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QUICK START/USER GUIDE
2454 Series
PET HAIR ERASER
®
TURBO
LIGHTWEIGHT & POWERFUL
PET HAIR PICK UP
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2
IMPORTANT SAFETY INSTRUCTIONS
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK,
OR INJURY:
» This appliance can be used by children
aged from 8 years and above and persons
with reduced physical, sensory or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way and
understand the hazards involved. Children
shall not play with the appliance. Cleaning
and user maintenance shall not be made
by children without supervision.
» Children should be supervised to ensure
that they do not play with the appliance.
» If the supply cable is damaged it must be
replaced by the manufacturer, its service
agent, or similarly qualified person in order
to avoid a hazard.
» Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts of the appliance and its
accessories.
» Do not leave appliance when plugged in.
» Unplug from electrical socket when not in use and before
servicing.
» Do not allow to be used as a toy.
» Use only as described in this user guide.
» Use only manufacturer’s recommended attachments.
» Do not use with damaged cable or plug.
» Do not immerse in water or liquid.
» If appliance is not working as it should, has been dropped,
damaged, left outdoors, or dropped into water; do not attempt to
operate it and return it to a service center.
» Do not pull or carry by cable, use cable as a handle, close door on
cable, or pull cable around sharp edges or corners.
» Do not run appliance over cable.
» Keep cable away from heated surfaces.
» Do not unplug by pulling on cable.
» To unplug, grasp the plug, not the cable.
» Do not handle plug or appliance with wet hands.
» Do not put any object into openings.
» Do not use with any opening blocked; keep free of dust, lint, hair, and
anything that may reduce air flow.
» Turn off all controls before unplugging.
» Use extra care when cleaning on stairs.
» Do not use to pick up flammable or combustible liquids, such as petroleum,
or use in areas where they may be present.
» Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.)
» Do not use appliance in an enclosed space filled with vapours given off by
oil base paint, paint thinner, some mothproofing substances, flammable
dust, or other explosive or toxic vapours.
» Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
» Use only on dry, indoor surfaces.
» Keep appliance on a level surface.
» Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
» Do not use without dust bag and/or filters in place.
» Do not use outdoors or on wet surfaces
» This appliance is provided with double insulation. Use only identical
replacement parts.
» Do not leave machine running in the same spot without handle fully
upright.
» Unplug before connecting or disconnecting the TurboBrush® Tool or Pet
TurboEraser® Tool.
READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.
Unplug from outlet when not in use and before conducting maintenance. When using an electrical appli-
ance, basic precautions should be observed, including the following:
WARNING
» Plastic film can be dangerous. To avoid danger of suocation, keep away from children.
» Do not plug in your vacuum cleaner UNTIL you are familiar with all instructions and operating
procedures.
» To reduce the risk of electrical shock, turn power switch o and disconnect plug from electrical
outlet BEFORE performing maintenance or troubleshooting checks.
LED LIGHTED CREVICE TOOL WARNING
» Caution: Risk of fire and burns. Do not recharge,
disassemble, heat above 60°c (140°F) or
incinerate. Keep batteries out of reach of
children and in original package until ready to
use. Dispose of used batteries promptly.
» Never put batteries in mouth. If swallowed,
contact your physician or local poison control.
» Replace Battery With CR1632 Only. Use of
another battery may present a risk of fire
or explosion. CR1632 cells may be purchased
anywhere batteries are sold.
READ OPERATOR’S MANUAL
SAVE THESE INSTRUCTIONS
FOR OPERATION ON A 220-240 VOLT A.C. 50-60 HZ POWER SUPPLY ONLY.
This model is for household use only.
CAUTION
In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied
through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and o
by the utility.
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3
Quick Start Guide
READ COMPLETE USER GUIDE FOR FULL INSTRUCTIONS ON USE, MAINTENANCE, AND IMPORTANT SAFETY NOTICES.
Assembly
Attach Stretch Hose by
lining the tabs on the cuff
with the notches on the
back of the vacuum. Twist
clockwise to lock hose
into place.
Remove Dirt Tank. Press
the Dirt Tank Release
Button and pull away
from vacuum.
Place the Dirt Tank
on the vacuum
by securing the
bottom in place
first, then pushing
back until you hear
a “click”.
Attach end of hose
to vacuum by sliding
square cuff into the
bracket below the
power switch.
Slide end of wand into top
of base. It will “click” when
inserted correctly.
1
4
2
3
5
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4
NOTE: Standard accessories may vary by model. To identify what should be included
with your purchase, please refer to the “Carton Contents” list located on the carton
top flap.
Upper Handle, Hose,
and Extension Wand
If desired, hose can be removed
from wand for tool usage.
2-in-1
Pet Brush
Pet TurboEraser
Tool
What’s in the Box?
