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EN
55
Troubleshooting
www.bora.com
10 Troubleshooting
Observe all safety and warning information (see the Safety chapter).
Operating situation Cause Remedy
System
The system won’t switch on
(Power button
not visible)
The fuse or automatic circuit breaker of the
electrical wiring system in the apartment and/
or house is defective
Replace the fuse
Switch the automatic circuit breaker back on
The fuse/automatic circuit breaker trips several
times
Contact the BORA Service Team
The power supply is disconnected Have a specialist electrician inspect the
power supply
The micro fuse in the control unit‘s cooling
device plug connection is defective
Replace the fuse (type: T 3.15A/250V)
The system switches itself off or
switches to standby mode
The operating panel is dirty Clean the operating panel
Long press on power button (> 7 s) Dry the power button immediately after
cleaning (< 7 s)
Error signal during or after cleaning (power
button triggered by evaporating cleaning
agents)
Use the cleaning lock Clean using a dry cloth
Power button is flashing
Object on the operating panel Remove the object from the operating panel
The operating panel is dirty Clean the operating panel
Error code
C
o
n
F
Basic configuration incomplete Complete basic configuration
Error codes
d
1
5
ßp
,
E
d
1
5
ßp
Object on the operating panel Remove the object from the operating panel
The operating panel is dirty Clean the operating panel
Permanent activation of a touch zone Cancel permanent activation
Colour differences between the
appliances
Extremely bright lights aimed directly at the
appliances
Avoid using spotlights and ensure that
lighting is even
Cooktop extractor
Build-up of odours when new cooktop
extractor is in operation
This is normal with brand new appliances Odours stop forming after a few operating
hours
The extraction performance of the
cooktop extractor has decreased
The grease filter is extremely dirty
Clean or replace the grease filter
The activated charcoal filter is extremely dirty
(only in recirculation mode)
Replace the activated charcoal filter
There is an object in the air guiding housing
(e.g. cleaning cloth)
Remove the object
The fan is defective or a duct connection has
become loose
Contact the BORA Service Team
No extractor output,
red fan symbol
+
E
F
A
n
The fan has stopped working or is jammed Contact the BORA Service Team (the system
can be used but without the extraction
function)
Reduced extractor output,
yellow fan symbol
+
F
A
n
In a system with 2 fans, 1 fan has stopped
working, is jammed or is not connected
correctly
Contact the BORA Service Team (the system
can be used but with reduced extraction
function)
When setting a fan power level it
jumps straight back to 0,
fan symbol indicator
red
No fan connected Connect the fan
The fan is jammed Contact the BORA Service Team
There is no power supply to the fan Check the fan connection
Error codes
E
0
8
1
,
E
0
ßp
E
n
Home In not authorised Open window and then tap the fan button
Error codes
F
1
L
t
,
E
F
1
L
t
End of recirculation filter service life Fit a new filter (only in the case of
recirculation) and reset the filter service life
(see Menu item B).
E
= error = information
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