Shenzhen Xtooltech Intelligent Co., LTD
User Manual
EZ400 Pro Smart Diagnostic System
V6.5
I
Please read this user manual carefully before using the EZ400PRO Smart
Diagnosis System. When reading the manual, please pay attention to the
words “Note” or “Caution”, and read them carefully for appropriate operation.
TRADEMARKS
is a registered trademark of Shenzhen Xtooltech Intelligent
CO., LTD.
In countries where the trademarks, service marks, domain names, logos,
and the name of the company are not registered, XTOOL claims that it still
reserves the ownership of the unregistered trademarks, service marks,
domain names, logos, and the company name. All other marks for the other
products and the company’s name mentioned in the manual still belong to
the original registered company.
You may not use the trademarks, service marks, domain names, logo, and
company name of XTOOL or other companies mentioned without written
permission from the trademark holder.
XTOOL reserves the right to the final interpretation of this manual content.
COPYRIGHT
Without the written consent of Shenzhen Xtooltech Intelligent Co., Ltd., any
company or individual shall not copy or backup this operation manual in any
form (electronic, mechanical, photocopying, recording, or other forms).
DECLARATION
This manual is designed for the usage of the EZ400PRO Smart Diagnosis
System and provides operating instructions and product descriptions for
users of the EZ400PRO Smart Diagnostic system.
II
No part of this manual can be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means (electronic, mechanical,
photocopying, recording, or otherwise), without the prior written permission
of XTOOL.
Use the device only as described in this manual. XTOOL is not responsible
for any consequences of violating the laws and regulations caused by using
the product or its data information
XTOOL shall not be liable for any incidental or consequential damages or
for any economic consequential damages arising from the accidents of
individual users and the third parties, misuse or abuse of the device,
unauthorized change or repair of the device, or the failure made by the user
not to use the product according to the manual.
The configuration, function, appearance and UI of this product involved in
the user manual will continue to be optimized, and the manual may not be
updated in time. Please refer to the actual product if there is any difference.
The final interpretation right belongs to Shenzhen Xtooltech Intelligent Co.,
Ltd.
OPERATION INSTRUCTIONS
For safe operation, please follow the instructions below:
⚫ Keep the device away from heat or fumes when you use it.
⚫ If the vehicle battery contains acid, please keep your hands and skin
or fire sources away from the battery during testing.
⚫ The exhaust gas of the vehicle contains harmful chemicals, please
ensure adequate ventilation.
⚫ Do not touch the cooling system components or exhaust manifolds
when the engine is running due to the high temperatures reached.
⚫ Make sure the car is securely parked, Neutral is selected or the
selector is at P or N position to prevent the vehicle from moving when
the engine starts.
⚫ Make sure the (DLC) diagnostic link connector is functioning properly
before starting the test to avoid damage to the Diagnostic Computer.
III
⚫ Do not switch off the power or unplug the connectors during testing,
otherwise, you may damage the ECU and/or the Diagnostic Computer.
CAUTIONS!
⚫ Avoid shaking or dismantling the unit as it may damage the internal
components.
⚫ Do not use hard or sharp objects to touch the LCD screen;
⚫ Do not use excessive force;
⚫ Do not expose the screen to strong sunlight for a long period.
⚫ Please keep it away from water, moisture, high temperature, or very
low temperature.
⚫ If necessary, calibrate the screen before testing to ensure the
accuracy of LCD performance.
⚫ Keep the main unit away from strong magnetic fields.
AFTERSALES-SERVICES
(for other)
Tel: +86 755 21670995 or +86 755 86267858 (China)
Official Website: www.xtooltech.com | www2.xtooltech.com (alternate site)
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CONTENT
TRADEMARKS ................................................................................ I
COPYRIGHT .................................................................................... I
DECLARATION ............................................................................... I
OPERATION INSTRUCTIONS ....................................................... II
CAUTIONS! ................................................................................... III
AFTERSALES-SERVICES ............................................................ III
1. GENERAL INTRODUCTION ................................................ 4
Tablet ................................................................................................... 4
Front View of Tablet...................................................................................... 5
Back View of Tablet ....................................................................................... 5
Host Ports ......................................................................................................... 6
Technical Specifications....................................................................... 6
Package Kit .............................................................. 错误!未定义书签。
2. GETTING STARTED ............................................................ 7
Activation ............................................................................................. 7
Main Interface .................................................................................... 10
Operation system ....................................................................................... 10
Diagnosis system entrance ...................................................................... 11
Function Buttons ......................................................................................... 12
Navigation Buttons..................................................................................... 13
Notification Bar ............................................................................................ 14
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3. UPDATE & DELETE ........................................................... 15
Update ............................................................................................... 15
Delete................................................................................................. 16
4. DIAGNOSIS ........................................................................ 17
Vehicle Connection ............................................................................ 17
Diagnosis ........................................................................................... 18
Vehicle Selection ......................................................................................... 18
Basic functions ............................................................................................. 19
5. SPECIAL FUNCTIONS ....................................................... 24
5.1 OIL RESET .................................................................................. 24
5.2 EPB .............................................................................................. 26
5.3 SAS .............................................................................................. 28
5.4 DPF .............................................................................................. 31
5.5 BMS RESET ................................................................................ 35
5.6 THROTTLE .................................................................................. 37
5.7 INJECTOR CODING .................................................................... 39
5.8 GEARBOX MATCH...................................................................... 42
5.9 GEAR LEARNING........................................................................ 43
6. SETTINGS ........................................................................... 44
Language ........................................................................................... 45
Units ................................................................................................... 46
My Workshop Info .............................................................................. 46
Firmware Information ......................................................................... 47
About.................................................................................................. 48
7 REPORT ................................................................................. 48
Report ................................................................................................ 49
Replay ................................................................................................ 51
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File Manager ...................................................................................... 52
8 REMOTE ASSISTANCE ........................................................ 53
9 FACTORY RESET ................................................................. 55
10 FAQ ..................................................................................... 59
Q1: Failed to generate diagnosis report ............................................. 59
Q2: How to print diagnosis report ....................................................... 61
Q3: Failed to extract files ................................................................... 61
Q4: Mailbox supported ....................................................................... 61
Q5: How to make an appointment for remote support ....................... 62
Q6: How to generate and upload diagnostic log files ......................... 62
Q7: How to switch the language to non-English ................................. 62
Q8: Failed to diagnose vehicle ........................................................... 62
Q9: Failed to activate or register ........................................................ 63
Q10: Failed to turn on when charging ................................................ 63
Q11: Failed to open the diagnosis app............................................... 63
Q12: Failed to update APP ................................................................ 64
11 WARRANTY & SERVICES ................................................. 64
12 COMPLIANCE INFORMATION .......................................... 65
FCC Compliance ...................................................... 错误!未定义书签。
CE ............................................................................ 错误!未定义书签。
UKCA ....................................................................... 错误!未定义书签。
4
1. GENERAL INTRODUCTION
The XTOOL EZ400PRO smart diagnostic system is an advanced flatbed
scanning tool based on the Android operating system. It supports multi-
language switching and is suitable for different countries and regions. The
advantage of this obd2 scanner is not only its comprehensive functions,
including complete system diagnosis, all obd2 functions, various reset
functions (IMMO / EEPROM adapter / EPB (Electronic Parking Brake) reset
/ oil light reset / SAS (Steering Angle Sensors) reset / TPS (Throttle Position
Sensor) matching / Injector coding / ABS (Anti-block system) bleed /
gearbox matching / gear learning / electronic pump actuation / disable
transport mode / SRS (Supplemental Restrgint System) reset / exhaust
post-processing / BMS matching / air suspension / cylinder / TPMS reset /
tire refit / headlight adjustment / windows Initialization/seat matching/DIY
mode) can also achieve faster and more accurate diagnosis.
