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Problem solving guide
35
Problem Cause and remedy
The vacuuming process
takes longer than ex-
pected.
The oil in the vacuum pump has become extremely
hot.
Leave the drawer to cool for an hour before start-
ing another vacuuming process.
When carrying out a number of consecutive vacu-
uming processes, wait a minimum of 2minutes
between each process to prevent the oil from
overheating again.
The vacuum sealing bag
was not sealed in time.
The required vacuum (vacuum setting1) for sealing a
bag was not achieved.
Touch the sensor control again or repeatedly
until the vacuuming process ends and the bag is
sealed.
All the sensor controls
have gone out. The
glass lid will not open.
There was an interruption to the power supply during
the vacuuming process. The vacuum chamber is still
under pressure so the glass lid cannot be opened.
Damage to the drawer.
Do not in any circumstances try to force the glass
lid open or use tools to open it.
When the power supply is restored, the glass lid
can be opened again after initialisation (all sensor
controls and indicators light up).
Start the vacuuming process again if necessary.
There is still too much
air in the bag at the end
of the vacuuming pro-
cess.
The vacuum level was too low.
Start the vacuuming process again with a new bag
and a higher vacuum level.
The vacuum sealing bag is too big for the food to be
vacuumed.
Use a new smaller bag or cut a larger bag to fit the
size of the food.
Start the vacuuming process again, with a higher
vacuum level if necessary.
After several consecut-
ive vacuuming pro-
cesses the weld seam
is faulty/not properly
sealed.
The sealing bar has overheated.
Wait a minimum of 2minutes between individual
vacuuming processes to avoid the sealing bar
overheating again.
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