USER MANUAL Big Green Pet Pro Carpet Cleaner
Your machine comes fully assembled. Before first use, ensure tanks are firmy in place and any inserts and formula bottles are removed from the dirty water tank.
| 1. Wrap cord around holder. | 2. Slide clean and dirty water tanks into place. |
| 3. Remove the formula bottle and any inserts from the dirty water tank. | 4. Push the dirty water tank handle back until it locks in place with a “click”. |
| 5. Ensure hose latch is closed completely to avoid suction issues. |
Keep plenty of BISSELL® formulas on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL formulas in your machine. Other formulas may harm the machine. Do not use Hard Floor Formula on area rugs or carpet.
Certain trademarks used under license from The Procter & Gamble Company or its affiliates.
Pretreat
Pretreat spots and stains to improve carpet cleaning performance.
Boost
Add Boost carpet cleaning formula enhancers to any formula to increase its effectiveness.
| 1. To remove the dirty water tank, lift the tank handle straight up. | 2. Lift clean water tank from the base of machine. |
| 3. Remove cap and fill clean water tank to the FILL line with hot water. Do not boil or microwave water. | 4. Use tank cap to measure formula. Use two capfuls of formula for a full tank. |
| 5. Replace the clean and dirty water tanks. | 6. Push the dirty water tank handle back until it locks into place with a “click”. |
Carpet Cleaning Tips
• Move furniture to another area if cleaning the entire room (optional).
• Vacuum area with a dry vacuum cleaner thoroughly before deep cleaning.
• Plan your cleaning route to leave an exit path. It is best to begin in the corner farthest from your exit.
• Pretreating is recommended to improve cleaning for heavily soiled carpet in high-traffic areas.
• Your machine has a circuit breaker that automatically shuts off the brush if a large or loose object gets caught in it. If that happens, unplug your machine, remove the object and plug machine in to reset the circuit breaker.
• You may notice hair and debris deposits on the carpet or in the tank that were loosened while cleaning (especially with newer carpets that have never been deep cleaned before). This debris should be picked up and thrown away.
| 1. Plug into a proper outlet. | 2. Turn the power switch to the ON position. | ||
| 3. Recline handle by pushing the green lever on the back of the machine down while pulling the handle back. | 4. Make cleaning passes until solution being pulled up appears clean. For best results, overlap passes to avoid streaks in your carpet.
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Upholstery Cleaning Tips
• Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your deep cleaning machine. If the tag is coded with an “X” or an “S” (with a diagonal stripe through it) or says “Dry Clean Only”, do not proceed with any deep cleaning machine. Do not use on velvet or silk. If manufacturer’s tag is missing or not coded, check with your furniture dealer.
• Check for colorfastness in an inconspicuous place.
• If possible, check upholstery stuffing. Colored stuffing may bleed through fabric when wet.
• Vacuum thoroughly to pick up loose debris and pet hair. Use a vacuum with a brush attachment and a crevice tool to clean in fabric folds.
| 1. Open hose latch on the front of the machine. | 2. Insert small tube into the cleaning solution connection. |
| 3. Insert the large hose and turn clockwise until it locks into place. | 4. Attach desired cleaning tool to the end of the hose. |
5. Clean by pressing the red trigger to spray solution onto the area to be cleaned. Slowly move the tool back and forth over the soiled surface. Caution: Do not overwet. | 6. Release the trigger to suction soiled water. Continue to clean in the area, working in small sections, until no more dirt can be removed. |
| 1. To remove the dirty water tank, lift the tank handle straight up. Carry the tank like a bucket to a utility sink or outside where you will dispose of the dirty water. | 2. Unlatch the top of the tank from the bottom by pushing the handle all the way forward and lifting the top off. Pour dirty water into the sink. |
| 3. Rinse both parts of the dirty water tank with warm tap water. The top half of the tank can be rinsed clean through the nozzle area. |
| 1. Remove attachments from the hose and rinse them clean under running water. Set them aside to dry. | 2. Remove the hose from the machine and run tap water run through both ends. |
1. Turn OFF the machine and unplug it from the outlet. Remove the dirty and clean water tanks from the machine. | 2. While standing behind the machine, lay it on its side. Looking at the bottom of machine, find the carriage latch in the back center of the brush carriage. It’s between the brush assembly and the front wheels. |
| 3. Pull brush carriage out, towards you, with one hand and pinch the latch with your other. The carriage should swing out to access belt cover. | 4. Remove three screws from cover. |
| 5. Lift and remove to access brush carriage. | 6. Turn the belt inward towards the large pulley while lifting out. |
7. Place new belt over small pulley first and then slip the belt over the large pulley. Note: Test the brush roll to make sure it spins freely before moving to the next step | 8. Replace the brush carriage and screws. |
| 9. Push brush carriage back into place making sure the carriage latch locks back into place. |
| 1. Remove three screws from endcap. Pull endcap off to release brush roll. The brush comes out easily by tilting the loose end out of the carriage. | 2. To replace the brush roll, put the large open end of the brush onto the carriage and tilt the opposite end back into place. Use a cloth to wipe debris from brush roll chamber. |
| 3. With the brush sitting relatively straight up and down by itself, place endcap back on top and replace three screws. Hold the brush center to the cover while placing it back on. | 4. Spin the brush by hand to make sure it turns freely with some minor resistance from the motor. Push brush carriage back into place. |
Once your cleaning is complete, make sure both the dirty and clean water tanks are emptied, rinsed and dried before the next use. Store cleaner in a protected, dry area.
NOTICE: To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal components may result.
WARNING: To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.
| Problem | Possible Cause | Remedies |
| Reduced or no spray | Clean water tank may be empty. | Fill tank with hot tap water. |
| Tank may not be seated completely. | Turn power OFF. Remove and reseat tank. | |
| Pump may have lost prime. | Turn power OFF and then back ON. Wait one minute, then press trigger. | |
| Debris filter on base is clogged. | Turn power OFF. Use hand to remove debris. | |
| DirtLifter® PowerBrush does not turn | The belt is off or broken. | Turn power OFF and unplug machine from outlet. Follow instructions on page 9. |
| The machine is in the upright position. | Brushes only rotate when machine is reclined using the recline handle. | |
| Circuit breaker on machine may have tripped. | Turn the machine OFF and unplug from outlet. Check to see if foreign object is caught in brush roll. Remove object. Plug machine in to reset circuit breaker. | |
| Cleaner not picking up solution | Tanks may not be seated properly. | Turn the machine OFF. Pick up both the clean and dirty water tanks and reseat them so they fit snugly on the machine. |
| Hose cap may not be snapped into place. | Turn the machine OFF. Ensure hose cap is placed on machine tightly and will not come off | |
| Clean water tank is empty. | Check fluid levels in clean water tank and refill if necessary. | |
| Dirty water tank has picked up the maximum amount. | Empty dirty water tank. | |
| Red float “door” in the tank may have closed as a result of bumping an object or moving machine back and forth too quickly. | Turn the machine OFF, allowing red float door to release into the open position. Turn the machine back ON to continue cleaning. Be sure your forward and backward strokes are completed at a slower pace. | |
| Front nozzle of machine is clogged. | Turn the machine OFF. Use fingers to remove any debris from this area. | |
| Upper body filter is clogged. | Turn the machine OFF. Use fingers to remove any debris from this area. |
WARNING: To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.