Product Overview
1. Suction Channel
2. Brush Roll Cover Plate
3. Dirty Water Tank
Release Latch
4. Dirty Water Tank
5. Removable Suction Lens
6. Spray Tip
7. Formula Tank
8. Formula Tank Cap
9. Control Buttons
10. Battery Status Indicator
11. Charging Port
Go online for a comprehensive walkthrough
of your new purchase!
This guide has everything you need to get ready for first use,
including setting up, using and maintaining your machine,
but online you’ll find additional resources like tips and
troubleshooting, videos, product registration, parts, and more.
Go to BISSELL.com.
What’s in the Box? ........................................... 4
Cleaning Formulas ...........................................4
Charging the Battery ..................................... 5
Positioning the Machine Correctly .......... 5
Filling the Formula Tank ............................... 6
Spot Cleaning Carpet & Upholstery ........7
Removing & Emptying the
Dirty Water Tank .............................................. 8
After-Cleaning Care ........................................ 9
Storing Your Machine ................................... 10
Troubleshooting .............................................. 10
Warranty ............................................................... 11
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STAINERASER™ TURBO
MODEL 2982F
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2 BISSELL.com
IMPORTANT SAFETY INSTRUCTIONS
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning use of the
appliance by a person responsible for
their safety.
• Children should be supervised to ensure
that they do not play with the appliance.
• Unplug from electrical socket when not
in use, before cleaning, maintaining,
or servicing the appliance, and if your
appliance has an accessory tool with
a moving brush, before connecting or
disconnecting the tool.
• Do not immerse in water or liquid.
• Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts of the appliance and its
accessories.
• If the charger supply cable is damaged, it
must be replaced by the manufacturer, its
service agent or similarly qualified person
in order to avoid a hazard.
• Do not incinerate the appliance even if it
is severely damaged. The batteries can
explode in a fire.
• The battery is to be disposed of safely.
• For specific battery removal instructions
visit BISSELL.com.
• This appliance contains batteries that are
only replaceable by skilled persons.
• Under abusive conditions, liquid may be
ejected from the battery; avoid contact.
If contact accidentally occurs, flush with
water. If liquid contacts eyes, additionally
seek medical help. Liquid ejected from the
battery may cause irritation or burns.
• Use only with charger manufactured by
E-TEK, Model ZD0006C100063AUE.
• This appliance must only be supplied at
safety extra low voltage corresponding to
the marking on the appliance.
• Recharge only with the charger specified
by the manufacturer. A charger that is
suitable for one type of battery pack
may create a risk of fire when used with
another battery pack.
• Unplug charger from electrical socket
when not in use, before cleaning,
maintaining or servicing the appliance,
and if your appliance has an accessory
tool with a moving brush, before
connecting or disconnecting the tool.
• The battery must be removed from the
appliance before it is scrapped.
• Do not use with damaged cable or
charger. If appliance is not working as it
should, has been dropped, damaged, left
outdoors, or dropped into water, return it
to a service center.
• The appliance must be disconnected from
the supply mains when removing the
battery.
• The appliance is only to be used with the
power supply machine provided with the
appliance.
• WARNING: For the purposes of recharging
the battery, only use the detachable
supply machine provided with this
appliance.
• The orientation of the battery with regard
to polarity is controlled by the keyed
connector, the black wire is negative
polarity and the red wire is positive
polarity.
• Do not use non-rechargeable batteries.
• Do not mix batteries with general
household waste. Recycle used batteries
at your nearest recycling center.
• Battery pack and charger base output
terminals are not to be short-circuited.
• Keep batteries out of reach of children.
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE. When using an electrical appliance, basic precautions
should be observed, including the following:
BISSELL.com 3
SAVE THESE INSTRUCTIONS
ORIGINAL INSTRUCTIONS. FOR OPERATION ON A 220-240 VOLT
A.C. 50-60 HZ POWER SUPPLY ONLY.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
IMPORTANT INFORMATION
• Plastic tanks are not dishwasher safe. Do not put tanks in dishwasher.
• Disposal of Battery: To disconnect the battery charger from the product. Turn power OFF. Remove the battery cover
screw. Remove the battery from compartment and disconnect by individually cutting the wires. For specific battery
removal instructions visit BISSELL.com.
• Dispose of used batteries promptly.
• Do not immerse. Use only on surfaces
moistened by the cleaning process. Use
only BISSELL® cleaning products intended
for use with this machine.
• Use only the type and amount of liquids
specified under the operations section of
this guide.
• Use only on carpet moistened by the
cleaning process.
• Liquid must not be directed towards
equipment containing electrical
components.
• Do not pull or carry charger by cable, use cable as a
handle, close door on cable, or pull cable around sharp
edges or corners.
• Keep charger cable away from heated surfaces.
• To unplug, grasp the charger plug, not the cable.
