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Frequently Asked Questions
With the help of the following guide minor faults in the performance of the
machine, some of which may result from incorrect operation, can be remedied
without contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
Problem Possible cause and solution
The drawer does not
heat up.
There is no power to the range.
Check if the breaker has tripped. If it has, contact
a qualified electrician or Miele Customer Service.
The food is not hot
enough.
The Keeping food warm operating mode is not
selected.
Set the correct operating mode.
The temperature setting is too low.
Select a higher temperature.
The air vents are covered.
Make sure that air can circulate freely.
The food is too hot. The Keeping food warm operating mode is not
selected.
Set the correct operating mode.
The temperature setting is too high.
Select a lower temperature.
The dishware is not hot
enough.
The Warming dishware/plates operating mode
was not selected.
Set the correct operating mode.
The temperature setting is too low.
Select a higher temperature.
The air vents are covered.
Make sure that air can circulate freely.
The dishware has not been warmed long enough.
The warming time for dishware is affected by a
number of factors (see “Operating the drawer –
Heating dishware”).
The dishware is too hot. The Warm Dishes/Plates or Warm Cups/
Glasses operating mode was not selected.
Set the correct operating mode.
The temperature setting is too high.
Select a lower temperature.
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