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Troubleshooting
Troubleshooting .............................................................................................................................................
152
Clearing Jams ..................................................................................................................................................... 153
Removing Jammed Paper ............................................................................................................................. 155
Troubleshooting ................................................................................................................................................ 160
Paper Feeding Problems .............................................................................................................................. 162
Cannot Print, or the Images on Printouts are Spotted or Distorted .............................................................. 163
Copying Problems ........................................................................................................................................ 164
The Copy Output is Hardly Readable and Copied Poorly ........................................................................ 165
Printing Problems ......................................................................................................................................... 166
Cannot Print Documents from a Computer ........................................................................................... 167
Scanning Problems ....................................................................................................................................... 168
Cannot Scan a Document ...................................................................................................................... 170
Installation and Uninstallation Problems ...................................................................................................... 172
Miscellaneous Problems ............................................................................................................................... 173
Printing Results are Not Good .......................................................................................................................... 174
Paper Curls ................................................................................................................................................... 175
Paper Creases ............................................................................................................................................... 176
Printing is Uneven ........................................................................................................................................ 177
White Specks or Spots Appear on the Printout ............................................................................................. 178
The Toner does Not Flow Well into the Paper ............................................................................................... 179
Vertical Streaks Appear on the Output ......................................................................................................... 180
Toner Smudges and Spatters Appear around Text and Images .................................................................... 181
The Printout is Too Dark ............................................................................................................................... 182
Printed Bar Codes Cannot be Scanned ......................................................................................................... 183
Images may be partially cut off on the output .............................................................................................. 184
Uninstalling the Software ................................................................................................................................. 185
When a Service Error Has Occurred ................................................................................................................. 188
When a Problem cannot be Resolved ............................................................................................................... 189
Troubleshooting
151
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