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Brother MFC-3320CN User Manual
Brother MFC-3320CN
User Manual
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USER'S GUIDE FAX-1920CN/MFC-3320CN
Brother numbers
Register your product
Frequently asked questions (FAQs)
For Customer Service
Brother fax back system (USA only)
Ordering accessories and supplies
Notice - Disclaimer of Warranties (USA and Canada)
Compilation and Publication Notice
Brother® One Year Limited Warranty and Replacement Service (USA only)
Brother® One Year Limited Warranty and Replacement Service (USA only)
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)
Safety precautions
To use the machine safely
Choosing a location
Quick Reference Guide
Sending faxes
Receiving faxes
Storing numbers
Dialing operations
Making copies
Table of Contents
1 Introduction
Using this Guide
Finding information
Symbols used in this Guide
Fax Test Sheet and Product Registration (USA only)
On-Line Registration (USA and Canada)
Control panel overview
Turning the machine on and off
About fax machines
Custom features
Do you have Voice Mail on the phone line?
Why should there be problems?
How can you avoid possible problems?
Fax tones and handshake
ECM (Error Correction Mode)
Connecting the machine
Connecting an external telephone
Connecting an external telephone answering device (TAD)
Sequence
Connections
Recording outgoing message (OGM) on an external TAD
Special line considerations
Roll over phone lines
Two-line phone system
Converting telephone wall outlets
Installing machine, external two-line TAD and two-line telephone
Multi-line connections (PBX)
If you are installing the machine to work with a PBX
Custom features on your phone line
2 Loading originals and paper
Load originals
Using the automatic document feeder (ADF)
Recommended environment
About paper
Handling and using special paper
Recommended paper
Paper capacity of the paper tray
Paper specifications for the paper tray
Paper capacity of the output paper support
Printable area
How to load paper and envelopes
To load paper or other media
To load glossy paper
To load envelopes
3 On-screen programming
User-friendly programming
Menu table
Memory storage
Navigation keys
4 Getting started
Initial Setup
Setting the Date and Time
Setting the Station ID
Entering text
Inserting spaces
Making corrections
Repeating letters
Special characters and symbols
Setting Tone and Pulse dialing mode
General Setup
Setting the Mode Timer (MFC-3320CN only)
General Setup
Setting the Mode Timer (FAX-1920CN only)
Setting the Paper Type
Setting the Paper Size (FAX-1920CN only)
Setting the Paper Size (MFC-3320CN only)
Setting the Ring Volume
Setting the Beeper Volume
Setting the Speaker Volume
Setting the Handset Volume (FAX-1920CN only)
Choosing the Handset Volume (For Volume Amplify) (FAX-1920CN only)
Setting Volume Amplify (FAX-1920CN only)
Turning on Automatic Daylight Savings Time
On/Off Setting
5 Setup Receive
Basic receiving operations
Choosing the Receive Mode (MFC-3320CN only)
To select or change your Receive Mode
Choosing the Receive Mode (FAX-1920CN only)
To select or change your Receive Mode
Setting the Ring Delay
Setting Toll Saver (FAX-1920CN Only)
Setting the F/T Ring Time (Fax/Tel mode only)
Setting the Fax/Tel Announcement (FAX-1920CN only)
Easy Receive (MFC-3320CN only)
Easy Receive (FAX-1920CN only)
Printing a reduced incoming fax (Auto Reduction)
Receiving a fax at the end of a conversation (FAX-1920CN Only)
Printing a fax from the memory
Advanced receiving operations
Operation from extension telephones
For Fax/Tel mode only
Using a cordless external handset
Changing the remote codes
Polling
Setting up Polling Receive
Setting up Sequential Polling Receive
Telephone services
Distinctive Ring
What does your telephone company’s ‘Distinctive Ring’ do?
What does Brother’s ‘Distinctive Ring’ do?
Do you have Voice Mail?