Vacuum
Base
Thanks for buying a BISSELL vacuum!
We love to clean and we’re excited to share one of our new innovative
products with you. We want to make sure your vacuum works as well in five
years as it does today, so this guide has tips on using (pages 6-9), maintaining
(pages 10-13), and if there is a problem, troubleshooting (page 14).
Quick Start / Assembly ......2
Safety Instructions...........3
Product View ................5
Operations ................6-9
Maintenance & Care ..... 10-13
Troubleshooting ............14
Guarantee ..................15
Service .....................15
Product Registration........16
Parts & Supplies ............16
LED Lighted
Crevice Tool
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5
Product View
*NOTE: Pet TurboEraser Tool does not store on unit.
Pet TurboEraser
Tool*
Handle
Stretch
Hose
Carry Handle
Dirt Tank
Pre-Motor
Filter Cover
Dirt Tank
Release Button
Post-Motor
Filter Cover
(under Dirt Tank)
LED Lights
Brush Roll
On/O Switch
Power Switch
Quick Release™
Cord Wrap
2-in-1
Pet Brush
Quick
Release
Extension
Wand
LED Lighted
Crevice Tool
Cord Clip
Suction
Control
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6
Operations
WARNING
Do not plug in your vacuum until you are familiar with all instructions and operating procedures.
1
Step gently on base and pull
back on handle to recline.
NOTE: The Brush Roll will automatically shut OFF when vacuum is locked in upright
position. Recline to reactivate.
NOTE: In the unlikely event that hair wrapped around your Brush Roll, run vacuum back
and forth on clean carpet several times to help release any wrapped hair.
Turn vacuum ON by pressing Power Switch on
(I - ON and O - OFF). Press Brush Roll switch to
run the PowerBrush for carpet cleaning (Brush
Roll is ON when light on switch is illuminated).
See page 15 to maintain the Brush Roll.
NOTE: Turn OFF the Brush Roll when vacuuming hard or delicate surfaces that may be
caught by the rotating brush. This could include hard wood, tiled floors, small area rugs,
or frieze carpets that have long delicate fibers or threads.
2
Locate the Suction Control
setting on the vacuum handle.
Adjust Suction Control for plush
carpet or low carpet for easy
multi-surface cleaning.
Adjusting the Suction Control
1
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7
Above Floor Cleaning
Clean hard to reach spaces with the
Quick Release Extension Wand. Push
the release button to remove and
attach desired tool.
Attach desired tool. Use the Pet
TurboEraser Tool for best results on
stairs. Or use the 2-in-1 Pet Brush with
soft, white bristles for sensitive/gentle
surfaces and rubber nubs to pick up
embedded pet hair.
When finished, replace the wand back
on the vacuum by sliding into place
until you hear “click”.
1
2
4
3
If desired, the Stretch Hose can be
removed from the Extension Wand. To
do so, twist hose from the back of the
wand to remove.
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8
Vacuum Motor Protection
Turn vacuum OFF and unplug
from electrical outlet.
NOTE: The thermal protector controls the main vacuum motor only, not the brush motor.
If the thermal protector activates, brush and lights will continue to operate normally;
however, there will be no suction.
An internal thermal protector has been designed into
your vacuum to protect it from overheating. When
the thermal protector activates, the main vacuum
motor will stop operating. The front lights will remain
on, even though the motor turns off. If this happens,
proceed as follows.
When the motor cools for
approximately 30 minutes, the
thermal protector automatically
resets and cleaning may continue.
If the vacuum will not turn on or
the thermal protector continues
to activate, your vacuum may
need servicing. Contact BISSELL
Consumer Care.
Check for the source of overheating
problem (full Dirt Tank, dirty filters,
or a clog) and fix by following the
maintenance instructions.
1
2
3
Possible areas that could clog.
Filter
Upper
Hose
Lower
Hose
Filter
Brush
Roll
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9
WARNING
To reduce the risk of electrical shock, turn power switch OFF and disconnect plug from electrical
outlet before performing maintenance or troubleshooting checks.
Press the Tank Release Button and grab
the handle to pull the Dirt Tank away from
vacuum.
Hold the Dirt Tank over a trash bin
and press the Empty Button. Once
emptied, snap bottom back into place.
The Dirt Tank is full. Time to empty!
WARNING
Do not operate vacuum with damp or wet filters. Allow components to dry before reassembling the
Dirt Tank.
WARNING
Before using your vacuum, make sure that the Dirt Tank is in locked position and that all filters, both
pre- and post-filters, are in place. DO NOT operate your vacuum without these filters.
Remove/Empty Dirt Tank
Return the
Dirt Tank to
the vacuum,
securing the
bottom in
place first and
then pushing
back until you
hear a “click”.
1
2
3
4
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10
Press the Dirt Tank Release Button
and pull away from vacuum.
