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English 39
Warranty
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN
THE USE & CARE GUIDE
SAMSUNG ELECTRIC OVEN
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to
the original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials or workmanship for the limited warranty period, starting from
the date of original purchase, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
During the applicable warranty period, a product will be repaired, replaced, or the
purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new
or reconditioned parts in repairing a product, or replace the product with a new
or reconditioned product. Replacement parts and products are warranted for the
remaining portion of the original product’s warranty or ninety (90) days, whichever
is longer. All replaced parts and products are the property of SAMSUNG and you must
return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall not
cover the following: damage that occurs in shipment, delivery, installation, and uses
for which this product was not intended; damage caused by unauthorized modication
or alteration of the product; product where the original factory serial numbers have
been removed, defaced, changed in any way, or cannot be readily determined;
cosmetic damage including scratches, dents, chips, and other damage to the product’s
nishes; damage caused by abuse, misuse, overheating due to overcooking, glass tray
or turntable, pest infestations, accident, re, oods, or other acts of nature or God;
damage caused by use of equipment, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or
authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage,
uctuations and surges; damage caused by failure to operate and maintain the product
according to instructions; in-home instruction on how to use your product; service to
correct installation not in accordance with electrical or plumbing codes or correction
of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses).
In addition, damage to the glass cooktop caused by (i) use of cleaners other than the
recommended cleaners and pads or (ii) hardened spills of sugary materials or melted
plastic that are not cleaned according to the directions in the use and care guide are
not covered by this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be the
customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty. Please contact SAMSUNG at the
number below for assistance with any of these issues.
NV51R5511D_AA_DG68-01126A-02_EN.indd 39 11/5/2019 10:31:10 AM
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