TABLET
The main unit of the EZ400PRO is the tablet, which has a built-in VCI
module, which can be directly connected to the tablet and the car with the
main test line, without the need to connect to an external VCI box via
Bluetooth.
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FRONT VIEW OF TABLET
Fig 1-1 Sample of Tablet Front View
The front of the main unit is a touchable display screen, you can use your
fingers to operate on the screen to complete the car diagnosis.
BACK VIEW OF TABLET
Fig 1-2 Sample of Tablet Back View
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The product model and S/N are laser-engraved on the back of the display
tablet, and the small hole at the bottom is the Loudspeaker.
① Nameplate: Display basic information such as S/N and model etc.
② Loudspeaker: external sound can be played, supporting the playback
of music, etc.
HOST PORTS
Fig 1-3 Sample of Host Ports on Tablet
1. Micro USB: Battery charge or data synchronization with PC or DC.
2. DB15 Port: This port is used to connect to the main test cable.
3. Power Button: Long press to power on or off. In the power-on state,
short press the button to make the device enter the sleep mode.
TECHNICAL SPECIFICATIONS
Table 1-1 Specification
Item
Description
Operating System
Android
Processor
Quad-core 1.6GHz Processor
Memory
32GB
Display
7.0-inch touch screen with 1024 × 600
resolution
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Connectivity
USB
Wi-Fi
Sensors
Gravity sensor, light sensor
Auto Input/Output
Microphone, speakers, 4-band 3.5mm
stereo/standard headset jack
Power and Battery
4000mAh, 3.7V lithium-polymer battery
Power Voltage
5V
Power Consumption
8W
Operating Temperature
-10~50℃
Storage Temperature
-20~60℃
Humidity
<90%
Dimension (L*W*H)
218*150*29mm
2. GETTING STARTED
ACTIVATION
After first-time users press and hold the power button to turn on the system,
the system will automatically enter the guide process and request to select
the language for the operating system.
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Fig 2-1 Select Language before Activation
After setting the system language, you will enter the activation page, as
shown in the figure below. You can also click the "Trial" button in the upper
right corner to try it out before activation.
Fig 2-2 Sample of Start Activate
Click Start Activate to enter the activation page, as shown below:
9
Fig 2-3 Input your Email Address in the Field
A pop-up window showing Activation Success indicates that you have
completed the first boot setup, click OK to enter the diagnostic system and
start using the device.
Fig 2-4 Sample of Activation Success
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MAIN INTERFACE
OPERATION SYSTEM
As shown in the figure below, this interface is the main page of the operating
system of the device. You can also return to this interface at any time by
clicking 【⚪】on the bottom navigation bar.
Fig 2-5 Sample of Main Page
The icons on the right, from top to bottom, are browser, photo album,
application square, file manager, and system settings, as shown below:
Table 2-1
Items
Descriptions
Browser
Album
Application Square
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File Explorer
Settings for Android System
a) Browser: Click on the browser icon to enter the browser to view the
official website of XTOOL or search for other information.
b) Gallery: Click the Gallery icon to enter the album to quickly view the
pictures or screenshots stored on the device. You can select the
picture you need, click the share button on the upper right, and send
the picture to your mobile phone or PC via Bluetooth or USB
connection
c) Application Square: This function is suitable for power balance after
replacing and repairing the cylinder. You can remove or add apps here.
Fig 2-6 Sample of Application Square
d) ES File Explorer: You can manage APP, music, files, pictures, etc. in
the device in this function, and you can also use Local/Home/Cleaner
to clean up files.
DIAGNOSIS SYSTEM ENTRANCE
Once activated, you will automatically enter the diagnostic system with the
following main screen. Tap on the diagnosis application button on the menu,
the main interface will be shown as below:
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Fig 2-7 Sample of Smart Diagnosis System Homepage
The main interface is mainly composed of Function Buttons and
Navigation Buttons. The touch screen navigation is menu-driven, and you
can quickly access functions by clicking on the option title and answering
the dialogue window. A detailed description of the menu structure can be
found in the next section Function Buttons.
