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Please have the following information ready when contacting the Canon Customer
Car
e Center:
● Product name (imageCLASS MF3010 / MF3010VP)
● Serial number (a character string of three letters and a 5-digit number; located on the rating label on the rear
side of the machine)
● Place of pur
chase
● Nature of the problem
● Steps you have taken to solve the problem and the results
WARNING
If the machine makes strange noises or emits smoke or an odd odor
Turn OFF the power switch immediately, disconnect the power cord, and contact the Canon Customer
Care Center. Do not attempt to disassemble or repair the machine yourself.
IMPORTANT
If you attempt to x the machine yourself
It may void the limited warr
anty.
Troubleshooting
190
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