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11 Solve a problem
The information in this section suggests solutions to common problems. If your printer is not operating
correctly and these suggestions did not solve your problem, try using one of the support services listed in HP
support to obtain assistance.
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Get help from the HP Smart app
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Get help from the printer control panel
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Get help in this guide
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Understand printer reports
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Solve Web Services problems
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Maintain the printer
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Restore original factory defaults and settings
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HP support
ENWW 147
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