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46
PROBLEM POSSIBLE CAUSES SOLUTIONS
Warm or hot wa-
ter is not hot
enough
• Hot water heater is set too
low or is a distance from
washer.
• Hot water is being used
elsewhere in the house.
• Measure hot water temperature at
nearby faucet with candy or meat
thermometer. Water temperature
should be at least 120°F (49°C).
Adjust water heater as necessary.
• Avoid using hot water elsewhere
before or during washer use. There
may not be enough hot water avail-
able for proper cleaning. If problem
persists, your hot water system
may be unable to support more
than 1 use at a time.
Water in wash-
er does not drain
or drains slowly
• Drain hose is kinked or
clogged.
• Drain hose standpipe is too
tall. Maximum standpipe
height is 8’ (2.4 m).
• House drain pipes are
clogged.
• Clean and straighten the drain
hose.
• Reduce standpipe height to less
than 8’ (2.4 m). See Installation
sections of this guide.
• Unclog drain pipes. Contact
plumber if necessary.
Water leaks • Fill hose connection is loose
at faucet or washer.
• Dispenser drawer not com-
pletely closed
• Water hoses have damage,
cuts or corrosion.
• Check and tighten hose
connections. Install rubber sealing
washers provided.
• Close dispenser drawer completely.
• Replace hoses.
Oversudsing • HE detergent is not being
used.
• Too much detergent.
• Run rinse cycle. Use a low-sudsing,
high efficiency detergent.
• Run rinse cycle. Use less detergent
in future loads.
Incorrect wash
and rinse tem-
peratures. The
LED display will
alert this condi-
tion with “HOSE”
alarm
• Hot and cold water hoses
are connected to wrong
supply faucets.
• Connect hot water hose to hot
water faucet and cold water hose
to cold water faucet.
Water is entering
washer but tub
does not fill
• Drain hose standpipe is too
low. Standpipe must be a
min of 23.6” (60 cm) high to
prevent siphoning.
• Increase standpipe height to at
least 23.6” (60 cm). See Installation
sections of this guide.
Troubleshooting
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