Before you choose the ring pattern to register
Registering the Distinctive Ring pattern
Turning off the Distinctive Ring
Caller ID
Viewing Caller ID List
Printing Caller ID List
Call Waiting Caller ID (FAX-1920CN only)
6 Setup Send
How to fax
Enter Fax mode
How to dial
Manual dialing
One-Touch dialing
Speed-Dialing
Search
Out of Memory message
Automatic transmission (MFC-3320CN only)
This is the easiest way to send a fax.
Automatic transmission (FAX-1920CN Only)
This is the easiest way to send a fax.
Manual transmission (MFC-3320CN only)
Manual transmission (FAX-1920CN only)
Sending a fax at the end of a conversation (FAX-1920CN only)
Basic sending operations
Sending faxes using multiple settings
Contrast
Fax Resolution
Manual and automatic fax Redial
Color fax transmission
Dual Access (Not available for color faxes)
Real Time Transmission
Checking job status
Canceling a job while scanning, dialing and sending the original
Canceling a scheduled job
Advanced sending operations
Broadcasting (Not available for color faxes)
Overseas Mode
Delayed Fax (Not available for color faxes)
Setting up Polled Transmit (Not available for color faxes)
Delayed Batch Transmission (Not available for color faxes)
7 Quick-Dial numbers and dialing options
Storing numbers for easy dialing
Storing One-Touch Dial numbers
Storing Speed-Dial numbers
Changing One-Touch and Speed-Dial numbers
Setting up Groups for Broadcasting
Dialing options
Access codes and credit card numbers
Pause
Fax Redial
Tone or Pulse
Telephone (voice) operation (FAX-1920CN only)
How to dial
Making a telephone call
Hold (FAX-1920CN only)
8 Remote Fax Options
Fax Forwarding/Paging
Programming a Fax Forwarding number
Programming your pager number
Setting Fax Storage
Backup Print
Setting your Remote Access Code
Remote Retrieval
Using your Remote Access Code
Remote commands
Retrieving fax messages
Changing your Fax Forwarding number
9 Message Center (FAX-1920CN only)
Message Center mode
Setting up the Message Center
Recording Message Center Outgoing Message
Listening to Outgoing Message (OGM)
Erasing Outgoing Message (OGM)
Activating Message Center mode
Message indicator
Playing voice messages
Printing a fax message
Erasing incoming messages
To erase voice messages individually
To erase messages all at once
Setting Maximum Time for incoming messages
ICM Recording Monitor
Recording a conversation
Record Fax/Tel Outgoing Announcement (F/TOGM)
10 Printing reports
Machine settings and activity
Customizing the Transmission Verification Report
Setting the Journal Period
Printing reports
To print a report
11 Making copies
Using the machine as a copier
Enter Copy mode
Making a single copy
Making multiple copies
Out of Memory message
Using the Copy keys (Temporary settings)
Quality
Options
Enlarge/Reduce
Paper Type
Paper Size
Brightness
Contrast
Sorting copies
N in 1 copy (Page Layout)
Changing the default copy settings
Copy Quality
Brightness
Contrast
Color Adjustment
Legal limitations
12 Walk-Up PhotoCapture Center™ (MFC-3320CN only)
Introduction
PhotoCapture Center™ requirements
Basic flow
Getting started
Printing the Index (Thumbnails)
Printing images
Number of Copies
DPOF printing
Changing the default settings
Print Quality
Paper & Size
Brightness
Contrast
Color enhancement (True2Life®)
Cropping
Understanding the Error Messages
Using PhotoCapture Center™ from your PC
Using PhotoCapture Center™ for scanning originals
13 Important information
Standard telephone and FCC Notices These notices are in effect on models sold and used in the Uni...
Federal Communications Commission (FCC) Declaration of Conformity (USA only)
Important
Industry Canada Compliance Statement (Canada only)
LAN connection
International ENERGY STAR® Compliance Statement
Important safety instructions
Trademarks
14 Troubleshooting and routine maintenance
Troubleshooting
Error messages
Original jam
Original is jammed inside the front of the control panel.
