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ENGLISH
37
TROUBLESHOOTING
Problem Possible Causes / Solutions
Oven temperature too hot or
too cold.
y Oven Sensor needs to be adjusted. Refer to the "Using the oven" section.
Scratches or abrasions on
cooktop surface.
y Coarse particles such as salt or sand between cooktop and utensils can cause scratches.
y Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches
do not aect cooking and will become less visible with time.
y Cleaning materials not recommended for ceramic-glass cooktop have been used. Refer
to the "Care and Cleaning" section.
y Cookware with rough bottom has been used. Use smooth, at-bottomed cookware.
Metal marks. y Scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop
surface. Use a ceramic-glass cooktop cleaning creme to remove the marks.
y Refer to the "Care and Cleaning" section.
Brown streaks or specks. y Boilovers are cooked onto surface. Use a blade scraper to remove soil. Refer to the "Care
and Cleaning" section.
Areas of discoloration with
metallic sheen.
y Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning
creme. Use cookware with clean, dry bottoms.
Oven will not self clean. y The oven temperature is too high to set a self clean operation. Allow the range to cool
and reset the controls.
y Oven controls improperly set. Refer to the "Care and Cleaning" section.
y A self clean cycle cannot be started if the lockout feature is activated.
“Crackling” or “popping”
sound.
y This is the sound of the metal heating and cooling during both the cooking and Self
Clean functions. This is normal.
Fan noise. y A convection fan may automatically turn on and o. This is normal.
Convection fan stops. y Convection fan stops during a convection bake cycle. This is normal and is done to allow
for more even heating during the cycle. This is not a failure of the range and should be
considered normal operation.
Excessive smoking during a
self clean cycle.
y Excessive soil. Press the CLEAR OFF button. Open the windows to rid the room of smoke.
Wait until the self clean mode is cancelled. Wipe up the excess soil and reset.
Oven door will not open after
a self clean cycle.
y Oven is too hot. Allow the oven to cool.
Oven not clean after a self
clean cycle.
y Oven controls not properly set. See the Self Clean section.
y Oven was heavily soiled. Clean up heavy spillovers before starting the self clean cycle.
Heavily soiled ovens may need to self clean again or for a longer period of time.
CLEAN and door ash in the
display.
y The self clean cycle has been selected but the door is not closed. Close the oven door.
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