FUNCTION BUTTONS
The following table briefly describes each function button
Table 2-2
Item
Description
Quickly access the vehicle system to identify the VIN code
Enter to select a vehicle
Includes special functions for car diagnosis
You can view the vehicle diagnostic report
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In case of failure, you can control the diagnostic equipment
remotely
Users can upgrade the available software with one click
Users can set the language, unit, Bluetooth, and repair shop
informatiand on, also can view information about this software
Users can view more extended functions
NAVIGATION BUTTONS
Instructions for operating the navigation bar buttons at the bottom of the
screen, as described in the table below:
Table 2-3
Items
Descriptions
Back to the previous interface
Back to the main interface of the Android system
Shows recently used applications
Press for screenshot
Increase volume
Display Bluetooth statu
Decrease volume
Click here to return to the diagnostic vehicle models interface
Screen recorder
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NOTIFICATION BAR
Slide down to open the notification bar. Users can adjust the brightness of
the screen when they need it, and you can also connect Wi-Fi and so on.
Fig 2-8 Sample of NOTIFICATION BAR
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3. UPDATE & DELETE
UPDATE
After activating the device, please update the software in "Update" first. The
device will pull all currently supported software packages, and you can
download them as needed. ALL software updates directly via the Internet.
To access the update application, open the diagnosis application and click
UPDATE, shown below:
Fig 3-1 Sample of Update
When downloading software, the page will display the number of software
being downloaded and the current network speed above the software list,
as followed
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Fig 3-2 Sample of Updating
* Xtool Devices support bilingual upgrades, usually English and the local
language. To switch other languages, please contact your dealer.
DELETE
Long-press the unwanted software until it has been selected, then click the
Delete button shown on the upper part of the screen. And you can select
and delete multiple software at once.
Figure 3-3 Sample of How to Delete Vehicle Software
** When the device prompts that the memory is insufficient, you can delete
the models that are not frequently used to release the memory.
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4. DIAGNOSIS
The diagnostic application can read ECU information, read and clear DTC
and check living data and freeze frames. The diagnosis application can
access the electronic control unit (ECU) of various vehicle control systems,
including the engine, transmission, anti-lock braking system (ABS), airbag
system (SRS), and perform kinds of actuation tests.
VEHICLE CONNECTION
The diagnosis operation needs to connect the EZ400PRO smart diagnosis
system to a vehicle first so that the tablet can establish correct vehicle
communication. Please perform the following steps:
1 Turn on the tablet;
2 Connect cables and tablet in the following order: ①→②→③;
3 Switch on the ignition and tap on the diagnosis application to test
vehicles.
The connection method is shown in the figure below:
Fig 4-1 Sample of How to Connect Vehicle & Device
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1. Tablet
2. Main Test Cable
3. OBDII-16 Connector
4. Vehicle
*Caution
:
Please make sure all the cables are connected tightly; The vehicle’s
DLC is not always located under the dash; for the location of the DLC, please
refer to the vehicle’s user manual.
DIAGNOSIS
After the tablet device is properly connected to the vehicle, the system can
begin vehicle diagnosis. You can select the vehicle model that needs to be
diagnosed according to the area, as shown below:
Fig 4-2 Sample of Europe Vehicles
*Note: OBD
Ⅱ
supports reading the common fault codes in the engine; DEMO,
is a demonstration program. Click this button to experience and learn the
operation process of the diagnostic function.
VEHICLE SELECTION
EZ400PRO Smart Diagnosis System supports 2 ways to access the vehicle
diagnosis system.
You can select "Automatic Detection" or "Manual Selection" to enter the
diagnosis system. Automatic detection will automatically identify the
vehicle's VIN code, and then read the information of your target diagnostic
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object. If you choose "manual selection", then you can start the diagnosis
by selecting the vehicle brand, year, and model of the vehicle. Enter
"manual selection", you can also diagnose the car according to the system
according to your needs after selecting the model.
Fig 4-3 Sample of Diagnosis Methods
BASIC FUNCTIONS
The diagnosis system supports 5 basic diagnosis functions, as follows:
⚫ Read ECU
⚫ Read /Clear DTCs
⚫ Read Live Data
⚫ Actuation Test
⚫ Freeze Frame
Fig 4-4 Sample of Basic Functions
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Read ECU Information: This function is to read ECU version information,
which is the equivalent of "System Identification" or "System information
in some electronic control systems, all mean to read ECU-related software
and hardware versions, models, and production date of diesel engine, part
number, etc. It is convenient for us to make a record in the maintenance
process, and it also makes data feedback and management easier.
Fig 4-5 Sample of ECU Info
Read Trouble Code: Read trouble codes stored in ECU.
Fig 4-6 Sample of reading Codes
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*Tip: In the process of diagnosis, if the device shows “System is OK” or
“No Trouble Code”, it means there is no related trouble code stored in ECU
or some troubles are not under the control of ECU, most of these troubles
are mechanical system troubles or executive circuit troubles, it is also
possible that signal of the sensor may bias within limits, which can be
judged in Live Data.
Clear Trouble Code: It allows to clear current and historical trouble codes
memory in ECU, under the premise that all the troubles are eliminated.
Fig 4-7 Sample of Clear Codes
The trouble codes can’t be erased without eliminating all the troubles, which
will cause the diagnostic tool to always read the trouble code because the
code will always be saved in ECU. Suggestion: users should better not clear
trouble codes, we need to record the trouble details after reading the code,
which is provided as a reference for maintenance. After dealing with
troubles, there will be no trouble code when we re-read.
Read Live Data: that is to read the parameters of the running engine, such
as oil pressure, temperature, engine speed, fuel oil temperature, coolant
temperature, intake air temperature, etc. Based on these parameters, we
can judge directly where the problem lies, which helps to narrow the scope
of maintenance. For some vehicles, during their actual operation, the
problems such as performance characteristics offset, and sensitivity
reduction, can be judged in live data.
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Fig 4-8 Sample of Live Data
【Combine】 supports merging multiple line graphs
*Select up to 5 curves at a time
Fig 4-9 Sample of Multi-line Chart
Actuation Test: Actuation test, also known as bidirectional control, is a
generic term used to describe sending and receiving information between
one device and another. This function is used mainly to judge whether these
actuating components of the engine are working properly.
