclaimed.
LATIN AMERICA: This warranty does not apply to products
sold in Latin America. For products sold in Latin America,
check country specific warranty information contained in
the packaging, call the local company or see the website for
suchinformation.
Imported by.Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286
BlackandDecker.com
(1-800-544-6986)
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