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TRUE RESIDENTIAL
®
TEC_TM_156 | REV. D | EN9/12/2022Page 8 of 96
SAFETY INFORMATION & OWNERSHIP
NOTICE TO CUSTOMER
Loss or spoilage of products in your refrigerator/freezer
is not covered by warranty. In addition to following
recommended installation
procedures, run the refrigerator/
freezer for 24 hours prior
to usage to verify its proper
operation.
REGISTER YOUR PRODUCT
To qualify for TRUE’s extended 7–12 year parts
only sealed system warranty, you must register your
product* within 12 months of the unit’s installation
date. To register your unit, complete and submit the
form at www.true-residential.com/product-registration.
For warranty details, please see page 92.
* Please note that ice machines do not qualify for this
extended warranty.
CONTACT INFORMATION
For any questions about installation, please contact your TRUE dealer or TRUE Residential Technical Service.
Please have your model and serial number (see serial label location below) available so we can better assist you
with your service- or parts-related inquiries.
Customer Service
Phone: 888-616-8783
info@true-residential.com
Technical Service Department
Phone: 844-746-9423
TrueResidentialService@truemfg.com
Warranty Department
Phone: 844-849-6179
TrueResidentialWarranty@truemfg.com
SERIAL LABEL LOCATION
Your serial label contains important information such as your model name and serial number. The label is located
on the upper left interior wall.
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