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42
Troubleshooting
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE
MEASURES
Pilling
(Fibers
ball up
and cling to
fabric.)
Pilling is normal
with synthetic and
permanent press
fabrics. This is due to
abrasion from normal
wear.
Use a lint brush or
shaver to remove pills.
Use fabric softener
in washer to
lubricate fibers.
When ironing,
use spray starch
or fabric finish on
collars and cuffs.
Turn items inside
out to reduce
abrasion.
Residue or
powder on
dark items;
Stiff, harsh
fabrics.
Undissolved detergent.
Some granular
detergents can
combine with hard
water minerals to form
a residue.
Overloading washer.
Rewash load. Increase water
temperature using
hottest water safe
for fabric.
DO NOT overload
washer.
Use liquid detergent
or nonprecipitating
water conditioner
with powder
detergent.
Wrinkling Overloading washer.
Incorrect wash cycle
for wash load.
Reduce load size.
Rinse in cold water with
liquid fabric softener
using the casual or
delicate cycle.
DO NOT overload
washer.
Remove items from
washer as soon as
cycle is completed.
Use liquid fabric
softener.
Yellow buildup
of body soil
on synthetic
fabrics
Agitation time too
short.
Wash water
temperature too low.
Not enough detergent.
Soak in detergent
booster or product
containing enzymes.
Wash in hottest water
safe for fabric using
casual cycle.
Increase detergent.
Add bleach safe for
fabric or treat with color
remover.
Select correct cycle.
Use correct amount
of detergent.
Wash synthetics
frequently using hot
or warm water.
Yellow or
brown rust
stains
Iron or manganese in
water supply, water
pipes, or water heater.
To restore discolored
load of whites, use rust
remover safe for fabric.
DO NOT use chlorine
bleach to remove rust
stains. It may intensify
discoloration.
Use nonprecipitating
water softener.
Before washing,
run hot water for a
few minutes to clear
lines.
Drain water heater
occasionally.
For an ongoing
problem, install
an iron filter in
your water supply
system.
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