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Having a Problem?
1. My doorwill not closeand the lightbulbs blinkon my motor
unit: The safety reversing sensor must be connected and
aligned correctly before the garagedoor openerwill move in the
down direction.
• Verify the safety sensors are properly installed, aligned and
free of any obstructions. Refer to Installation Step 10: Instal/
TheProtector System®.
• Checkdiagnostic LEDfor flashes on the motor unit then refer
to the Diagnostic Charton the following page.
2. My remoteswill not activate the door:
• Verify your Motion Detecting Control Consoleis not blinking.
If it is blinking, deactivatethe Lock Mode following the
instructions for Using the Motion Detecting Control Console.
• Reprogram remotes following the programming instructions.
Referto Programming.
• If remotewill still not activate your door, check diagnostic
LEDfor flashes on motor unit then refer to Diagnostic Chart
on the following page.
3. My doorreversesfor no apparentreason:Repeatsafety
reversetest after adjustments to force or travel limits. The need
for occasional adjustment for the force and limit settings is
normal. Weather conditions in particular can affect door travel.
• Manually check door for balanceor any binding problems.
• Referto Adjustment Step 2, Adjust the Force.
4. My doorreversesfor no apparentreasonafter fully closing
andtouchingthe floor:Repeat safety reverse test after
adjustments to force or travel limits. The needfor occasional
adjustment for the force and limit settings is normal. Weather
conditions in particular can affect door travel.
• Referto Adjustment Step 1,Adjust the UPand DOWN
TravelLimits. Decreasedown travel by turning down limit
adjustment screw clockwise.
5. My lightswill not turnoff when door is open:
• The garage door opener is equippedwith a security light
feature. This feature activates the light on when the safety
sensor beam has beenobstructed. Referto Operationsection;
Using the WaftMounted Door Control Light Feature.
Safet,
Reversing Sensor
Bell Wire
Sending EyeSafety Reversing
Sensor (Amber Indicator Light)
Receiving Eye Safety Reversing
Sensor (Green Indicator Light)
6. My motorunit humsbriefly:
• First verify that the trolley is against the stop bolt.
• Releasethe door from the opener by pulling the Emergency
ReleaseRope.
• Manually bring the door to a closed position.
• Loosen the belt by adjusting the outernut4 to 5 turns. This
relievesthe tension.
• Run the motor unit from the remote control or door control.
The trolley should travel towards the door and stop. If the
trolley re-engageswith the door, pull the Emergency Release
Rope to disengage.
• Decreasethe UPtravel by turning the UPTravel adjustment
screw 2 full turns awayfrom the arrow.
• Re-Tighten the outer nut until the trolley spring is
approximately 1-1/4" (3.18 cm) in length.
Trolley --
• If the trolley does not move awayfrom the bolt, repeatthe
steps above.
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