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IMPORTANT
Cautions when clearing paper jams
● When clearing paper jams, do not turn the po
wer OFF. Data being printed is erased when you turn the
power OFF.
● When the paper gets torn, be sure to remove it so that no pieces remain.
If the jammed paper is torn
Remove all torn pieces of paper to avoid further jams.
If paper jams occur repeatedly
Check the follo
wing.
● Fan the paper stack and tap the edge on a at surface to align the paper before loading it into the
machine.
● Make sure that the paper you are using meets the requirements for use.
" Supported Paper T
ypes(P. 70) "
● Make sure that you have removed all scraps of paper from the inside of the machine.
Do not touch the transfer roller (A).
Touching the transfer roller (A) may damage the machine.
NOTE
Do not force the jammed paper out of the machine.
Contact your local authorized Canon dealer or the Canon help line for assistance, if needed.
Troubleshooting
154
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