Original is jammed inside the back of the control panel.
Printer jam or paper jam
Paper is jammed inside the front of the machine.
Paper is jammed in the paper tray
Paper is jammed inside the paper tray
Paper is jammed inside the machine.
If you are having difficulty with your machine
How to improve print quality
Cleaning the print head
Print Quality Check
Checking the ink volume
Packing and shipping the machine
Routine maintenance
Cleaning the scanner
Cleaning the machine printer platen
Replacing the ink cartridges
Glossary
Specifications
Product description
General
Print media
Copy
PhotoCapture Center (MFC-3320CN only)
Fax
Scanner (MFC-3320CN only)
Printer
Interfaces
Computer requirements
Consumable items
Network (LAN)
Index
Remote Retrieval Access card (MFC-3320CN only)
Remote Retrieval Access card (FAX-1920CN only)
brother
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Contents
Table of Contents
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USER’S GUIDE
®
MFC-
3320
CN
FA
X
-
1920
CN
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File type: PDF
File name: 14430862_mfc-3320cn.pdf
File size: 4.22 MB
File Language: English
Pages: 214
Author: Brother
Published: 2020-09-27
Updated: 2023-09-06
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The following documents are available:
User Manual
User Manual - (English)
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Software User's Guide - (English)
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Quick Setup Guide - (English)
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Network User's Guide - (English)
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Photos
Photos:
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Specifications
Brand:
Brother
Model: MFC-3320CN
Category:
Printer - Copier - Fax - Scanner
View in the file:
Full Specifications
See other models:
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MFC-J497DW
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Table of Contents
×
USER'S GUIDE FAX-1920CN/MFC-3320CN
1
Brother numbers
3
Register your product
3
Frequently asked questions (FAQs)
3
For Customer Service
3
Brother fax back system (USA only)
4
Ordering accessories and supplies
4
Notice - Disclaimer of Warranties (USA and Canada)
5
Compilation and Publication Notice
5
Brother® One Year Limited Warranty and Replacement Service (USA only)
6
Brother® One Year Limited Warranty and Replacement Service (USA only)
7
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)
8
Safety precautions
9
To use the machine safely
9
Choosing a location
11
Quick Reference Guide
12
Sending faxes
12
Receiving faxes
12
Storing numbers
12
Dialing operations
13
Making copies
13
Table of Contents
14
1 Introduction
22
Using this Guide
22
Finding information
22
Symbols used in this Guide
22
Fax Test Sheet and Product Registration (USA only)
23
On-Line Registration (USA and Canada)
23
Control panel overview
24
Turning the machine on and off
27
About fax machines
28
Custom features
28
Do you have Voice Mail on the phone line?
28
Why should there be problems?
28
How can you avoid possible problems?