23
The vehicle engineers responsible for designing computer control systems
programmed them so a scan tool could request information or command a
module to perform specific tests and functions. Some manufacturers refer
to bidirectional controls as functional tests, actuator tests, inspection tests,
system tests, or the like. Reinitialization and reprogramming also can be
included in the list of bidirectional controls.
This function allows the device to send information to and receive
information from, vehicle control modules. For example, in the case of OBD
II generic information Mode 1 (which relates to data parameters), the scan
tool user initiates a request for information from the powertrain control
module (PCM), and the PCM responds by sending the information back to
the scan tool for display. Most enhanced scan tools also can actuate relays,
injectors, and coils, perform system tests, etc. Users could check the
individual part to see what is working properly by actuation test.
Fig 4-10 click on Continue to complete the test
Freeze Frame: When the signal of the sensor is abnormal, the ECU will
save the data at that moment of failure to form a freeze-frame. It is usually
used to analyze the reasons that may lead to car failures.
The living data items supported by vehicles of different brands are not the
same, so the freeze frames displayed when diagnosing vehicles of different
brands may also be different. Some vehicles may not have the option of a
freeze-frame which means that the model does not support this function.
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5. SPECIAL FUNCTIONS
The EZ400PRO Smart Diagnosis System supports 23 commonly used
special reset functions, allowing you to quickly access your vehicle system
for various scheduled services, maintenance, and reset performance,
eliminating the need to reset after resolving common problems. This user
manual lists some of the commonly used special reset services for your
reference. The special functions interface is shown below:
Fig 5-1 Sample of Special Functions
** All special functions supported by EZ400PRO are subject to the actual
special functions displayed on the device. Due to the limitation of screenshots,
the special functions shown in this picture are not complete.
5.1 OIL RESET
Reset the Engine Oil Life System, which calculates the optimum oil life
change interval based on the vehicle’s driving conditions and climate. The
oil life reminder must be reset each time the oil is changed so that the
system can calculate when the next oil change is required.
25
This function can be performed in the following cases:
⚫ If the service lamp is on, you must provide service for the car. After
service, you need to reset the driving mileage or driving time so that
the service lamp turns off and the system enables the new service
cycle.
⚫ After changing engine oil or electric appliances that monitor oil life, you
need to reset the service lamp.
The operation guidelines of the Oil Reset function are shown below:
1. Enter the Oil Reset menu and choose relevant models according to
the vehicle being tested.
2. Follow the instructions displayed and press OK after completing the
instructions shown.
Figure 5-2 Sample of oil reset function (screen 1)
3. Enter the Maintenance mileage reset menu.
4. Input reasonable value of mileage and press OK.
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Figure 5-3 Sample of oil reset function (screen 2)
5. Message of ‘Reset success’ displayed when Oil Reset function has
successfully performed.
5.2 EPB
Electronic Parking Brake (EPB) System reset is a popular special function.
You can use this function to reset the electronic parking brake system and
brake pads, which also supports the brake pad replacement (retraction,
release of the brake pump), G-sensor, and body angle calibration. This
function has multiple uses and can safely and effectively maintain the
electronic brake system. These applications include deactivating and
activating brake control systems, assisting in controlling brake fluid, opening
and closing brake pads, setting brakes after replacing brake discs or brake
pads, etc.
1. If the brake pad wears the brake pad sense line, the brake pad sense
line will send a signal to the onboard tablet asking for replacing the
brake pad. After replacing the brake pad, you must reset the brake pad.
Otherwise, the car alarms.
2. Reset must be performed in the following cases:
⚫ The brake pad and brake pad wear sensor are replaced.
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⚫ The brake pad indicator lamp is on.
⚫ The brake pad sensor circuit is short, which is recovered.
⚫ The servo motor is replaced.
The operation guidelines of the EPB function are shown below:
1. Enter the EPB menu and choose relevant models according to the
vehicle being tested.
2. Follow the instructions displayed and press YES after completing the
instructions shown.
Figure 5-4 Sample of EPB function (screen 1)
3. Enter the Enter maintenance mode menu and release the
handbrake brake. And press OK after completing the instructions
shown.
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Figure 5-5 Sample of EPB function (screen 2)
4. Wait until the message of ‘Successful operation’ pops up. And press
OK to exit the menu.
5. Enter the Exit maintenance mode menu and wait until the message
of ‘‘Successful operation’ popes up.
5.3 SAS
Steering Angle Sensors (SAS) System Calibration permanently stores the
current steering wheel position as the straight-ahead position in the SAS
EEPROM. Therefore, the front wheels and the steering wheel must be set
exactly to the straight-ahead position before calibration. In addition, the VIN
is also read from the instrument cluster and stored permanently in the SAS
EEPROM. On successful completion of calibration, the SAS fault codes will
be automatically cleared.
To reset the steering angle, you need to first find the relative zero point
position for the car to drive in a straight line. Taking this position as a
reference, the ECU can calculate the accurate angle for left and right
steering.
After replacing the steering angle position sensor, replacing steering
mechanical parts (such as steering gearbox, steering column, end tie rod,
steering knuckle), performing four-wheel alignment, or recovering the car
body, you must reset the steering angle.
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The operation guidelines of the SAS function are shown below:
1. Enter the SAS menu and choose relevant models according to the
vehicle being tested.
2. Enter the Set steering angle sensor menu and follow the instructions
displayed.
Figure 5-6 Sample of SAS function (screen 1)
3. Wait until the following instruction is displayed and press Yes after
completing the instructions shown.
Figure 5-7 Sample of SAS function (screen 2
)
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4. Follow the instructions displayed and press OK after completing the
instructions shown.
Figure 5-8 Sample of SAS function (screen 3)
5. Wait until the following instruction is displayed and press OK after
completing the instructions shown.
Figure 5-9 Sample of SAS function (screen 4)
6. Message of ‘Function execution is completed’ displayed when SAS
function has successfully performed.
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5.4 DPF
The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF
component replacement teach-in, and DPF teach-in after replacing the
engine control module (ECM).