• Do not handle charger plug or appliance with wet hands.
• Do not charge the machine outdoors.
• The appliance must be disconnected from the supply
mains when removing the battery.
• Do not recharge, disassemble, heat above 60°C, or
incinerate.
• Never put batteries in mouth. If swallowed, contact your
physician or local poison control.
• Prevent unintentional starting. Ensure the switch is in the OFF-
position before picking up or carrying the appliance. Carrying
the appliance with your finger on the switch or energising
appliance that have the switch on invites accidents.
• Do not modify or attempt to repair the appliance except as
indicated in the instructions for use and care.
• Keep the temperature range of between 4-40°C when
charging battery, storing or using the machine.
• Do not expose appliance to fire or excessive temperature.
Exposure to fire or temperature above 130°C may cause
explosion.
• Do not use appliance that is damaged or modified.
Damaged or modified batteries may exhibit unpredictable
behavior resulting in fire, explosion or risk of injury.
• Follow all charging instructions and do not charge the
appliance outside of the temperature range specified in
the instructions. Charging improperly or at temperatures
outside of the specified range may damage the battery
and increase the risk of fire.
• Have servicing performed by a qualified repair person
using only identical replacement parts. This will ensure
that the safety of the product is maintained.
• Make sure the power switch is OFF and the battery
pack is removed from the appliance before making any
adjustments, changing accessories, or storing appliance.
Such preventive safety measures reduce the risk of starting
the appliance accidentally.
• Use appliances only with specifically designated battery
packs. Use of any other battery packs may create a risk of
injury and fire.
• When battery pack is not in use, keep it away from other
metal objects, like paper clips, coins, keys, nails, screws or
other small metal objects, that can make a connection from
one terminal to another. Shorting the battery terminals
together may cause burns or a fire.
• Plastic film can be dangerous. To avoid danger of
suffocation, keep away from children.
• Use only as described in this user guide.
• Use only manufacturer’s recommended attachments.
• If appliance is not working as it should, has been dropped,
damaged, left outdoors, or dropped into water; do not
attempt to operate it and have it repaired at an authorised
service center.
• Do not put any object into openings.
• Do not use with any opening blocked; keep free of dust,
lint, hair, and anything that may reduce air flow.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids, such
as petroleum, or use in areas where they may be present.
• Do not pick up toxic material (chlorine bleach, ammonia, drain
cleaner, etc.).
• Do not use appliance in an enclosed space filled with
vapours given off by oil-based paint, paint thinner, some
moth-proofing substances, flammable dust, or other
explosive or toxic vapours.
• Do not pick up hard or sharp objects such as glass, nails,
screws, coins, etc.
• Do not pick up anything that is burning or smoking, such as
cigarettes, matches or hot ashes.
• Do not use without filters in place.
• Do not expose to rain. Store indoors.
4 BISSELL.com
MAX
FULL
FORMULA
StainEraser™
Turbo
Charger Tough Stain
PowerBrush
Pet Tool Trial-Size
Formulas
What’s in the Box?
Standard accessories may vary by model.To identify what should be included with your purchase,
please refer to the “Carton Contents” list located on the carton top flap.
Cleaning Formulas
Find more formulas at BISSELL.com.
Note: Always use genuine BISSELL® cleaning formulas for portable carpet and upholstery washers in
your machine.
Spot & Stain
Quick and
effective spot
cleaning.
Pet Stain &
Odour
Removes
tough pet
stains &
odours.
Stain Pretreat
Loosens
set-in stains
& odours
before carpet
washing.
Pet Stain
Pretreat
Loosens tough
pet stains
& odours
before carpet
washing.
Oxy Boost
Add to
formula for
permanent
stain removal.
Pretreat
Pretreat spots and stains
to improve cleaning
performance.
Formula
Keep plenty of BISSELL cleaning
formulas on hand so you can clean
whenever it fits your schedule.
Boost
Add to any formula
to increase its
effectiveness.
WARNING To reduce the risk of fi re and electric shock due to internal component damage, use only BISSELL
cleaning formula intended for use with this machine. Use of cleaning formulas that contain eucalyptus, lemon or pine oil may
damage this appliance and void the warranty. Chemical spot cleaners or solvent-based soil removers should not be used. These
products may react with the plastic materials used in your carpet washer causing cracking or pitting.
BISSELL.com 5
Charging the Battery
If you need additional help charging your battery, search for your product on BISSELL.com.
FORMULA
4.5h
1. Charge machine before
use. Make sure the machine is
OFF. Insert Charger into the
Charging Port as shown.
Note: There is a door covering
the Charging Port that slides
out of the way once Charger is
inserted.
2. Plug the Charger into a
wall outlet. The Battery Status
Indicator lights will illuminate
when charging.
Note: For maximum run time
(up to 20 minutes), charge the
machine for 4.5 hours prior
to use.