28
Fax tones and handshake
29
ECM (Error Correction Mode)
30
Connecting the machine
30
Connecting an external telephone
30
Connecting an external telephone answering device (TAD)
31
Sequence
31
Connections
32
Recording outgoing message (OGM) on an external TAD
33
Special line considerations
34
Roll over phone lines
34
Two-line phone system
34
Converting telephone wall outlets
35
Installing machine, external two-line TAD and two-line telephone
36
Multi-line connections (PBX)
37
If you are installing the machine to work with a PBX
37
Custom features on your phone line
37
2 Loading originals and paper
38
Load originals
38
Using the automatic document feeder (ADF)
38
Recommended environment
38
About paper
40
Handling and using special paper
40
Recommended paper
40
Paper capacity of the paper tray
41
Paper specifications for the paper tray
41
Paper capacity of the output paper support
42
Printable area
43
How to load paper and envelopes
44
To load paper or other media
44
To load glossy paper
45
To load envelopes
45
3 On-screen programming
46
User-friendly programming
46
Menu table
46
Memory storage
46
Navigation keys
47
4 Getting started
59
Initial Setup
59
Setting the Date and Time
59
Setting the Station ID
60
Entering text
61
Inserting spaces
61
Making corrections
61
Repeating letters
61
Special characters and symbols
62
Setting Tone and Pulse dialing mode
62
General Setup
63
Setting the Mode Timer (MFC-3320CN only)
63
General Setup
63
Setting the Mode Timer (FAX-1920CN only)
63
Setting the Paper Type
64
Setting the Paper Size (FAX-1920CN only)
64
Setting the Paper Size (MFC-3320CN only)
65
Setting the Ring Volume
65
Setting the Beeper Volume
66
Setting the Speaker Volume
66
Setting the Handset Volume (FAX-1920CN only)
67
Choosing the Handset Volume (For Volume Amplify) (FAX-1920CN only)
68
Setting Volume Amplify (FAX-1920CN only)
69
Turning on Automatic Daylight Savings Time
69
On/Off Setting
70
5 Setup Receive
71
Basic receiving operations
71
Choosing the Receive Mode (MFC-3320CN only)
71
To select or change your Receive Mode
72
Choosing the Receive Mode (FAX-1920CN only)
73
To select or change your Receive Mode
74
Setting the Ring Delay
75
Setting Toll Saver (FAX-1920CN Only)
76
Setting the F/T Ring Time (Fax/Tel mode only)
77
Setting the Fax/Tel Announcement (FAX-1920CN only)
77
Easy Receive (MFC-3320CN only)
78
Easy Receive (FAX-1920CN only)
79
Printing a reduced incoming fax (Auto Reduction)
80
Receiving a fax at the end of a conversation (FAX-1920CN Only)
80
Printing a fax from the memory
80
Advanced receiving operations
81
Operation from extension telephones
81
For Fax/Tel mode only
81
Using a cordless external handset
82
Changing the remote codes
82
Polling
83
Setting up Polling Receive
83
Setting up Sequential Polling Receive
83
Telephone services
84
Distinctive Ring
84
What does your telephone company’s ‘Distinctive Ring’ do?
84
What does Brother’s ‘Distinctive Ring’ do?
84
Do you have Voice Mail?
85
Before you choose the ring pattern to register
85
Registering the Distinctive Ring pattern
86
Turning off the Distinctive Ring
87
Caller ID
88
Viewing Caller ID List
88
Printing Caller ID List
89
Call Waiting Caller ID (FAX-1920CN only)
89
6 Setup Send
90
How to fax
90
Enter Fax mode
90
How to dial
90
Manual dialing
90
One-Touch dialing
91
Speed-Dialing
91
Search
92
Out of Memory message
92
Automatic transmission (MFC-3320CN only)
93
This is the easiest way to send a fax.
93
Automatic transmission (FAX-1920CN Only)
93
This is the easiest way to send a fax.
93
Manual transmission (MFC-3320CN only)
94
Manual transmission (FAX-1920CN only)
94
Sending a fax at the end of a conversation (FAX-1920CN only)
95
Basic sending operations
96
Sending faxes using multiple settings
96
Contrast
96
Fax Resolution
97
Manual and automatic fax Redial
97
Color fax transmission
98
Dual Access (Not available for color faxes)
98
Real Time Transmission
99
Checking job status
100
Canceling a job while scanning, dialing and sending the original
100
Canceling a scheduled job
100
Advanced sending operations
101
Broadcasting (Not available for color faxes)
101
Overseas Mode
102
Delayed Fax (Not available for color faxes)
103
Setting up Polled Transmit (Not available for color faxes)