The ECM monitors driving style and selects a suitable time to employ
regeneration. Vehicles driven a lot at idling speed and low load will attempt
to regenerate earlier than vehicles driven more with higher load and speed.
For regeneration to take place, a prolonged high exhaust temperature must
be obtained.
In the event of the car being driven in such ways that regeneration is not
possible, i.e., frequent short journeys, a diagnostic trouble code will
eventually be registered in addition to the DPF light and “Check Engine”
indicators displaying. A service regeneration can be requested in the
workshop using the diagnostic tool.
DPF regeneration is used to clear PM (Particulate Matter) from the DPF
filter through continuous combustion oxidation mode (such as high-
temperature heating combustion, fuel additive or catalyst to reduce PM
ignition combustion) to stabilize the filter performance.
DPF regeneration may be performed in the following cases:
⚫ The exhaust back pressure sensor is replaced.
⚫ The PM trap is removed or replaced.
⚫ The fuel additive nozzle is removed or replaced.
⚫ The catalytic oxidizer is removed or replaced.
⚫ The DPF regeneration MIL is on and maintenance is performed.
⚫ The DPF regeneration control module is replaced.
The operation guidelines of the DPF function are shown below:
1. Enter the DPF menu and choose relevant models according to the
vehicle being tested.
2. Enter the DPF regeneration menu.
3. Read carefully and complete the requisites listed before performing
the DPF regeneration function. And press OK after completing the
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instructions shown.
Figure 5-10 Sample of DPF function (screen 1)
4. Read the fuel tank level and make sure that it fulfills the requirement
displayed.
5. Read the carbon deposit load.
6. Choose the drive to warm up and follow the instructions listed below.
And press OK after completing the instructions shown.
Figure 5-11 Sample of DPF function (screen 2)
7. Read the note carefully and follow the instructions shown on the screen.
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And press OK after completing the instructions shown.
Figure 5-12 Sample of DPF function (screen 3)
8. Follow the instructions displayed and press OK after completing the
instructions shown. Please pay attention to the Note.
Figure 5-13 Sample of DPF function (screen 4)
9. Press the OK button to start the regeneration.
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Figure 5-14 Sample of DPF function (screen 5)
10. Wait for the value of the carbon deposit to decrease until a message of
‘Emergency regeneration has been completed’ popes up, this
process may take up to 40 minutes.
Figure 5-15 Sample of DPF function (screen 5)
11. Wait for 2 minutes to let the particulate filter cool down.
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Figure 5-16 Sample of DPF function (screen 6)
12. Press Drop out to exit the DPF function.
5.5 BMS RESET
The Battery Management System (BMS) allows the scan tool to evaluate
the battery charge state, monitor the close-circuit current, register the
battery replacement, and activate the rest state of the vehicle.
This function enables you to perform a resetting operation on the monitoring
unit of the vehicle battery, in which the original low battery fault information
will be cleared and battery matching will be done.
Battery matching must be performed in the following cases:
⚫ The main battery is replaced. Battery matching must be performed to
clear original low battery information and prevent the related control
module from detecting false information. If the related control module
detects false information, it will invalidate some electric auxiliary
functions, such as automatic start & stop function, sunroof without
one-key trigger function, and power window without automatic function.
⚫ Battery matching is performed to re-match the control module and
motoring sensor to detect battery power usage more accurately, which
can avoid an error message displayed on the instrument cluster.
36
The operation guidelines of the BMS Reset function are shown below:
1. Enter the BMS Reset menu and choose relevant models according to
the vehicle being tested.
2. Turn on the ignition switch.
3. Press OK to continue the BMS function.
4. Enter battery capacity (within the given range) and press OK after the
input.
Figure 5-17 Sample of BMS function (screen 1)
5. Enter the battery manufacturer and press OK after the input.
37
Figure 5-18 Sample of BMS function (screen 2)
6. Enter the 10-digit battery serial number and press OK after the input.
Figure 5-19 Sample of BMS function (screen 3)
5.6 THROTTLE
Throttle Position Sensor (TPS) Match, this function enables you to make
initial settings to throttle actuators and returns the “learned” values stored
on ECU to the default state. Doing so can accurately control the actions of
regulating throttle (or idle engine) to adjust the amount of air intake.
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The operation guidelines of the Throttle function are shown below:
1. Enter the Throttle menu and choose relevant models according to
the vehicle being tested.
2. Enter the Auto Recognition menu and turn on the ignition switch.
3. Read carefully and complete the requisites listed before performing
the throttle regeneration function. And press OK after completing the
instructions shown.
Figure 5-20 Sample of throttle function (screen 1)
4. Wait until all the parameters are read and displayed.
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Figure 5-21 Sample of throttle function (screen 2)
5. Press the F2 button and wait until a message of ‘Match successfully’
pops up.
5.7 INJECTOR CODING
This function can write the identification code of the fuel injector into the
ECU so that the ECU can recognize and work normally. Write actual injector
code or rewrite code in the ECU to the injector code of the corresponding
cylinder for controlling accurately and correcting cylinder injection quantity.
After the ECU or injector is replaced, the injector code of each cylinder must
be confirmed or re-coded so that the cylinder can better identify injectors to
accurately control fuel injection.
In general cases, there is no need to do the coding matching function after
cleaning.
The identification of the fuel injector includes its working accuracy value
and type value. When replacing it, you need to find the corresponding model
for replacement.
At present, mainstream cars support injector coding functions.
The operation guidelines of the Injector Coding function are shown
below:
1. Enter the Injector coding menu and choose relevant chassis models
according to the vehicle being tested.
2. Enter the Fuel injection nozzle injection volume adjustment menu.
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3. Read the note displayed carefully and press OK after the reading.
Figure 5-22 Sample of injector coding function (screen 1)
4. Read and confirm the value stored in the cylinders.
Figure 5-23 Sample of injector coding function (screen 2)
5. Enter the Change the value of cylinder menu of the replaced
injector(s), enter the new 5-digit value, and then press OK.
