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16
Service Information
Do not return this product to your retailer.
Please contact our customer service department
at www.simpsoncleaning.com or 1-877-362-4271.
Limited Warranty
Limited Warranty
This product is warranted against defects in material and
workmanship for a period of one year on all components
excluding the spray gun, high pressure hose, wands, nozzles,
and ground fault circuit interrupter (GFCI) which are only
covered for 90 days; effective from the date of retail purchase
and is not transferable.
This warranty excludes incidental/ consequential damages and
failures due to misuse, abuse or normal wear and tear. This
warranty applies only to products used in consumer (home)
applications.
This warranty does not apply to commercial or rental
applications.
This warranty gives you specific rights, and you may also have
other rights, which vary from state to state.
Please complete and return the enclosed Customer Information
Card.
Return of this card is not required to validate this warranty.
A store issued receipt or credit card statement showing the
purchase date is an acceptable warranty validation. Please
retain one of these documents in your records.
If you have any questions, please contact our customer service
department at
www.simpsoncleaning.com
or 1-877-362-4271.
What is covered: Replacement parts and labor. Please note
that we reserve the right to repair or replace the product as we
deem appropriate.
What is not covered: This warranty does not include such
parts as nozzles which must be replaced as part of normal
maintenance of the equipment, rather than as the result of
a defect. Transportation charges to warranty center for
defective products.
Transportation charges to consumer for repaired products.
Damages caused by abuse, accident, improper repair, or failure
to perform normal maintenance.
Use of improper chemicals or noncompliance with the operator
manual’s instructions. Sales outside of the United States or
Canada. Any other expense including consequential damages,
incidental damages, or incidental expenses, including damage
to property. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty does not cover
damage resulting from failure to observe any of the following
conditions:
1) The inlet water pressure must be between 20 and 100 psi.
2) The inlet water temperature must not exceed 90°F (32°C)
3) The unit should not be stored in areas where temperatures
may drop below 40°F (4°C)
Implied Warranties
Any implied warranties, including the implied warranties
of merchantability and fitness for a particular purpose, are
limited in duration to one year on all components excluding the
spray gun, high pressure hose, wand, and ground fault circuit
interrupter (GFCI) which are only covered for 90 days; effective
from the date of retail purchase and is not transferable. This
warranty excludes incidental/consequential damages and
failures due to misuse, abuse or normal wear and tear. This
warranty applies only to products used in consumer (home)
applications. This warranty does not apply to commercial or
rental applications. This warranty gives you specific rights, and
you may also have
other rights, which vary from state to state.
Some states do not allow the exclusion or limitation of implied
warranties or incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
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