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45
Troubleshooting
PROBLEM POSSIBLE CAUSES SOLUTIONS
Washer does not
start
• Electrical power cord may
not be plugged in or con-
nection may be loose.
• House fuse blown, circuit
breaker tripped, or a power
outage has occurred.
• Action of pressing start/
pause button on “touch
screen” style console not
recognized.
• Water supply faucets are not
turned on.
• Motor is overheated. Washer
motor will stop if overheated.
• Door may be open. Unit will
not operate with door open.
• Light next to start/pause
button is flashing indicating
unit is paused.
• Make sure plug fits tightly in wall
outlet.
• Reset circuit breaker or replace
fuse. DO NOT increase fuse capac-
ity. If problem is a circuit overload,
have it corrected by a qualified
electrician. If problem is a power
outage, call local electric company.
• Press start/pause button with
bare fingertip.
• Turn on water supply faucets.
• It will automatically restart after
a cool down period of up to 30
minutes (if washer has not been
manually turned off).
• Ensure door is closed.
• Press start/pause button to con-
tinue the cycle.
WATER
Water collects in
folds of the door
gasket at the
end of the cycle
• This is a result of the wash-
ing action and is part of
the normal operation of the
washer.
• Wipe and dry the gasket to remove
water and any debris remaining in
the gasket after use.
Water collects in
bleach and fab-
ric softener com-
partments
• This is a result of the siphon-
ing action and is part of
the normal operation of the
washer.
• Water may be removed by removing
the dispenser drawer (see
Care and
Cleaning
in this guide) and draining
water into the empty drum or sink.
Wash load too
wet after spin
• Washer is overloaded.
• Load is too small.
• Load is out of balance.
• Drain hose is kinked.
• DO NOT overload washer. See
Operating Your Washer.
• Add 1 or 2 similar items to help
balance load.
• Rearrange load to allow proper
spinning.
• Straighten drain hose.
Water does not
enter washer or
it enters slowly
• Water supply is not ad-
equate in area.
• Water supply faucets are not
completely open.
• Water is being used else-
where in the house. Water
pressure must be at least 30
psi (260 kPa).
• Water inlet hoses are kinked.
• Water inlet screens plugged.
• Check another faucet in the house.
Wait until water supply and pres-
sure increase.
• Fully open hot and cold faucets.
• Avoid running water elsewhere
while washer is filling.
• Straighten hoses.
• Remove hose from inlets and clean
screens.
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