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Figure 5-24 Sample of injector coding function (screen 3)
6. Wait until the message ‘Write successfully’ pops up.
7. Turn off the ignition switch.
8. Wait until the message asked you to turn on the ignition switch.
9. Re-enter the Fuel injection nozzle injection volume adjustment
menu to check whether the new value(s) are shown.
Figure 5-25 Sample of injector coding function (screen 4)
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5.8 GEARBOX MATCH
After changing the gearbox or changing the gearbox ECU, you need to use
the gearbox matching function to re-match the engine and the gearbox.
Before resetting the gearbox, please check the gearbox control unit to
ensure that there is no fault code. If there is a fault code, the gearbox memory
function cannot be reset. Please road test after reset.
The operation guidelines of the Gearbox Matching function are shown
below:
1. Enter the Gearbox matching menu and choose relevant models
according to the vehicle being tested.
2. Enter the Reset adaptive value menu.
3. Turn on the ignition without starting the engine.
4. Read the note and press OK to continue the Gearbox Matching
function.
Figure 5-26 Sample of gearbox matching function (screen 1)
5. Wait until the message ‘Successful operation’ pops up.
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5.9 GEAR LEARNING
The crankshaft position sensor learns crankshaft tooth machining tolerance
and saves to the tablet to more accurately diagnose engine misfires. If gear
learning is not performed for a car equipped with a Delphi engine, the MIL
turns on after the engine is started. The diagnostic device detects the DTC
P1336 'Gear not learned'. In this case, you must use the diagnostic device
to perform gear learning for the car. After gear learning is successful, the
MIL turns off. This function can complete the self-learning of the gearbox
and improve the quality of shifting.
After the engine ECU, crankshaft position sensor, or crankshaft flywheel is
replaced, or the DTC 'gear not learned' is present, gear learning must be
performed.
The operation guidelines of the Gear learning function are shown
below:
1. Enter the Gear learning menu and choose relevant models
according to the vehicle being tested.
2. Turn on the ignition switch to start the vehicle.
3. Enter the Tooth Learning menu.
4. Read carefully and complete the requisites listed before performing
the gear learning function. And press OK after completing the
instructions shown
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Figure 5-27 Sample of gear learning function (screen 1)
5. Read the instructions displayed and press Yes to start the learning
process.
Figure 5-28 Sample of gear learning function (screen 2)
6. Press the accelerator pedal down and hold it until a message of ‘The
learning is successful, please release the accelerator pedal.’ pops
up.
7. Release the accelerator pedal and press OK to exit the gear learning
function
6. SETTINGS
Click the Settings button to adjust the default settings and view information
about the EZ400PRO Smart Diagnosis System. There are seven options
available in the system settings:
⚫ Language
⚫ Units
⚫ My Workshop Info
⚫ VCI Info
⚫ About
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LANGUAGE
The languages supported by this device are listed in Settings. In areas
outside the English area, the default language is English and the local
official language. Users can switch between English and local official
languages on the device by themselves. If you need to switch other
languages, please contact the dealer to unbind the current language
configuration and rebind it to the language configuration you need to switch.
After the configuration is successfully changed, you can switch the target
language.
Fig 6-1 Sample of Language Settings
◼ How to change the language of your software?
➢ Step1: Contact your dealer and leave a message about the language
you need and the S/N of your device, The technician will modify the
language configuration for you in the background.
➢ Step2: Settings->Language->Choose language
➢ Step3: OS Settings->Language & input->Choose Language
➢ Step4: Back to Updates to pull all packages again
Note: The types and quantities of languages supported are subject to the actual
language types displayed on the device
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UNITS
You can switch the unit used by the system. EZ400PRO Smart Diagnosis
System provides you with Metric, Imperial, and U.S. units. You can
directly click on the unit you need, after the switch is successful, a blue
checkmark will be displayed behind the unit’s name.
Fig 6-2 Sample of Unit Settings
MY WORKSHOP INFO
Click on My Workshop Information, you can input your workshop
information here. As shown in the figure below, you just need to fill in the
valid information in the corresponding column and click "SUBMIT". And
then it will show your workshop information in the report when you generate
a diagnostic report, including your company name, address, website,
telephone, and mailbox.
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Fig 6-3 Sample of Workshop Information Settings
FIRMWARE INFORMATION
Fig 6-4 Sample of Firmware Information
You can view the firmware information here, including the firmware name,
the latest firmware version, the currently used firmware version, and the
firmware type.
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The diagnosis tablet supports automatic firmware update, please make sure
that the device is connected to the network when you enter the diagnostic
software and the firmware will be automatically updated to the latest version.
ABOUT
Tap on ABOUT, you can check the serial number and APP version here.
Fig 6-5 Sample of About
7 REPORT
A diagnostic Report is used for viewing and printing the saved files, such as
Live Data, Trouble Codes, or pictures generated in the process of diagnosis,
users also can view a record of which cars have been previously tested. It
includes 3 parts:
⚫ Report
⚫ Replay
⚫ File Management
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Fig 7-1 Sample of Report Function
REPORT
This feature provides a history of diagnostic reports, where you can view
and delete the vehicle's diagnostic reports according to your needs.
Fig 7-2 Sample of Report Records
When you open the report, located in the header of the table is the studio
information you filled in advance in the system setup, then the information
of the vehicle, as shown below:
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Fig 7-3 Sample of Report
◼ Print PDF Report
As you can see, you also could click " Print PDF Report " at the bottom
right corner to output the pdf report. If you need to close the report, you
could tap on the button “Exit”.
Please follow the below steps to print your report▼
Step 1: Install an APP that can drive your target printer. Add the printer and
input the IP address of the printer in the APP, or you can contact your dealer
for help.
EZ400PRO Smart Diagnosis System doesn’t provide the printer driver
software, please install a third part App on the tablet if you need the print your
diagnosis report.
Step 2: Back to the Android main menu, go to Settings -> Printing-> Turn
the printer on.
Step 3: Report-> Choose report-> Print PDF Report-> Print
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Fig 7-4 Click to Print
Step 4: Click the top-left corner of the screen and choose the printer you
added before. Then click the button on the right to print.
