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Due to the adjustment of Google's security policy, from May 31, 2022, the
Android system of this device will no longer support users to log in to their
Gmail accounts in the mail client. To use the Gmail mailbox service, please
log in to the web version of Gmail in the browser.
Q5: HOW TO MAKE AN APPOINTMENT FOR REMOTE
SUPPORT
Please contact your dealer, or send an email to our technical support center.
team will confirm the time of remote support with you.
Q6: HOW TO GENERATE AND UPLOAD DIAGNOSTIC LOG
FILES
The tablet will automatically generate and store the diagnostic logs. When
the device is connected to the Internet, it will automatically upload all the
stored diagnostic logs to the backend system.
Q7: HOW TO SWITCH THE LANGUAGE TO NON-ENGLISH
1. Contact your dealer and leave a message about the language you need
and the S/N of your device, The technician will modify the language
configuration for you in the backend system.
2. Settings->Language->Choose language
3. Back to Updates to update all the software again
Q8: FAILED TO DIAGNOSE VEHICLE
1. Contact your dealer to confirm whether the vehicle model is supported
by the scan tool you owned.
2. Check whether the vehicle is properly connected (e.g. whether the
ignition is ON, and the diagnosis of some vehicles need to turn on the
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