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64
Q12: FAILED TO UPDATE APP
⚫ The update progress is stuck
It is recommended to cancel the update and download it again after
changing the network
⚫ There is no download option after the download process is completed
It is recommended to change the network, and the APP upgrade prompt will
reappear when the network is stable. If the upgrade still fails, please contact
the tech support team: [email protected]
11 WARRANTY & SERVICES
Shenzhen Xtooltech Intelligent Co., LTD.(the Company) warrants to the
original retail purchaser of this XTOOL device that should this product or
any part thereof during normal usage and under normal conditions be
proven defective in material or workmanship that results in product failure
within one year from the date of purchase, such defect(s) will be repaired,
or replaced (with new or rebuilt parts) with Proof of Purchase, at the
Company’s option, without charge for parts or labor directly related to the
defect(s).
The Company shall not be liable for any incidental or consequential
damages arising from the use, misuse, or mounting of the device.
This warranty does not apply to:
1 Productts subjected to abnormal use or conditions, accident,
mishandling, neglect, unauthorized alteration, misuse, improper
installation/repair, or, improper storage;
2 Products whose mechanical serial number or electronic serial number
has been removed, altered, or defaced;
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