Fig 7-5 Choose the printer
REPLAY
This function allows you to replay the living data recorded during the
diagnosis process.
Before replaying the living data, please make sure you have recorded the
live data during the diagnosis
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Fig 7-6 Sample of Live Data Replay
FILE MANAGER
This function allows you to check and delete files on the device. Please use
this function under the guidance of professionals. Ordinary users are not
recommended to use it by themselves, as it may cause software to missing
or malfunction.
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8 REMOTE ASSISTANCE
Tap on "Remote" to start the TeamViewer quick support program, which is
a simple, fast, and secure remote-control screen. You can use this
application to enable them to control your tablet on a PC through the
TeamViewer software, thereby obtaining temporary remote support from
XTOOL's technical support center.
Computers and mobile devices running TeamViewer are identified by a
globally unique ID. When the remote application is started for the first time,
the ID will be automatically generated according to the hardware
characteristics and will not be changed in the future. This TeamViewer ID
can individually access all TeamViewer clients.
Before launching the remote desktop application, make sure that the tablet
is connected to the Internet so that you can access the tablet to receive
remote support from a third party. If you encounter problems and are not
able to solve them, you could open this application and ask for remote
assistance.
To obtain remote support from your partners or XTOOL After-service Center:
1. Turn on the power of the tablet.
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Fig 8-1 Sample of Team Viewer Starting
2. Click Remote in the diagnosis application. The TeamViewer screen is
displayed, and the device ID will be generated.
Fig 8-2 Sample of Team Viewer ID
3. Your partner must install the remote-control software on his/her computer
by downloading the full version of the TeamViewer program
(http://www.teamviewer.com) online, and then start the software on his/her
computer at the same time, to provide support and remote control of the
tablet.
4. Provide your ID to the partner or XTOOL technician, and then wait for
him/her to send you a remote-control request.
5. A pop-up window will be displayed, asking you to confirm to allow the
remote-control program to control your device.
6. Click Allow to accept, or click Reject to reject.
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9 FACTORY RESET
Once the device is restored to factory settings, historical data cannot be
restored. Please use this function under the guidance of professional
technicians. Xtooltech is not responsible for all economic losses caused by
restoring factory settings, please use this function with caution.
Here are the steps to restore factory settings
Step 1 Clicking Settings
Fig 9-1 Sample of FACTORY RESET (Screen 1)
Step 2 Click on Factory Data Reset
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Fig 9-2 Sample of FACTORY RESET (Screen 2)
Step 3 Click on Reset Device
Fig 9-3 Sample of FACTORY RESET (Screen 3)
Step 4 Click on ERASE EVERYTHING
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Fig 9-4 Sample of FACTORY RESET (Screen 4)
After you complete the above operations, the device will automatically
restart and enter the factory mode to pull the new software. Please keep
the network stable and follow the instructions on the page. You can select
the language in the following interface.
Fig 9-5 Sample of Select Language
After selecting the system language, click Next to enter the Wi-Fi
connection page, as shown below:
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Fig 9-6 Sample of Wi-Fi Connection
Select a network to connect to on the Wi-Fi connection page.
After a successful network connection, the automatic system will jump to
Factory mode to download the software:
Fig 9-7 Sample of Factory Mode
Once the software has been downloaded, the tablet will automatically
reboot and request the system language selection again.
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Fig 9-8 Sample of Language Selection
Since restoring the factory settings will erase the user information on your
device, you need to enter the email again to activate your device
Note: Once the device is reset to factory settings, historical data cannot be
recovered. Please use this feature with caution. In addition, if you restore
factory settings after the expiration date, Xtooltech is not responsible for
restoring historical data for you. It is recommended to use this function under
the guidance of a technician.
10 FAQ
Q1: FAILED TO GENERATE DIAGNOSIS REPORT
1. Currently only perform diagnostic functions, that is, read ECU
information, read code and clear code, live data, freeze frame, which
can trigger a diagnostic report. Other functions, such as immobilization
and maintenance services will not be displayed in the report.
2. After entering the diagnosis menu, you need to perform one specific
function before the system can generate a diagnosis report normally.
3. After the diagnosis is completed, you need to step back to the previous
menu step by step to generate the diagnosis report successfully. If the
APP is killed directly, the report cannot be triggered.
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4. If the report still cannot be generated after troubleshooting according to
the above prompts, please try to exit the APP, enter the system settings,
and then choose to clear the APP cache.
➢ Enter the path: Setting>>Apps>>Diagnosis>>Clear Cache
Fig 10-1 Sample of How to Clear APP Cache (Screen 1)
Fig 10-2 Sample of How to Clear APP Cache (Screen 2)
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Fig 10-3 Sample of How to Clear APP Cache (Screen 3)
Q2: HOW TO PRINT DIAGNOSIS REPORT
The XTOOL device is compatible with third-party print drivers. You can
download the printer driver you need in the browser that comes with the
tablet to install it, and then set your printer in the OS settings. After the
setting is completed, you can print it in the Report.
Q3: FAILED TO EXTRACT FILES
Since the XTOOL tablet is equipped with an Android system, you have to
confirm the system type of receiver.
For Android: supports transferring files via Bluetooth, USB cable, etc.;
For IOS: only supports transferring files through a wired connection
(Bluetooth connection is not available).
Q4: MAILBOX SUPPORTED
The diagnosis tablet supports various mailboxes, including Hotmail,
Outlook, Yahoo, Gmail, etc. When you set up the email, please make sure
that the email client configuration address you entered is correct.
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Due to the adjustment of Google's security policy, from May 31, 2022, the
Android system of this device will no longer support users to log in to their
Gmail accounts in the mail client. To use the Gmail mailbox service, please
log in to the web version of Gmail in the browser.
Q5: HOW TO MAKE AN APPOINTMENT FOR REMOTE
SUPPORT
Please contact your dealer, or send an email to our technical support center.
team will confirm the time of remote support with you.
Q6: HOW TO GENERATE AND UPLOAD DIAGNOSTIC LOG
FILES
The tablet will automatically generate and store the diagnostic logs. When
the device is connected to the Internet, it will automatically upload all the
stored diagnostic logs to the backend system.
