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23
PLEASE CHECK BEFORE CALLING FOR SUPPORT
PROBLEM CHECKLIST
▼ When there is a malfunction with the product, check the following matters before contacting our customer service center.
Problem Checklist Recommended Actions
When “ ” appears when
you press a button
•Is the Inner Pot put in the product?
•Did you use the power properly?
•Did you use the proper power supply?
•The buttons will not work without the Inner Pot inside
in the product. Put the Inner Pot inside the product.
•This product is exclusively for 120V.
Use the power property. use the proper power voltage.
When a button such as the
PRESSURE COOK button or
the PRESET button won't
work and “ ” appears
•Did you turn the Cover Handle to “
”
(Lock)?
•Is the Lock lamp turned on?
•Completely turn the Cover Handle to “
”
(Lock).
If the Cover Handle is not completely fastened, the
PRESSURE COOK button and the PRESET button
will not work
When “ ”
appears
•This indicates that the Environmental Sensor
fails to work.
•Shut off the power supply, and contact our customer
service center.
When “ ”
appears
•This indicates that there is an error with the
internal memory of MICOM.
•Shut off the power supply, and contact our customer
service center.
When “ ”
appears
•This indicates that there is an error with the
internal memory of MICOM.
•Shut off the power supply, and contact our customer
service center.
When the Cover won't be
closed
•Is the Cover handle completely turned to “
”
(Open)?
•Is there hot food in the Inner Pot?
•Is the Inner Pot completely in the Main Frame?
•Completely turn the Cover Handle to “
”
(Open) and
then close the Cover again.
•Bend the Pressure Weight, and then close the Cover.
•Turn the Inner Pot Handle attached to the Inner Pot to
both left and right sides, and secure it on the Main
Frame completely.
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