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TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2
Check Paper
Size
When you see this error, the paper in the
paper tray does not match the paper size you
set in
Menu, 1, 3.
Load the appropriate size paper or
change the default setting.
(See Setting the Mode Timer on
page 4-5.)
Check Scan
Lock
The scanner lock is locked. Release the scanner lock lever, and
then press Stop/Exit.
Comm. Error Poor phone line quality caused
communication error.
Try the call again. If problem
continues, call Telephone Company
to check your phone line.
Connection
Fail
You tried to poll a fax machine that is not in
Polled Waiting mode.
Verify the other party’s polling setup.
Cooling Down
Wait For A
While
The temperature of the drum unit or toner
cartridge is too hot. The MFC will pause its
current print job and go in
to cooling down mode. During the cooling
down mode, you will hear the cooling fan
running while the display on the MFC shows
Cooling Down, and Wait For A While.
You must wait 20 minutes for it to
cool.
Cover Open
PLS Close
Cover
The front cover was not completely closed. Close the front cover for the drum
unit.
Disconnected The other party or other party’s fax machine
terminated the call.
Try to transmit or receive again.
DX Lever
Error
The paper adjustment lever for duplex
printing is not correctly set for the paper size.
Set the duplex lever to the correct
position. (See To use Automatic
Duplexing for fax, copy and print
operations (For MFC-8640D,
MFC-8840D and MFC-8840DN) on
page 2-10.)
Face Up Open The face-up output tray is open. Please close the face-up output tray.
Fuser Open The fuser cover is open. Please close the jam clear cover.
(See Paper jams on page 12-6.)
Machine Error
XX
MFC has a mechanical problem. Call Brother Customer Service and
tell them the Machine Error number.
In USA: 1-800-284-4329
In Canada: 1-877-BROTHER
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
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