Q7: HOW TO SWITCH THE LANGUAGE TO NON-ENGLISH
1. Contact your dealer and leave a message about the language you need
and the S/N of your device, The technician will modify the language
configuration for you in the backend system.
2. Settings->Language->Choose language
3. Back to Updates to update all the software again
Q8: FAILED TO DIAGNOSE VEHICLE
1. Contact your dealer to confirm whether the vehicle model is supported
by the scan tool you owned.
2. Check whether the vehicle is properly connected (e.g. whether the
ignition is ON, and the diagnosis of some vehicles need to turn on the
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engine), If your tablet is equipped with a VCI box, please check the
status of the VCI box indicator.
3. Confirm whether you have entered the correct diagnosis menu.
4. Confirm whether the AUTO-SCAN function can assist you to enter the
correct diagnosis menu, or whether the OBDII function works.
5. Check whether the software is the latest version, if not, please update to
the latest version first.
Q9: FAILED TO ACTIVATE OR REGISTER
⚫ For ‘Activation Failed’
Generally caused by network instability, please switch to a more stable
network and try to activate again.
⚫ For ‘Registration Failed’
Generally, it is caused by the connection timeout or the sending timeout,
please check whether you have blocked the outgoing network traffic to non-
US regions like China. We recommend that you unblock and try to register
again.
Q10: FAILED TO TURN ON WHEN CHARGING
In the charging state, you need to first press the power button to light up the
screen (showing the charging status). Then press and hold the power
button for 4-5 seconds until the boot animation is shown on screen.
Q11: FAILED TO OPEN THE DIAGNOSIS APP
The tablet has to connect to the network every 30 days, otherwise, the
diagnosis app will be locked and disabled until the device is connected to
the network.
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Q12: FAILED TO UPDATE APP
⚫ The update progress is stuck
It is recommended to cancel the update and download it again after
changing the network
⚫ There is no download option after the download process is completed
It is recommended to change the network, and the APP upgrade prompt will
reappear when the network is stable. If the upgrade still fails, please contact
the tech support team: [email protected]
11 WARRANTY & SERVICES
Shenzhen Xtooltech Intelligent Co., LTD.(the Company) warrants to the
original retail purchaser of this XTOOL device that should this product or
any part thereof during normal usage and under normal conditions be
proven defective in material or workmanship that results in product failure
within one year from the date of purchase, such defect(s) will be repaired,
or replaced (with new or rebuilt parts) with Proof of Purchase, at the
Company’s option, without charge for parts or labor directly related to the
defect(s).
The Company shall not be liable for any incidental or consequential
damages arising from the use, misuse, or mounting of the device.
This warranty does not apply to:
1 Productts subjected to abnormal use or conditions, accident,
mishandling, neglect, unauthorized alteration, misuse, improper
installation/repair, or, improper storage;
2 Products whose mechanical serial number or electronic serial number
has been removed, altered, or defaced;
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3 Damage from exposure to excessive temperature or extreme
environmental conditions;
4 Damage resulting from connection to, or use of any accessory or other
product not approved or authorized by the Company;
5 Defects in appearance, cosmetic, decorative, or structural items such
as framing and non-operating parts;
6 Products were damaged from external causes such as fire, dirt, sand,
battery leakage, blown fuse, theft, or improper usage of any electrical
source.
12 COMPLIANCE INFORMATION
FCC COMPLIANCE
FCC ID: 2AW3IP700
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1) This device may not cause harmful interference;
2) This device must accept any interference received, including
interference that may cause undesired operation.
Warning
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Note
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
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are designed to provide reasonable protection against harmful interference
in a residential installation.
This equipment generates uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
⚫ Reorient or relocate the receiving antenna.
⚫ Increase the separation between the equipment and receiver.
⚫ Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
⚫ Consult the dealer or an experienced radio/TV technician for help.
Specific Absorption Rate (SAR) information
This device meets the government's requirements for exposure to radio
waves. The guidelines are based on standards that were developed by
independent scientific organizations through periodic and thorough
evaluations of scientific studies. The standards include a substantial safety
margin designed to assure the safety of all persons regardless of age or
health. FCC RF Exposure Information and Statement the SAR limit of the
USA (FCC) is 1.6 W/kg averaged over one gram of tissue. Device types:
This device has also been tested against this SAR limit. This device was
tested for typical body-worn operations with the back of the tablet kept 0mm
from the body. To maintain compliance with FCC RF exposure requirements,
use accessories that maintain an 0mm separation distance between the
user's body and the back of the tablet. The use of belt clips, holsters, and
similar accessories should not contain metallic components in their
assembly. The use of accessories that do not satisfy these requirements
may not comply with FCC RF exposure requirements and should be
avoided.
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CE
Declaration of conformity
Herby, Shenzhen Xtooltech Intelligent Co., Ltd declares that this Car Diag
nostics Tablet, P700 complies with the essential requirements and other
relevant provisions of Directive 2014/53/EU. By Article 10(2) and Article
10(10), this product is allowed to be used in all EU member states.
UKCA
Herby, Shenzhen Xtooltech Intelligent Co., Ltd declares that this Car Diag
nostics Tablet P700 satisfies all the technical regulations applicable to the
product within the scope of UK Radio Equipment Regulations (SI 2017/
1206); UK Electrical Equipment (Safety) Regulations (SI 2016/ 1101); and
UK Electromagnetic Compatibility Regulations (SI 2016/ 1091) and
declare that the same application has not been lodged with any other UK
Approved Body.
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Shenzhen Xtooltech Intelligent Co., Ltd
Company address: 17&18/F, Building A2, Creativity City, Liuxian Avenue,
Nanshan District, Shenzhen, China
Factory address: 2/F, Building 12, Tangtou Third Industrial Zone, Shiyan Street,
Baoan District, Shenzhen, China
Service-Hotline: 0086-755-21670995/86267858
Email: marketing@xtooltech.com
Fax: 0755-83461644
Website: www.xtooltech.com
