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43
Troubleshooting
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE
MEASURES
Residue stain
buildup in
gasket
• Moisture in washer.
• Use of non-HE
detergent.
• Overdosing detergent.
• Overloading wash
drum.
• Leaving a wet load set
in washer.
• Cold water washes
which may not
completely dissolve
and remove
detergents.
• Perform clean
washer cycle
• Scrub gasket with
Comet™ Spray Gel
Mildew Stain Remover
- use brush to remove
stains.
• Use only HE
(high efficiency
detergent) along with
recommended dosage.
• Remove wash load
immediately upon cycle
completion.
• Run dehumidifier in
laundry room.
• Avoid overfilling
detergent and
fabric softener
compartments of
dispenser.
• Dry the inside of
washer and gasket
after every run.
Residue stain
buildup in
dispenser
drawer or
detergent
pack not
dissolved.
• Moisture in the washer.
• Use of non-HE
detergent.
• Overdosing detergent.
• Adding more than
two detergent packs
to detergent pack
compartment.
• PODS
®
option not
selected when using
detergent pack (on
select models).
• Remove and clean
dispenser and inserts
with combination of
¾ cup liquid chlorine
bleach and one gallon
hot water. Rinse well,
and repeat if necessary.
NOTE: Wear rubber of
latex gloves. Protect
floor and clothing from
bleach damage.
• Use only HE
(high efficiency
detergent) along with
recommended dosage.
• Avoid overfilling
detergent and
fabric softener
compartments of
dispenser.
• Check that PODS
®
option is selected
and detergent
pack is placed in
PODS
®
dispenser
compartment when
using detergent
pack (on select
models).
Water in fold
of flexible
gasket
• Result of washing
and part of normal
operation.
• At the end of each
wash, dry inside of
gasket fold with clean
dry towel all around
gasket.
Odor • Moisture in the washer.
• Use of non-HE
detergent.
• Overdosing detergent.
• Leaving a wet load
remain in washer.
• Cold water washes
which may not
completely dissolve
and remove
detergents.
• Perform clean
washer cycle.
• At the end of each
wash, dry inside of
gasket fold with clean,
dry towel all around
gasket.
• Use only HE
(high efficiency
detergent) along with
recommended dosage.
• Remove wash load
immediately upon cycle
completion.
• Pour one cup liquid
chlorine bleach in
standpipe; let remain
a day and flush with
water.
• Utilize the door
stand ventilation
feature for a few
hours after use or
whenever washer is
not in use.
PODS
®
is a registered trademark of Procter & Gamble Company, Cincinnati OH, used under license by Electrolux.
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