Twist tank cover to the unlock position
then pull up on handle.
Remove Pre-Motor Filter from top
of Dirt Tank lid by pulling out.
Both Pre-Motor Felt and Foam Filters are
washable. Clean with mild detergent, rinse
and squeeze all excess water. Allow filters
to dry completely before reinserting. Return
Pre-Motor Filters to the top of the Dirt Tank,
placing the thick Foam Filter in last.
Clean/Replace Pre-Motor Filters
WARNING
To reduce the risk of electrical shock, turn power switch OFF and disconnect plug from electrical
outlet before performing maintenance or troubleshooting checks.
WARNING
Do not operate vacuum with damp or wet filters. Allow components to dry before reassembling the
dirt container.
1
2
3
4
NOTE: Replace filters every 3 to 6 months. Visit BISSELL.com.au for filter replacements.
24h
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11
Press the Dirt Tank Release Button and
pull Dirt Tank away from vacuum.
Pull tab up to access Post-Motor Filter.
NOTE: Replace filters every 3 to 6 months. Visit BISSELL.com.au for filter replacements.
Twist filter counter-clockwise to
unlock and remove from vacuum.
When reassembling, be sure to lock the
filter back into place. The pleated filter
may NOT be washed. If dust/debris
accumulates, gently tap the filter on the
inside of a trash container.
Clean/Replace Post-Motor Filter
WARNING
To reduce the risk of electrical shock, turn power switch OFF and disconnect plug from electrical
outlet before performing maintenance or troubleshooting checks.
WARNING
Do not operate vacuum with damp or wet filters. Allow components to dry before reassembling the
Dirt Tank.
1
2
3
4
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12
Remove Brush Roll, Belt and Paddle
Wheel. Inspect for damages and
replace if necessary.
To reassemble, align two clips on each end
of Paddle Wheel with Belt on and pop back
into place. Place Brush Roll with Belt back
in. Faceplate will not close properly if all
parts are not aligned correctly.
To put faceplate back on, align the tabs
in the top of the cover and place it down
to “click” into place.
Paddle Wheel
Belt
Roller
Twist gray collar
counter-clockwise, until
slot appears, and then
separate faceplate.
Hold the Dirt Tank over
a trash container. Press
the bottom release
button to empty.
Twist Cyclone counter-
clockwise and pull down
to remove from tank.
Tap separator against inside
of trash container and
rinse under warm water, if
necessary. Be sure to let
it dry completely before
placing back in Dirt Tank.
1
2
3
4
Clean Inner Cyclone Separator
Maintain Pet TurboEraser Tool
1
2
3
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13
Replace Brush and Belt
Unplug and turn vacuum
over. Unscrew 10 Phillips-
head screws to remove
bottom cover.
Pull Brush Roll straight
out and slide Belt off
motor gear. Replace
Brush Roll and/or Belt.
Inspect Brush Roll by
placing it on its end
and spin. The Brush
Roll should spin freely,
multiple times by one
flick. If it doesn’t, replace
Brush Roll. Inspect Belt,
replace if it appears
damaged.
1. Place Belt back on Brush Roll.
2. Pinch Belt around Brush Roll & hook
back around the motor gear.
3. Rotate Brush Roll into place and line up
end caps.
4. Re-attach bottom cover with 10 screws.
NOTE: If an object becomes lodged in foot and brush shuts o, turn vacuum
OFF and unplug from electrical outlet. Remove obstruction and brush will automatically
reset when vacuum is plugged and turned back ON.
1
2
3
4
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14
Troubleshooting
Problem Possible causes Remedies
Brush Roll
doesn’t
rotate
Brush Roll switch is turned OFF. Make sure Brush Roll switch is ON.
Vacuum is locked in upright
position.
Recline vacuum and switch on the
Brush Roll.
Vacuuming on Premium Soft
Carpet.
Adjust Suction Control to reduce
suction on softer carpets.
Brush Roll has lodged debris or
other entanglements, keeping
the brush from rotating.
Unplug to reset brush motor, checking
for and removing debris before
turning ON.
Vacuum
won’t pick
up dirt
Filters are dirty. Remove and rinse Pre-Motor Filters.
Allow enough time for them to dry
properly before reinserting. Remove
and dust off post-motor filter.
There is a clog in the vacuum. Remove bottom cover and check for
any buildup of debris. Remove debris
and debris buildup before reinstalling
bottom cover.
Dirt Tank is not seated
correctly.
Press the Tank Release to release the
Dirt Tank and reseat properly.
There is a crack or hole in the
Main Hose.
If there is a crack or hole, order a new
Main Hose from the BISSELL website.
Main Hose is not connected. Locate the Main Hose and
reconnect by pushing the hose
connection.
