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troubleshooting 35
TROUBLESHOOTING
If you think something may be wrong with your refrigerator, you can carry out some easy checks before calling for
service. You may locate the problem, sparing yourself any inconvenience and saving time and money.
PROBLEM SOLUTION
When your appliance is
not operating
•Checkthatthepowercordispluggedintothepoweroutletproperlyandthattheoutletisswitched‘ON’.
•Tryrunninganotherappliancefromthepoweroutlet.Ifnopoweriscomingfromtheoutletyoumayhave
blown a fuse or tripped a circuit of your household power supply.
•Tryadjustingthetemperaturecontroltoaslightly‘colder’position.
•ItisnormalforthefreezerfanNOTtooperateduringtheautomaticdefrostcycle,orforashorttimeafter
the appliance is switched on.
When there is
refrigerator/freezer noise
Modern refrigerators/freezers with increased storage capacity use high speed compressors. These can
provide a seemingly high level of sound which is quite normal. Normal operational sounds include:
Occasionalgurgling,similartowaterboiling.
•Airflownoise(aircirculatesbecauseofasmallfan).
•Apoppingnoiseheardduringautomaticdefrost.
•Aclickingnoiseheardjustbeforethecompressorstarts(thisismerelytheautomaticswitchingactionofthe
temperature control, turning the compressor on or off).
Other strange sounds may mean that you need to check and take action.
For example, noises may mean that:
•Thecabinetisnotlevel.
•Thefloorisunevenorweak.
•Bottlesarebadlyplacedandrattling.
•Therearevibrationsfromanobjectontopoforbehindorbesidetherefrigerator.
•Thebackoftherefrigeratorcabinetistouchingthewall.
Rememberitisquitenormalfornoisetoseemlouderjustaftertherefrigeratorstartsoperatingandatnighttime.
If there are odours inside
the appliance
•Theinteriormayneedcleaning.
•Somefoodsproduceodours.
•
Somecontainersandwrappingcancauseodours.
•Didtheodourbeginaboutthesametimeyoustartedstoringsomethingunusualorwithastrongsmell?
When the motor seems to
run more than expected
Your new appliance provides you with large capacities in both the refrigerator section and the separate
freezer. It is normal for the motor to operate frequently.
However, to keep operation to a minimum, check the following:
•Aredoorskeptopentoolongortoooften?
•Arecontrolssettoocold?Referto‘Controllingthetemperature’.
•Havelargeamountsofwarmfoodjustrecentlybeenstored?Summer,festiveseasonsandholidaysusually
mean a lot more work for your appliance.
Ifthedayishotortheroomisverywarm,theappliancewillneedtorunmorethannormal.
Theappliancewillrunmorethannormaljustafteryouinstallitorwhenithasbeenturnedoffforalongtime.
If the temperature
in the refrigerator
is too warm
•Checkthattheappliancehasenoughclearanceatthesides,backandtop.Refertotheinstallation
Instructions at the front of this booklet.
•Referto‘Controllingthetemperature’.
•Youmayhavekeptthedooropentoolongortoofrequently.
•Foodcontainersorpackagingmaybeholdingadooropen.
If the temperature in the
refrigerator is too cold
•Referto‘Controllingthetemperature’.
•Increasethetemperaturetoavoidhighenergyconsumption.
If heavy frosting occurs in
the freezer
•Makesureyoufullyclosethefreezerandfridgedoors.Ifthedoorsareleftpartlyopenaheavyfrostwill
coat the inside of the freezer. If a frost develops, remove it. Take care to properly close the doors and the
frost will not reoccur.
•Doorsshouldcloseautomaticallyfrom45°open,ifnotadjustcabinetry(refertocabinetalignment).
If water drips on the floor •Thedefrostwatertray,(locatedatthebackorunderneathofthecabinet),maynotbeproperlypositioned,
or the drain tube may not be properly positioned to direct water into this tray. You may need to pull the
refrigerator away from the wall to check the tray and tube.
•Adoormayhavebeenleftopen,checkthatthedoorsareclosedcorrectly.
Fridge does not exit
vacation mode
Turnapplianceoffatthepowerpoint.Leaveoffforfive(5)minutesforthememorytoclear,thenturnbackon.
If your electronic display
does not respond
If no buttons have been pressed for approximately 60 seconds there may be a delay of up to 2 seconds
before the display reacts. This is normal and is to prevent accidental changes to the settings.
Door opens when other
is closed
It is normal for a freezer or fridge door to momentarily pop open when the other door is closed, if the
cabinet is adjusted properly the door will re-close quickly.
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