Positioning the Machine Correctly
For more helpful tips, check out BISSELL.com.
To prevent leaking, ensure the machine is always in a horizontal or upright position.
Correct Positions
Incorrect Positions
FORMULA
6 BISSELL.com
Filling the Formula Tank
For tips and tricks on using your machine, search for your product on BISSELL.com.
1. Remove the clean tank. 2. Open the Formula Tank Cap. 3. Optional: Add 15mL of
BISSELL® Oxy Boost Formula.
4. Add water to the “water +
15mL Oxygen Boost” dot.
5. Add formula to the
“formula” dot.
6. “Click” the Formula Tank
Cap into place and make sure
it’s secure.
7. “Click” the Formula Tank
into place and make sure it’s
secure.
WARNING Keep spray away from face. Failure to do so may result in personal injury.
BISSELL.com 7
Spot Cleaning Carpet & Upholstery
More of a video person? Search for your product on BISSELL.com.
SpraySpray
Power Brush
MAX
FULL
FORMULA
MAX FULL
FORMULA
1. Press power button to turn
machine ON.
Note: The rotating brush
automatically turns on when
powering machine ON. Press
the brush button to turn off.
2. To remove the spot or stain,
tilt the machine down so the
Spray Tip is pointing at the
area. Press the spray button to
dispense formula.
3. Scrub the area with the
rotating PowerBrush, keeping
the nose of the machine flat on
the ground, as shown.
MAX FULL
FORMULA
Suction
Channel
MAX FULL
FORMULA
4. For maximum suction, tilt
the machine forward and firmly
press the Suction Channel
down on the cleaning surface.
5. Make sure to check the Dirty
Water Tank for when it reaches
the “MAX FULL” line. See next
page on how to empty.
WARNING Keep spray away from face. Failure to do so may result in personal injury.
Note: The Pet Tool is an easy-to-clean brush for pet messes. See page 9 for steps
on switching the tool.
8 BISSELL.com
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect from charger
before performing maintenance or troubleshooting.
Removing & Emptying the Dirty Water Tank
We have additional tips for maintaining your machine at BISSELL.com.
FORMULA
MAX FULL
MAX
FULL
DO NOT EXCEED MAX FULL
MAX FULL
full
MAX
FULL
FORMULA
MAX FULL
MAX
FULL
MAX
FULL
full
MAX
FULL
1. It is important to empty
the Dirty Water Tank when it
reaches the “MAX FULL” line
as the machine is not intended
for use above this point.
2. Ensure the machine is OFF.
To remove Dirty Water Tank,
sit the machine upright on a
flat surface. Press up on the
Dirty Water Tank Release
Latch at the top and pull the
tank out.
3. Pull the Dirty Water Tank
plug open and empty into a
sink or toilet.
full
MAX FULL
DO NOT EXCEED MAX FULL
4. Ensure plug is secured back
onto the tank by pressing
firmly in the center of the plug.
5. Return the Dirty Water Tank
to the machine by aligning
the bottom of the tank with
the hook on the machine (as
shown above).
6. Rotate the tank forward
until it “clicks” into place.
FORMULA
MAX FULL
MAX
FULL
DO NOT EXCEED MAX FULL
BISSELL.com 9
After-Cleaning Care
For more tips on how to maintain your machine, visit BISSELL.com.
MAX
FULL
FORMULA
MAX
FULL
DO NOT EXCEED MAX FULL LINE
FORMULA
MAX FULL
MAX
FULL
DO NOT EXCEED MAX FULL
1. Remove the Formula Tank
by grabbing the sides and
pulling outward.
2. Release the Removable
Suction Lens by raising the
latch at the top and pulling
outward.
Note: Be sure to empty the
Dirty Water Tank prior to
removing the Brush Roll.
3. Sit machine upright on a
flat surface. Pull the latch on
the Brush Roll Cover Plate to
open. Grab the brush by its
handle and pull out.
Note: Pet Tool follows the
same steps.
MAX
FULL
FORMULA
FORMULA
4. Rinse all components and
allow to dry. See steps for
“Removing & Emptying the
Dirty Water Tank” on page 8.
5. Sit machine upright.
Replace the Brush Roll by
carefully lining up the opposite
end as shown.
6. Replace Brush Roll Cover
Plate by first sliding into the top
and then rotating downward
until “clicked” into place.
full
MAX
FULL
FORMULA
MAX
FULL
FORMULA
7. To install the Removable
Suction Lens, attach the front
lip to the front of the machine
near the Brush Roll. Rotate the
lens toward the machine until
“clicked” into place.
8. Click the Formula Tank Cap
back into place. Ensure it is
secure.
9. Replace the Formula Tank
back onto the machine until
“clicked” into place.
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect from charger
before performing maintenance or troubleshooting.