104
Delayed Batch Transmission (Not available for color faxes)
105
7 Quick-Dial numbers and dialing options
106
Storing numbers for easy dialing
106
Storing One-Touch Dial numbers
106
Storing Speed-Dial numbers
108
Changing One-Touch and Speed-Dial numbers
109
Setting up Groups for Broadcasting
110
Dialing options
112
Access codes and credit card numbers
112
Pause
113
Fax Redial
113
Tone or Pulse
113
Telephone (voice) operation (FAX-1920CN only)
114
How to dial
114
Making a telephone call
114
Hold (FAX-1920CN only)
114
8 Remote Fax Options
115
Fax Forwarding/Paging
115
Programming a Fax Forwarding number
115
Programming your pager number
116
Setting Fax Storage
117
Backup Print
117
Setting your Remote Access Code
118
Remote Retrieval
119
Using your Remote Access Code
119
Remote commands
120
Retrieving fax messages
123
Changing your Fax Forwarding number
123
9 Message Center (FAX-1920CN only)
124
Message Center mode
124
Setting up the Message Center
124
Recording Message Center Outgoing Message
125
Listening to Outgoing Message (OGM)
125
Erasing Outgoing Message (OGM)
126
Activating Message Center mode
126
Message indicator
126
Playing voice messages
127
Printing a fax message
127
Erasing incoming messages
128
To erase voice messages individually
128
To erase messages all at once
128
Setting Maximum Time for incoming messages
129
ICM Recording Monitor
129
Recording a conversation
130
Record Fax/Tel Outgoing Announcement (F/TOGM)
130
10 Printing reports
131
Machine settings and activity
131
Customizing the Transmission Verification Report
131
Setting the Journal Period
132
Printing reports
133
To print a report
133
11 Making copies
134
Using the machine as a copier
134
Enter Copy mode
134
Making a single copy
135
Making multiple copies
135
Out of Memory message
135
Using the Copy keys (Temporary settings)
136
Quality
137
Options
138
Enlarge/Reduce
139
Paper Type
140
Paper Size
141
Brightness
141
Contrast
142
Sorting copies
142
N in 1 copy (Page Layout)
0
Changing the default copy settings
145
Copy Quality
145
Brightness
145
Contrast
145
Color Adjustment
146
Legal limitations
147
12 Walk-Up PhotoCapture Center™ (MFC-3320CN only)
148
Introduction
148
PhotoCapture Center™ requirements
148
Basic flow
149
Getting started
150
Printing the Index (Thumbnails)
152
Printing images
153
Number of Copies
154
DPOF printing
155
Changing the default settings
156
Print Quality
156
Paper & Size
156
Brightness
157
Contrast
157
Color enhancement (True2Life®)
158
Cropping
159
Understanding the Error Messages
160
Using PhotoCapture Center™ from your PC
160
Using PhotoCapture Center™ for scanning originals
160
13 Important information
161
Standard telephone and FCC Notices These notices are in effect on models sold and used in the Uni...
161
Federal Communications Commission (FCC) Declaration of Conformity (USA only)
163
Important
164
Industry Canada Compliance Statement (Canada only)
164
LAN connection
164
International ENERGY STAR® Compliance Statement
164
Important safety instructions
165
Trademarks
167
14 Troubleshooting and routine maintenance
168
Troubleshooting
168
Error messages
168
Original jam
171
Original is jammed inside the front of the control panel.
171
Original is jammed inside the back of the control panel.
171
Printer jam or paper jam
172
Paper is jammed inside the front of the machine.
172
Paper is jammed in the paper tray
172
Paper is jammed inside the paper tray
173
Paper is jammed inside the machine.
174
If you are having difficulty with your machine
175
How to improve print quality
178
Cleaning the print head
178
Print Quality Check
178
Checking the ink volume
181
Packing and shipping the machine
182
Routine maintenance
185
Cleaning the scanner
185
Cleaning the machine printer platen
185
Replacing the ink cartridges
186
Glossary
189
Specifications
195
Product description
195
General
195
Print media
196
Copy
197
PhotoCapture Center (MFC-3320CN only)
197
Fax
198
Scanner (MFC-3320CN only)
199
Printer
200
Interfaces
201
Computer requirements
201
Consumable items
202
Network (LAN)
203
Index
204
Remote Retrieval Access card (MFC-3320CN only)
209
Remote Retrieval Access card (FAX-1920CN only)
211
brother
214
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