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English - 61
08 TROUBLESHOOTING
Troubleshooting
If you encounter a problem with the gas oven, first check the table below and try the suggestions.
Checkpoints
Gas safety
Problem Possible cause Action
You smell gas.
There is a gas leak.
The surface burner knob is not in
the OFF position and the burner
is not lit.
Clear the room, building, or area
of all occupants.
Immediately call your gas supplier
from a neighbor’s phone. Do
not call from your phone. It is
electrical and could cause a spark
that could ignite the gas. Follow
the gas supplier’s instructions.
If you cannot reach your gas
supplier, call the fire department.
Surface burner
Problem Possible cause Action
All burners do not light.
The power cord is not plugged
into the electrical outlet.
Make sure the electrical plug
is plugged into a live, properly
grounded outlet.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the
circuit breaker.
The gas supply is not properly
connected or turned on.
See the Installation Instructions
that came with your range.
Surface burners do not
light.
The control knob is not set
properly.
Push in the control knob and turn
it to the LITE position.
The burner caps are not in place.
The burner base is misaligned.
Clean the electrodes.
Put the burner cap on the burner
head. Align the burner base.
Surface burner clicks
during operation.
The control knob has been left in
the LITE position.
After the burner lights, turn the
control knob to a desired setting.
If the burner still clicks, contact a
service technician.
Manual User_NX58H9500WS_DG68-00566A-01_EN_NonPF.indd 61 2014-07-30 1:02:17
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