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MULTIMEDIA 275
Remote Commands lets you send a request to your
vehicle in one of three ways:
Anywhere using your mobile device and Mobile
App
From your computer on the Owner’s Site (not
available on all functions)
Contacting SiriusXM Guardian™ Customer Care
(not available on all functions)
Using A Remote Command Through Your Mobile
Device And The Mobile App
1. Press the desired Remote Command icon on
your mobile device.
2. A pop-up screen will appear asking for your
SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
activated your SiriusXM Guardian™ connected
services). Enter the SiriusXM Guardian™
Security PIN on the keypad.
3. It may take 30 seconds or more for the
command to go through to your vehicle.
4. A message will let you know if the command
was received by your vehicle.
Using A Remote Command Through Your Owner’s
Site
1. Log on to your Owner’s Site using the
username and password you used when
activating your SiriusXM Guardian™
connected services in your vehicle.
NOTE:
If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered
into your Owner’s Site, select the vehicle you
want to send the command to by clicking on its
image along the top.
3. On your dashboard, you will see remote
commands. Press the desired icon to activate
that feature.
4. You will then be asked to enter your SiriusXM
Guardian™ Security PIN (this is the same
four-digit code established when you activated
your SiriusXM Guardian™ connected services).
Please enter your SiriusXM Guardian™
Security PIN.
5. A message will appear on the screen to let you
know if the command was received by your
vehicle.
Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):
1. Contact SiriusXM Guardian™ Customer Care
if you are unable to lock your vehicle through
the Mobile App or your key fob.
2. For security purposes, the SiriusXM
Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™
Security PIN, you can ask them to perform a
remote command.
NOTE:
Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsibility
to protect your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
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22_JL_OM_EN_USC_t.book Page 275
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