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5-34
Convenience Features
NOTICE
śObserve the following restrictions
during the update.
- You cannot use the vehicle during
the update. Be sure to have
enough time for the update, and
safely park the vehicle before
starting the update process.
- You cannot use remote features,
including remote start.
- Vehicle charging is not available.
For Electrified vehicles, charge
the vehicle after the update is
complete.
- The Rear Occupant Alert feature
may not work. Check if there are
occupants in the rear seat.
- If there is an update for the Genesis
Digital Key feature, the doors
cannot be locked or unlocked
using the digital key, or fingerprint
recognition. If the Genesis Digital
Key feature is being updated, use
the smart key to lock or unlock the
doors.
śThe update will be automatically
canceled if any vehicle conditions
required for the update are changed
before starting the update.
śOnce the update has started, you
cannot cancel the update.
śNote that the high-voltage-related
modules for charging the 12V battery
may work during the update.
śYou cannot use the Over-The-Air
software update feature if you
modify or replace any vehicle
software.
śDo not open the hood or replace the
battery during updates. The update
may fail.
śIf a diagnostic tool is connected
to the vehicle OBD (On-board
Diagnostic) terminal, the vehicle
cannot be updated. The update will
proceed by removing the connected
diagnostic tool from the ODB
terminal and restarting the vehicle.
śIf the update is not completed
successfully, contact Genesis
Customer Care.
śVehicle reception must be identified
as Verizon to safely install any
downloaded software.
śVehicle signal strength, must be
strong (above -82 dbm) to safely
install any downloaded software.
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