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53
8 REMOTE ASSISTANCE
Tap on "Remote" to start the TeamViewer quick support program, which is
a simple, fast, and secure remote-control screen. You can use this
application to enable them to control your tablet on a PC through the
TeamViewer software, thereby obtaining temporary remote support from
XTOOL's technical support center.
Computers and mobile devices running TeamViewer are identified by a
globally unique ID. When the remote application is started for the first time,
the ID will be automatically generated according to the hardware
characteristics and will not be changed in the future. This TeamViewer ID
can individually access all TeamViewer clients.
Before launching the remote desktop application, make sure that the tablet
is connected to the Internet so that you can access the tablet to receive
remote support from a third party. If you encounter problems and are not
able to solve them, you could open this application and ask for remote
assistance.
To obtain remote support from your partners or XTOOL After-service Center:
1. Turn on the power of the tablet.
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