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291
LCD screen message Condition/solution
Check that the printer
driver is installed on the
computer and that the
port settings for the
printer are correct.
Make sure the printer port is selected correctly on the Port tab of the Printer
Properties screen (Windows) or the System Properties > USB list (Mac).
Select USBXXX for a USB connection or EpsonNet Print Port for a network
connection.
Check that the printer
driver is installed on the
computer and that the
USB port settings for the
printer are correct.
Access the following or
see documentation for
details. Select [Dismiss]
after confirming it.
Make sure your smartphone is connected for wireless printing.
Printing is suspended to
avoid printing on
mismatched paper.
Paper size selected on
the paper source setting
doesn't match the paper
loaded in XX.
Make sure the paper loaded in the cassette matches the print settings for the
cassette. Change the paper settings or print settings if necessary.
If you do not want to display this message, select If occurs repeatedly and
block this message.
Printing is suspended to
avoid printing on
mismatched paper.
Paper settings don't
match the paper loaded
in XX.
Make sure the paper loaded in the cassette matches the print settings for the
cassette. Change the paper settings or print settings if necessary.
If you do not want to display this message, select Settings > Guide
Functions > Paper Mismatch > Off.
Recovery mode An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
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