NOTICE To reduce the risk of a leaking condition, do not store where freezing may occur. Damage to internal
components may result.
10 BISSELL.com
Problem Possible Cause Remedies
Machine is
not powering
ON
Machine is not charged or needs
to “wake up” before first use.
Charge machine before use.
Machine is
leaking
Formula Tank and Formula Tank
Cap are not properly seated.
Remove and replace Formula Tank and Formula
Tank Cap until “clicked” into place, see page 6.
Dirty Water Tank and plug are
not sealed properly.
Remove and replace Dirty Water Tank and plug
until secured into place, see page 8.
Dirty Water Tank is full. Empty tank. Machine should not be left on its
side with water in the tank.
Machine is tilted on its side,
back or pointed directly
downward.
Ensure machine is in horizontal or upright
position.
Machine is
not charging
Charger plug/cable not properly
connected.
Make sure charger cable is secured into back of
machine and charger plug is inserted fully into a
working wall outlet.
Reduced
or no spray
Pump not primed. While the machine is ON, press and hold Spray
Trigger for a few seconds.
Spray Tip clogged. Rinse Spray Tip with clean water.
Formula Tank not fully inserted
or is empty.
Ensure tank is full and securely seated by
removing and then replacing, see page 6.
Machine is in vertical
orientation.
Use machine in horizontal orientation.
Reduced
or no suction
Dirty Water Tank not properly
installed.
Reinstall Dirty Water Tank and confirm plug is
secure, see page 8.
Removable Suction Lens not
properly installed or is clogged.
Remove, clean, and reinstall Removable Suction
Lens, see page 9.
Removable Suction Lens not
engaged with the carpet.
Tilt machine forward and press down firmly on
the carpet.
Brushes not
rotating
Removable brush improperly
installed.
Remove and reinstall the brush, see page 9.
Brush power off. Press the brush button and ensure the brush
LED is illuminated.
Brush chamber full of debris. Clear brush chamber of debris, see page 9.
Other maintenance or service not included in the manual should be performed by an authorized
service representative.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit BISSELL.com.
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect from charger
before performing maintenance or troubleshooting.
Before storing your machine, ensure the Dirty Water Tank is empty. Machine should not be left on its
side with water in the Dirty Water Tank. Store your machine in a protected, dry area.
Storing Your Machine
For more helpful maintenance tips, check out BISSELL.com.
BISSELL.com 11
Warranty
This warranty gives you specific legal rights,
in addition to rights you may have under the
Australian Consumer Law. If you need additional
instruction regarding this warranty or have
questions regarding what it may cover, please
contact your local BISSELL Consumer Care on
the details set out below.
It may be necessary to obtain some of your
personal information, such as a mailing address,
to fulfill terms of this warranty. Any personal
data will be handled pursuant to BISSELL’s
Privacy Policy, which can be found at
global.BISSELL.com/privacy-policy.
BISSELL® Two Year Warranty
Subject to the *conditions identified below,
BISSELL will repair or replace (with new,
refurbished, lightly used, or remanufactured
components or products), at BISSELL’s option,
free of charge from the date of purchase by the
original purchaser, for two years any defective
or malfunctioning part due to manufacturer
defect. This warranty applies to product used for
personal purposes, and not commercial or rental
service. This warranty does not apply to fans or
routine maintenance or consumable components
such as filters, belts, brush rolls, etc., damage
or malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other use
not in accordance with the user guide. BISSELL
recommends that the original packaging be kept
for the duration of the warranty period in case
such need arises within the warranty period that
the item needs re-packing and transportation.
*Conditions of Warranty
Subject to whether such loss is reasonably
foreseeable, BISSELL and its in-country
distributors are not liable for incidental or
consequential damages of any nature associated
with the use of this product.
This warranty is in addition to other rights or
remedies under law. Nothing in this warranty
excludes, limits or modifies any liability of
BISSELL which is imposed by law, or limits or
modifies any remedy available to the consumer
which is granted by law. To make a claim under
this warranty contact BISSELL Australia PTY
LTD (details below). Contact BISSELL prior to
returning any goods. Where agreed, BISSELL will
reimburse reasonable postage / handling costs
(if any) for returning goods to BISSELL. To claim
expenses incurred in making a claim under this
warranty please provide BISSELL with a copy of
the receipt of the expenses by email or post.
For Australian Consumers Only: Our goods
come with guarantees that cannot be excluded
under the Australian Consumer Law. You are
entitled to a replacement or refund for a
major failure and compensation for any other
reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.
Consumer Care
Australia
Telephone: 1300 247 735
Website: www.BISSELL.com.au
New Zealand
Telephone: 0800 247 735
Website: www.BISSELL.co.nz
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Join us online for a complete guide to your
new product, including troubleshooting,
parts and more. Go to BISSELL.com.
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Part Number 1624947 02/21