There is a clog in the hose. Disconnect Lower Hose and check for
clogs as well. Use a broom handle to
push any debris out.
Hair wrapped around Brush Roll. Run vacuum back and forth on
clean carpet several times to release
wrapped hair.
Dirt is
escaping
from the
vacuum
Dirt Tank is full. Empty the Dirt Tank.
Filters are missing or dirty. Check to see if all of the Pre-Motor
and Post-Motor Filters are in place and
clean.
Hose won’t
pick up dirt
Suction is set too low. Adjust using the Suction Control
Feature.
Vacuum is
hard to push
or pull
Suction is set too high. Adjust using the Suction Control
Feature.
High-pitched
noise
There is a clog in the vacuum. Check inside of Main Hose and Lower
Hose for clogs by disconnecting from
vacuums.
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet
before performing maintenance or troubleshooting checks.
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15
Visit the BISSELL website: www.BISSELL.com.au
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: _____________ Please record your Purchase Date: _____________
NOTE: Please keep your original sales receipt. It provides proof of the date
of purchase in the event of a Guarantee claim. See Guarantee for details.
Csumer Guare
This Guarantee gives you specific legal rights, in addition to rights
you may have under the Australian consumer law. If you need
additional instruction regarding this Guarantee or have questions
regarding what it may cover, please contact your local BISSELL
Consumer Services on the details set out below.
Limited 2 Year Guarantee
(from the date of purchase by
original purchaser)
Subject to the *CONDITIONS identified below, BISSELL will repair or
replace (with new, refurbished, lightly used, or remanufactured
components or products), at BISSELL’s option, free of charge, any
defective or malfunctioning part due to manufacturer defect. This
Guarantee applies to product used for personal purposes, and not
commercial or rental service. This Guarantee does not apply to
fans or routine maintenance or consumable components such as
filters, belts, brush rolls, etc., damage or malfunction caused by
negligence, abuse, neglect, unauthorised repair, or any other use
not in accordance with the user’s guide. BISSELL recommends that
the original packaging be kept for the duration of the Guarantee
period in case such need arises within the Guarantee period that
the item needs re-packing and transportation.
*CONDITIONS OF THE GUARANTEE
Subject to whether such loss is reasonably foreseeable, BISSELL and
its in-country distributors are not liable for incidental or consequential
damages of any nature associated with the use of this product.
FOR AUSTRALIAN CONSUMERS ONLY:
OUR GOODS COME WITH GUARANTEES THAT CANNOT BE EXCLUDED
UNDER THE AUSTRALIAN CONSUMER LAW. YOU ARE ENTITLED TO
A REPLACEMENT OR REFUND FOR A MAJOR FAILURE AND FOR
COMPENSATION FOR ANY OTHER REASONABLY FORESEEABLE LOSS OR
DAMAGE. YOU ARE ALSO ENTITLED TO HAVE THE GOODS REPAIRED OR
REPLACED IF THE GOODS FAIL TO BE OF ACCEPTABLE QUALITY AND THE
FAILURE DOES NOT AMOUNT TO A MAJOR FAILURE.
THIS GUARANTEE IS IN ADDITION TO OTHER RIGHTS OR REMEDIES
UNDER LAW. NOTHING IN THIS GUARANTEE EXCLUDES, LIMITS OR
MODIFIES ANY LIABILITY OF BISSELL WHICH IS IMPOSED BY LAW, OR
LIMITS OR MODIFIES ANY REMEDY AVAILABLE TO THE CONSUMER
WHICH IS GRANTED BY LAW. TO MAKE A CLAIM UNDER THIS
GUARANTEE CONTACT BISSELL AUSTRALIA PTY LTD (DETAILS ABOVE).
CONTACT BISSELL PRIOR TO RETURNING ANY GOODS. WHERE AGREED,
BISSELL WILL REIMBUSE REASONABLE POSTAGE / HANDLING COSTS
(IF ANY) FOR RETURNING GOODS TO BISSELL. TO CLAIM EXPENSES
INCURRED IN MAKING A CLAIM UNDER THIS GUARANTEE PLEASE
PROVIDE BISSELL WITH A COPY OF THE RECEIPT OF THE EXPENSES BY
EMAIL OR POST.
Csumer Care
If your BISSELL product should
require service or to claim under our
limited guarantee, please contact us
as follows:
Website and Email:
www.bissell.com.au
www.bissell.co.nz
Telephone:
Australia: 1300-247-735
New Zealand: 0800-247-735
Write:
BISSELL AUSTRALIA PTY LIMITED
42 Rocco Dr.
Scoresby 3179
Victoria
Australia
Replacement parts and accessories are
available for purchase. To purchase visit
www.BISSELL.com.au.
©2018 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 161-5513 10/18
Visit our website at: www.BISSELL.com.au
