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29
WARRANTY CONDITIONS
(In addition to your other legal rights)
CORD products are engineered and manufactured with pride to provide excellent performance, value and years of trouble free
operation. In the unlikely event that you should have trouble with your CORD product we are pleased to offer this warranty. It is
important that you read the contents of this warranty and be familiar with your rights and obligations.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The benefits of this warranty are in addition to any rights and remedies imposed by Australian State and Federal legislation that
cannot be excluded, restricted or mofified.
SCOPE OF WARRANTY:
CORD warrants to the original retail purchaser that we will repair or replace, at our option, any CORD product which is found to be
defective in material and/or workmanship for 12 months from the date of purchase. During the warranty period, an authorised CORD
Service Centre will provide both parts and labour free of charge to correct any defect in materials or workmanship, subject to the
warranty terms and conditions.
WARRANTY TERMS AND CONDITIONS
This warranty is valid within Australia and New Zealand for CORD products purchased in Australia or New Zealand for domestic home
use only and where used in accordance with any instructions provided with or on the product.
The warranty shall be void if the serial number is removed, defaced or altered.
You must provide a copy of the original purchase receipt to obtain warranty repairs. We reserve the right to quote for and or charge
for repairs outside the warranty period or where the date of original purchase cannot be verified.
Warranty repairs must be undertaken by an authorised CORD Service Centre. Visit our web site for the location of your nearest CORD
Service Centre.
No person is authorised to make or give any assertions, statements or undertakings whether expressed or implied about other, or
additional to, the terms of this warranty.
We reserve the right to make changes or improvements in design or manufacture without any obligation to change or improve
previously manufactured product.
CORD shall not be responsible for incidental and or consequential damages or loss.
WHAT IS NOT COVERED
The cost of delivery and insurance in transit to the service centre. It is your sole responsibility to arrange for your product to be
forwarded to your nearest CORD Service Centre for repair or replacement.
Time taken to investigate your warranty claim where the product is found to be in good working order. This includes where you
have not followed instructions contained in any manuals provided with the product or where the fault is caused by use with
incompatible equipment and or software.
Warranty repairs where the product has been tampered with, altered, modified or repaired by an unauthorised person.
Misuse, mishandling or abuse to the product including cosmetic imperfections, scratches, Acts of God and or electrical surge.
Normal wear & tear and maintenance, cleaning, periodic check ups or charges for installation, removal or reinstallation of the
product.
Audio or video data stored on your iPod and or other devices used with or connected to your CORD product or media of any type.
WHEN YOU NEED SERVICE
If you should require warranty service please visit our web site for details of any warranty updates and the location your nearest
authorised Service Centre.
Securely pack and send the product to the authorised Service Centre. DO NOT return any accessories with your product unless the
accessory is malfunctioning.
We strongly suggest transit insurance as we cannot be responsible for products lost and or damaged when in transit to the Service
Centre.
Include a clear description of the problem you are experiencing along with your name, address and daytime contact details.
This warranty gives you specific legal rights and you may have other rights which vary from location to location. This limited warranty
does not intend to affect these rights in any way whatsoever.
PROUDLY DISTRIBUTED IN AUSTRALIA BY:
VOLITION AUSTRALIA PTY LTD
20 Corporate Boulevard, Bayswater VIC 3153 Australia
PHONE: 03 9729 9300 / FAX: 03 9729 7900
Web: www.cord-av.com
PROUDLY DISTRIBUTED IN NEW ZEALAND BY:
THE VOLITION GROUP (NZ) LTD
C\- 20 Corporate Boulevard, Bayswater VIC 3153
Australia. PHONE: 0800 865 484 / FAX: 09 925 1124
Web: www.cord-av.com